Pact Coffee Reviews

Name: Pact Coffee
Address: The Biscuit Factory - A.403100 Drummond Road, London
Rating: 4.72

4.7 Rating 2,148 Reviews

94 %

of reviewers recommend Pact Coffee

Company Reviews

Metrics

Info

4.7

Based on 2,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pact Coffee:

We source world-class coffee, roast it expertly and then grind it fresh - ready to deliver it right to your door.

You pick your brewing method, grind type, flavour profile and delivery schedule, and we make sure you never run out of the coffee you love.

And with free next day delivery (when you order Monday-Friday before 1pm) and letterbox-friendly packaging, there’s no reason to wait for your next cup.

We’re also making coffee a force for good, with a 100% commitment to direct trade and an investment and training programme that helps farmers change their lives for better. Paying 25-125% more than Fairtrade prices, we encourage farmers to strive for speciality grade crops - because it’s about quality, not charity.

Want to know more, or need any help? Chat coffee with our Customer Champions Monday-Sunday, 9am-5pm.

Visit Website

Phone:

020 3095 3975

Email:

ahoy@pactcoffee.com

Location:

The Biscuit Factory - A.403100 Drummond Road
London
SE16 4DG

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Pact Coffee 5 star review on 28th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good coffee - flexible supply”

Helpful Report

Posted 7 years ago

Hi Colin, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. Keeping you stocked-up on coffee is what we're here for! Thanks for being a part of Pact!

Posted 7 years ago

“Great to try different coffees every month. Always consistently good quality”

Helpful Report

Posted 7 years ago

Hi Deborah, we're thrilled to hear that you're loving the coffee and the service. Thanks for your review and for being a part of Pact!

Posted 7 years ago

“Speedy service,good choice of coffee,like the idea I can change it each month.”

Helpful Report

Posted 7 years ago

Hi Ian, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. We hope you enjoy a variety of coffees from our range! Thanks for being a part of Pact!

Posted 7 years ago

“I love the recommendations from the Pact team and that I on't need to worry about running low on Coffee! The delivery is always fast and the service overall has a friendly touch.”

Helpful Report

Posted 7 years ago

Hi Alexandra, we're thrilled to hear that you're loving the coffee and the service. Thanks for your review and for being a part of Pact!

Posted 7 years ago

“The coffee tastes great, it's easy to manage the subscription and the support is amazing!”

Helpful Report

Posted 7 years ago

Hi Renato, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. We're here to help you get the coffee you love after all. Thanks for being a part of Pact!

Posted 7 years ago

“I get superb coffee delivered every other week, perfectly roasted and ground for my aeropress.”

Helpful Report

Posted 7 years ago

Hi Gerry, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. Thanks for being a part of Pact!

Posted 7 years ago

“Best coffee in the simplest way possible.”

Helpful Report

Posted 7 years ago

Hi Daniel, we're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“Great Coffee Direct To My Door!! What could be better?”

Helpful Report

Posted 7 years ago

Hi there, thanks for your review! We're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“Excellent coffee, always such a fantastic and ever changing variety too! Super fast delivery and great that coffee can be ground to suit. Also love the detailed tasting notes available for each coffee, along with information on the grower and history. Thank you!”

Helpful Report

Posted 7 years ago

Hi Susan, thanks for your review! We're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“Easy to use website, efficient delivery service and excellent cofffees......well done!”

Helpful Report

Posted 7 years ago

Hi Aidan, thanks for your review! We're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“Generally everything.. ease of service, great coffee and the fact you try to find new and wonderful blends for us to try, the big thing for me is the price and simplicity of the idea. Never had any concerns with service always been very helpful, curious and friendly and the coffee range so far has been amazing.”

Helpful Report

Posted 7 years ago

Hi Rob, thanks for your review! We're so happy to hear that you're enjoying the service and the variety of coffee. Thanks for being a part of Pact, and we hope to caffeinate you for many cups to come!

Posted 7 years ago

“Delicious coffee, cheaper than the supermarket, super convenient. Thank you!”

Helpful Report

Posted 7 years ago

Hi Adar, thanks for your review! We're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“I get the coffee I want delivered straight to my door, so I never have to run out!”

Helpful Report

Posted 7 years ago

Hi Emily, thanks for your review! We're so happy to hear that you're enjoying the service and the coffee. Thanks for being a part of Pact!

Posted 7 years ago

“Outstanding quality coffee. Brilliant service. Superb packaging.”

Helpful Report

Posted 7 years ago

Hi Graham, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. Thanks for being a part of Pact!

Posted 7 years ago

“Great coffee; fast delivery.”

Helpful Report

Posted 7 years ago

Hi Peter, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. Thanks for being a part of Pact!

Posted 7 years ago

“Delivery good”

Helpful Report

Posted 7 years ago

Hi Fred, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. If there's anything we can do to improve your experience, please get in touch with the Customer Champions team at ahoy@pactcoffee.com . Happy brewing!

Posted 7 years ago

“Love the coffee every month, though my husband drinks most of it!”

Helpful Report

Posted 7 years ago

Hi Áine, thanks for your review! We're thrilled to hear that you're loving the coffee and the service - and the coffee is being loved in the household! Thanks for being a part of Pact!

Posted 7 years ago

“Good balance of convenient service and quality coffee”

Helpful Report

Posted 7 years ago

Hi Ralph, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. If there's anything we can do to improve your experience, please give the Customer Champions team a shout at ahoy@pactcoffee.com! Thanks for being a part of Pact!

Posted 7 years ago

“I love that Pact shares a passion for coffee and delivers (very promptly) such fresh and consistently high quality coffee. The products are all carefully curated, and the coffees offer a great variety depending on preference. Any issues are remedied immediately. I'm stoked I came across you guys and I have no hesitation in recommending you to others (I did so not even an hour ago, in fact!)”

Helpful Report

Posted 7 years ago

Hi Daniel, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. We hope to caffeinate you for many more cups to come! Thanks for being a part of Pact!

Posted 7 years ago

“Great coffee and fantastic customer service. I can't add any more to that; the Pact team are as fantastic as they can be!”

Helpful Report

Posted 7 years ago

Hi Matt, thanks for your review! We're thrilled to hear that you're loving the coffee and the service. Thanks for being a part of Pact!

Posted 7 years ago

Pact Coffee is rated 4.7 based on 2,148 reviews