Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fresh coffee well packaged good value always arrive on time”

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Posted 6 years ago

“I love to start the day with a pact coffee and like the fact that it changes every time, so I can discover new favourites.”

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Posted 6 years ago

“Love this coffee, the best I have ever tasted. Would highly recommend.”

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Posted 6 years ago

“Nice fresh coffee well packaged good value always arrives on time😀😀😀”

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Posted 6 years ago

“I signed up for regular deliveries of coffee after finding out about Pact from a friend at work when she made me a cup of her Pact coffee. lI really enjoy the variety of having a different coffee drop through my letterbox whenever I'm running low on the last one and just when I think I've found a favourite variety, another one appears that challenges that. The flexibility is great too. I sometimes travel for work, and my usual order would be too much while I'm away, so with Pact, I just go to the website and adjust the frequency to suit my movements. I can't recommend Pact highly enough for anyone who enjoys good coffee.”

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Posted 6 years ago

“Great coffee and always helpful to get an email so you know it’s on the way!”

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Posted 6 years ago

“Brilliant experience all round. Have enjoyed every cup!”

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Posted 6 years ago

“Great tasting coffee with lots of variety combined with excellent service and competitive pricing - in one word : Unbeatable!”

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Posted 6 years ago

“I find the service and communication excellent. The coffee very good and well presented. The only criticism I have is that most of the offers sent to me with the coffee, while appreciated are not relevant to me.”

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Posted 6 years ago

“Fantastic coffee, freshly roasted and delivered to your door when you need it most! Fresher and better quality than any supermarket beans out there. Can also be provided ready-ground or in pods. I personally buy whole bean and use it in my Sage espresso machine.”

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Posted 6 years ago

“I love the coffee they do, great idea to email me to let me know when my coffee is ready for despatching, they even give me the option for an earlier delivery if I need it. I look forward to opening the bag when it arrives and breathing in the aroma. It’s nice to taste coffees from around the world, all of which have been of a very high standard. My son was so impressed he’s even taken out a subscription for a three weekly delivery as well.”

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Posted 6 years ago

“Great coffee!”

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Posted 6 years ago

“Coffee is delivered quickly and is fresh and delicious. it is easy to manage the frequency of delivery and I've not had a bad coffee choice yet! Would definitely recommend to any coffee lover!”

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Posted 6 years ago

“Great service, my colleagues and I love it.”

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Posted 6 years ago

“Excellent service and delicious coffee. Huge variety to choose from and plenty of helpful advice on coffee blends. Highly recommend Pact coffee. Can't wait for my next delivery!”

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Posted 6 years ago

“A very amenable and friendly, stress free service. I value it's business model which is ethical. In addition to that the coffee is amazing! Thank you, keep up the good work!”

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Posted 6 years ago

“Great coffees all fresh not had a bad one yet”

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Posted 6 years ago

“Enjoying the surprise every fortnight!”

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Posted 6 years ago

“A bit more expensive than my previous ,usual brand, but oh a thousand times better! You just don't realise the difference it makes being so freshly ground till you try it! Oh the aroma when you first open the next package, talk about a fix!”

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Posted 6 years ago

“I'm relatively new to Pact Coffee but, so far, I'm very impressed. The coffee is great and the online system really puts you in control so that you don't end up running out or having too much coffee. This is a nice touch.”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews