Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing taste. Love pact coffee 🤗”

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Posted 5 years ago

“Great coffe, much better than Tesco”

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Posted 5 years ago

“Reasonable prices, great service. Everything one would ever want from a coffee supplier. Great job. Thank you.”

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Posted 5 years ago

“Excellent coffee, always delivered on time.”

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Posted 5 years ago

“enjoy the fresh ground coffee，awesome”

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Posted 5 years ago

“All the coffee I’ve tried is spectacular!!”

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Posted 5 years ago

“Excellent service and coffee”

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Posted 5 years ago

“I wish that ordering up double would put the cost down per delivery. Its such good coffee and I like the short food chain. It’s just a bit expensive for pack. I don’t want to keep it for special occasions it is just too good!”

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Posted 5 years ago

“Delicious tastes incredibly fresh like it was picked off the bush this morning”

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Posted 5 years ago

Hi Carole, we're thrilled to hear that you're loving the coffee and our service! We aim for 5-star service every time, so if there is anything that can be improved please let us know at ahoy@pactcoffee.com or over the phone on 0203 095 3975 and we will be more than happy to help. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 5 years ago

“The coffee is delicious, and the customer service is super responsive.”

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Posted 5 years ago

“Very good coffee.”

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Posted 5 years ago

“Great coffee . Great price”

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Posted 5 years ago

“The best coffee I’ve had for a long time. For the price of two coffees at a popular retail franchise you can buy a bag of high quality coffee from Pact. Worth every penny and changed my coffee and drinking habits for the better with ethical brilliance at the source of production. Thoroughly recommend!”

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Posted 5 years ago

“Coffee is great! Would be good if you could get more of a selection for the basic subscription. Otherwise everything about this service is super easy to use and great!”

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Posted 5 years ago

Hi Owen, we're thrilled to hear that you're loving the coffee and our service! It sounds like our Select Plan is the one for you, if you're after some variety with each order! We aim for 5-star service every time, so if there is anything that can be improved please let us know at ahoy@pactcoffee.com or over the phone on 0203 095 3975 and we will be more than happy to help. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 5 years ago

“I've had trouble getting good coffee in England but Pact means that every morning I feel like I'm home.”

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Posted 5 years ago

Hi Amira, thank you for your review of Pact Coffee! We're thrilled to hear that you love our coffee so much and that it's just like what you enjoy at home. Thank you for your kind feedback and we wish you many happy brews in future!

Posted 5 years ago

“Really fresh and good strong coffee delivery was super quick.”

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Posted 5 years ago

“I've been drinking Pact coffee for a number of years now and i've been impressed in the variety that has been on offer, the grind is always consistent wether I choose espresso or v60 filter. There is nothing quite like fresh coffee delivered to your door and with a company incentive it makes it even more worth while with the discount. I'm a big fan.”

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Posted 5 years ago

Hi Richard, we're thrilled to hear that you're loving the coffee and our service! We're proud to offer a wide variety of coffees from around the world! We aim for 5-star service every time, so if there is anything that can be improved please let us know at ahoy@pactcoffee.com or over the phone on 0203 095 3975 and we will be more than happy to help. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 5 years ago

“Loving fresh ground coffee every morning..Quality start to my day.”

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Posted 5 years ago

“Great coffee with a great service. you can choose your delivery schedule based on your drinking habits, therefore enquiring you never run out of coffee. Going forward perhaps more blends could be available.”

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Posted 5 years ago

“Really tasty coffee, swiftly delivered!”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews