Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and attention to detail!”

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Posted 5 years ago

“Supremely high quality coffee and available to three price ranges to cater for all budgets. Love the ease by which frequency of delivery can be changed. Customer service efficient, prompt and with a personal touch. Truly can't fault PACT coffee and it has me trying all sorts of coffees I otherwise could not taste.”

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Posted 5 years ago

“I'd been thinking about giving pact a try for quite some time. I took the plunge and needless to say I was stunned by how fresh and tasty this coffee is. The moment I opened the bag I was hit by the strong fresh ground scent of a rich coffee ☺️ 100% I will be looking forward to my next bag.”

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Posted 5 years ago

“My first delivery, on time, very pleased.”

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Posted 5 years ago

“Nice flavour and smooth on the palette”

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Posted 5 years ago

“Excellent service and delicious coffee.”

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Posted 5 years ago

“I love coffee and I love Pact. Went for the house brew and tried using a filter for the first time and I've been so excited about it, I've been making all my friends lovely coffee when they come round and they love it. "Tastes like what you'd get at one of those cool, independent coffee shops."”

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Posted 5 years ago

“We have the house espresso. Thoroughly enjoying the service. Lovely flavour. Convenient frequency/delivery options. Like the reminder emails before each dispatch. Looking forward to trying more. Very happy with Pact.”

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Posted 5 years ago

“Banging coffee so far”

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Posted 5 years ago

“Nice and environment friendly packaging. Excellent info on the product. Great coffee!”

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Posted 5 years ago

“Excellent, specially selected coffee, beautifully packaged, delivered to your door. What's not to like?”

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Posted 5 years ago

“I received my first pack with a free V60 and I love it. I'm not sure what can you be doing better, to be honest :) But I'll message you when I think of something. Thanks for kickstarting my mornings.”

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Posted 5 years ago

“Great service and delicious coffee from ethical sources responsibly packaged”

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Posted 5 years ago

“Excellent coffee and a smooth customer experience. I don't regularly use all the time but I return from time to time for great coffee.”

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Posted 5 years ago

“Fantastic full flavoured coffee and great value for the quality you're getting really enjoyed the coffee and will be ordering more”

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Posted 5 years ago

“Great coffee at a reasonable price. Love the variety on offer.”

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Posted 5 years ago

“I used Pact a few years ago and was impressed then, but now even moreso! Not only can you really and truly taste the difference in terms of quality in comparison to supermarket blends, but you are informed of the ‘journey’ behind it all, which makes you appreciate it even more. It’s a subscription well worth keeping.”

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Posted 5 years ago

“Loving my new coffee! The Planalto is like a treat in a cup. Yum.”

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Posted 5 years ago

“Mmmm yumski!!”

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Posted 5 years ago

“Pact coffee has delivered a great range of coffees that are expertly roasted. It's seemless and easy and for roughly .42p a day for coffee, that's pretty easy on the wallet. The quality is the most impressive. It can be really difficult to find great coffee outside of the small coffee shops, but Pact makes it easy to support all sides of the supply chain evenly and get a great tasting cup of coffee.”

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Posted 5 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews