Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the quality of the coffee to the ease of using the V60 Dripper to the punctuality of receiving a fresh bag every month, my experience of PACT is nothing short of 6 stars but this review only allows for 5 stars.”

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Posted 6 years ago

“Really great coffee!”

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Posted 6 years ago

“I really love Pact coffee, there hasn't been a single coffee that I haven't liked yet. Its so easy to manage when the deliveries are coming, I regularly change mine depending on how much I have left each month. I have pretty much recommended them to everyone I know who drinks coffee!”

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Posted 6 years ago

“I love fresh coffee! I love the way PACT offers a great range of tasty brews. Their customer service is really easy to deal with. The packaging is smart and keeps the beans smelling delicious :)”

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Posted 6 years ago

“Coffee is always excellent quality, and varied enough to make each posting an interesting experience. The online ordering process is simple and flexible.”

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Posted 6 years ago

“Great coffee. Great price. Super reliable service. Thanks!”

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Posted 6 years ago

“Great service and I just love the coffee!!”

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Posted 6 years ago

“Great coffee fantastic taste love the fact it gets delivered straight too your door as often as you wish would certainly recommend pact coffee”

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Posted 6 years ago

“It's just great tasting coffee. Unlike supermarket coffee it is not bitter. As much coffee as I want straight to my door.”

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Posted 6 years ago

“Amazing and varied coffee with fast delivery!”

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Posted 6 years ago

“Great coffee, great system. Very happy customer.”

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Posted 6 years ago

“Pact is the best present I ever gave my partner. Great fresh coffee sent as frequently as you want or need. You get to choose they type of coffee and how it is grounded depending on how you brew it. Plus now with the pods everyone is happy.”

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Posted 6 years ago

“Love the quality of the coffee...and love getting it through the post. The little tasting notes are great too. Easy to amend orders and add extras.”

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Posted 6 years ago

“Coffee is great!!”

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Posted 6 years ago

“Great coffee. Quick postage. Good variety. Would be a 5 if it was cheaper”

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Posted 6 years ago

“Amazing taste....arrives through my letter box. Super fresh, smells great. Easy to amend the order online when I fear I am about to run out. Just love this little delivery of happiness every few weeks”

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Posted 6 years ago

“Love the coffee they produce, really useful to be able to pick between three different plans. Best part is that they are so on top of the communication for you next order and it is really easy and simple to either delay/skip an order or ask for it sooner!”

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Posted 6 years ago

“Easy system to use, great customer service but even better coffee! Mornings never tased so good...or afternoons...or nights...”

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Posted 6 years ago

“My monthly delivery of coffee has always been absolutely delicious - member for a year now. I really enjoy trying coffee from different growers, knowing a bit about them and the fact that they get paid properly for their produce. And I love being able to see what my next coffee delivery will be, and checking the range to see whether I like the sound of another one better. Great to feel so involved.”

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Posted 6 years ago

“Wonderful coffee”

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Posted 6 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews