Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've only been a customer for one month but the service has been great and the coffee is delicious.”

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Posted 3 years ago

“Great coffee!”

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Posted 3 years ago

“Delicious smooth flavour. I will definitely be ordering more.”

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Posted 3 years ago

“A very quick delivery, and the coffee choice was amazing!!!”

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Posted 3 years ago

“Excellent quality tasty coffee and excellent service and packaging”

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Posted 3 years ago

“Excellent service, prompt delivery, easy to amend the order and delicious decaf coffee!”

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Posted 3 years ago

“It’s brilliant that the coffee is delivered and I don’t have to think about reordering. My only wish is that, as a decaf coffee drinker, there were more decaf blends available to choose from. Some favourite blends aren’t always available as a choice in following months.”

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Posted 3 years ago

Hi Susan, We're thrilled to hear that you're loving the coffee and our service! we're pleased to say more Decaf options will be added to our menu very soon, so watch this space. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 3 years ago

“Very pleased with PACT.”

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Posted 3 years ago

“I enjoy. receiving my little box of Pact coffee every month. As I have to be careful about my blood pressure I drink decaf. My first taste of Pact coffee was theDecaff Christmas Blend,Iloved that one it was strong and had the right texture for mytaste.I usually buy Taylor's decaf strength 4. My second coffee was Decaff Rukira a much thinner coffee taste not unlikeable but not my favourite so far. My current coffee is Decaf Pitalito,I make it in my Bialetti and it is richer and darker in taste,depending on how many spoons of coffee I use. Hope this review is helpful ,a response would be lovely. Elaine Davies.”

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Posted 3 years ago

Hi Elaine, We're thrilled to hear that you're loving the coffee and our service! It's great you're experimenting with our Decaf range and we're pleased to say more Decaf options will be added to our menu very soon, so watch this space. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 3 years ago

“Great ethics , superb quality, prompt delivery, clear website, highly flexible. Everything works perfectly. Thank you!”

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Posted 3 years ago

“Five star feeling ! Amazing beans !”

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Posted 3 years ago

“Very quick deliveries after order...just tried the home blend: delicious with a hint of chocolate flavour as promised!”

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Posted 3 years ago

“Have been enjoying my first Pact coffee as an alternative to treating myself to takeaway coffee. The coffee in my first delivery was lovely and I’m looking forward to the next. Love the flexibility around types and delivery and also my free V60. The whole kitchen smells beautiful when I’m making it and my daughter is repurposing the coffee grounds into body scrubs.”

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Posted 3 years ago

“Pact coffee selection is delicious and their customer support is fantastic. 5 star company for sure!”

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Posted 3 years ago

“Great coffee always delivered on time.”

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Posted 3 years ago

“Awesome service and coffee. Fresh roast and quickly despatched coffee. Can only recommend.”

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Posted 3 years ago

“I stick to decaf, and they are great tasting coffee. I wish there were more decaf options!”

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Posted 3 years ago

Hi there, Thank you for your review! We just wanted to let you know that we're looking at bringing a second decaf to our menu very soon, so that all our decaf drinkers can have more choice! All the best. The Pact Team

Posted 3 years ago

“It’s early days , only just over a month into my subscription with 2 orders consumed . Very impressed with the coffee bean quality , nice flavours and aromas and very prompt and efficient service .”

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Posted 3 years ago

“Some really interesting and varied tasting coffees in the middle plan, good price and honestly just unsure how well I'd function without this service ;-) ☕️”

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Posted 3 years ago

“I would love to be able to buy the Christmas blend all through the year, It is my most favourite coffee.”

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Posted 3 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews