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Pact Coffee Reviews

4.7 Rating 2,148 Reviews
94 %
of reviewers recommend Pact Coffee
4.7
Based on 2,148 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Pact Coffee Reviews

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

Write Your review

I love the flavours and how you can switch and change your subscription whenever you like.
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Posted 3 years ago
Pact are a really great company all around, and I'm truly impressed. The quality of the coffee; the price you pay; their global ethics; delivery speed; customer service and enquiry response time...... everything is just great. Thank you Pact.
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Posted 3 years ago
Great service. The bag delivered tells you when the beans were roasted, bagged and posted. Really fresh and I'm loving the quality so far!
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Posted 3 years ago
Recommended. Delicious coffee.
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Posted 3 years ago
Since using pact coffee I have been very pleased with the level of service from the types of coffee to the speedy of delivery. I would highly recommend subscribing to any coffee lovers.
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Posted 3 years ago
Since using pact coffee I have been very pleased with the level of service from the types of coffee to the speedy of delivery. I would highly recommend subscribing to any coffee lovers.
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Posted 3 years ago
I think the service is excellent and now I have changed the frequency of delivery and moved away from the house blend (which I really liked )to more exciting and challenging tastes I’m really enjoying my one cup of coffee a day. Makes my morning!
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Posted 3 years ago
The coffee is of a very high quality, at a great price too. It is also a nice touch knowing where your coffee is coming from and who is growing it.
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Posted 3 years ago
Love it! Would love an app so I could log in easier
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Posted 3 years ago
Great coffee at a good price. Delivery is quick and account is easy to use and update.
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Posted 3 years ago
Excellent coffee, speedy delivery, coffee is fresh and tasty. It comes with a filter which makes it so easy to get a fresh coffee. Has certainly made working from home better!
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Posted 3 years ago
I love the coffee and think it’s priced just right.
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Posted 3 years ago
Service is very good. I want a coffee that has a stronger flavour and AROMA. What do I have to do to get a coffee that smells like coffee used to smell?
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Posted 3 years ago
Hi Roland, Thank you for your review, we're sorry to hear you didn't enjoy the coffee! If you can possibly email us at ahoy@pactcoffee.com or reply to this comment and we can try and help you find the perfect coffee!
Posted 3 years ago
Very good coffee. Outstanding customer service. And like the element of surprise of having different coffees delivered.
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Posted 3 years ago
Many thanks for taking the time to leave your review - thrilled to hear you're enjoying your Pact journey and if we can ever help with anything, we're always here to help!
Posted 3 years ago
Really great coffee selection and quality and so great to have it delivered. Honestly cant fault this service, give it a go!
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Posted 3 years ago
Thanks so much for taking the time to leave your review! Really pleased you are enjoying your Pact brew.
Posted 3 years ago
Great coffee that is priced right.
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Posted 3 years ago
Great service, amazing barista quality coffee
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Posted 3 years ago
I love everything about Pact and what they stand for! The coffee is so reasonably priced, it's amazing coffee that's easy and quick to brew, and the deliveries are seamless and so quick (especially if you need a quick top up of coffee when you're running out)! Their customer service is amazing, and very responsive as well. And to top it all off, they're doing their bit to ensure fair trade. There's nothing to be unhappy about!
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Posted 3 years ago
Hi Danielle, thanks for taking the time to leave your review! So pleased you find your Pact journey easy to manage and are enjoying the delicious brews we send. Of course, we are always here to help too if there is ever anything that crops up as you sip your way along your coffee journey.
Posted 3 years ago
Super smashing great What a bullseye of a coffee Super fresh smashing the competition and great price for a fair trade quality coffee👍
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Posted 3 years ago
Beautiful smooth decaf coffee. I love getting my little packages of coffee each month - feels like a nice treat each time I drink it 👍
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Posted 3 years ago
Pact Coffee is rated 4.7 based on 2,148 reviews