Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love coffee and it’s great to know I can buy a fair trade tasty coffee, ground just how I need it, and delivered straight through my letter box. I’ll be having fun trying all the different varieties too!”

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Posted 5 years ago

“I love Pact Coffee. The absolute freshest coffee every day. Perfect for life with a toddler who is allergic to sleep!”

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Posted 5 years ago

“Great advice, service and best of all, great coffee”

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Posted 5 years ago

“Really happy with the product and the additional booklet that helped me understand the qualities of the coffee I should be looking for. This has enhanced my coffee drinking experience. Really love the taste of the coffee, and drip pour over coffee maker is awesome. Will definitely keep my subscription live. Thanks Pact”

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Posted 5 years ago

“Great coffee! Arrives quickly! I like how we can change our delivery date mid-month when we run low!”

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Posted 5 years ago

“I really like the coffee dripper makes a supper mug and so easy to keep clean a f dispose of the grains. Makes fresh coffee a delight.”

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Posted 5 years ago

“Great service and flavours”

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Posted 5 years ago

“Excellent service and lovely coffee - what more could you ask for?”

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Posted 5 years ago

“My first coffee with you was Das Furnas and i loved every cup , found it to be very smooth and enjoyable to drink through the day , no bitter after taste either , looking forward to my next order, a few of my colleagues also enjoyed the coffee so hopefully ive converted them , thanks for the pleasure”

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Posted 5 years ago

“Delicious coffee, convenient delivery, reasonable prices. What's not to like”

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Posted 5 years ago

“Tried Pact Coffee's House blend recently and it was excellent. Really good service also.”

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Posted 5 years ago

“Super simple ordering and most importantly...amazing coffee 👍🏻”

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Posted 5 years ago

“This is great coffee and the delivery was speedy. I love the fact I can change the date for my next coffee despatch as it gives me flexibility!”

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Posted 5 years ago

“Good quality coffee and easy to use website.”

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Posted 5 years ago

Hi there, we're thrilled to hear that you're loving the coffee and our service! We aim for 5-star service every time, so if there is anything that can be improved please let us know at ahoy@pactcoffee.com or over the phone on 0203 095 3975 and we will be more than happy to help. Thanks for your review, and for being a part of Pact - you've made us who we are today.

Posted 5 years ago

“Every new bag fills me with excitement and is never a disappointment!”

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Posted 5 years ago

“Signing up was easy and intuitive! The coffee itself arrives quickly and is amazing quality. You can smell how fresh it is and it makes a wonderful wake up brew. I’m reallt impressed and as the prices are so reasonable, it makes buying good coffee a doddle.”

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Posted 5 years ago

“I am liking the coffee and the fact you can delay your next delivery if you still have sime left and can choose the next blend. Maybe the only criticism is more choice of the dark roasts which I prefer!”

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Posted 5 years ago

“Tasty coffee especially when I make it with frothy milk. Really enjoying the dropper. Thankyou”

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Posted 5 years ago

“Quick easy and very reasonably priced! Loved having it delivered to my door as soon as I need it!”

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Posted 5 years ago

“Lovely coffee and a great service.”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews