PAC Web Hosting Reviews

Name: PAC Web Hosting
Rating: 4.87

4.9 Rating 288 Reviews

98 %

of reviewers recommend PAC Web Hosting

Company Reviews

Metrics

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4.9

Based on 288 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“great service and very easy to follow x”

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Posted 1 year ago

“Took part payment through PayPal which I didn't know had happened but kept asking for full ammount of £180. Eventually found out via PayPal that £132 had already gone out. On my PAC control panel it still said I owed £180 so I pressed pay now to see what happened and selected PayPal as method of payment. PayPal said £48 so I clicked continue. I really need a less expensive package as I don't use what I have very much anymore.”

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Posted 1 year ago

“A very short review, because there is not much to say... 1. everything always work 2. tickets are answered 3. the owner is a 'security conscious' person like me = GOOD 4. Price? It depends on how you value money - we all think differently, but in my view well worth the cost, whichever level you choose No, I have not been paid to say this, I have been with them for 5 or more years and I did already check them out much earlier, as the host I had was getting worse and worse! Thanks M”

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Posted 1 year ago

“I’ve been using PAC Web hosting for over a decade and I’m always happy with their service, support, help and friendly assistance. Thank you!”

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Posted 1 year ago

“A great hosting company reliable quick support and the latest software no need to look elsewhere Pac Webhosting no 1 well done”

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Posted 1 year ago

“prompt and courteous service and well-serviced”

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Posted 1 year ago

“I have been with PAC Web Hosting for many years and have always had great service! Any technical issues are resolved very quickly and I rarely need to contact the team as everything just works as it should! I wouldn't go anywhere else!”

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Posted 1 year ago

“When I first went with PAC a year or so ago, I was highly impressed. They dealt with the swap-overs for me and did everything. However, the last three times I have bought domains and wanted to upload the sites, I have run into trouble. The account details are different, and something has to be done at their end to facilitate the upload. ALL THREE times it didn't work, and I cannot get the assistants to grasp a very simple problem. Each time they come back with gobbledygook which is bizarre. If I understood it then I wouldn't be having the trouble - I would be able to resolve it myself. They forget (every time!!!) that they deal with this protocol stuff, we don't. It's incredibly annoying being bombarded with 'what you must do is...' and then reading something that could have come out of a Chinese tech book on quantum mechanics. If this continues, then I will have to leave, as they have lost touch. Added to that, they used to have a Chat service which has disappeared. We all know Chat services are incredibly slow and poor, but theirs was very good...was. I reviewed my latest experience with them, but they never even replied. Somewhere, as they perhaps have got bigger, they have lost it.”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“I have used PAC web hosting for over 8 years and have found them to be reliable and helpful. Questions are answered promptly and online services are easy to find and use.”

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Posted 1 year ago

“Good hosting options at competitive pricing. Support is excellent and prompt - transfer from my old domain host, straightforward.”

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Posted 1 year ago

“Used their service for the last 15 years and they have always been very helpful and prompt with any issues we have ever encountered.”

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Posted 1 year ago

“Sadly you don't have human communication any more and assistance”

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Posted 1 year ago

Hi Ella, We still have the same methods we have had since 2007. So phone and 24/7 ticket support. We haven't gone anywhere, but it sounds like you have had trouble contacting us somehow. Please let me know by replying to this review or opening a customer service ticket or by ringing and asking for me and I will deal. https://pacwebhosting.uk/tech/how-to-get-help/ Or 0333 123 8000 Thanks Paul Nesbitt Director

Posted 1 year ago

“PAC have provided me with domain and hosting services for around 20yrs and in that time I have had zero cause for complaint - something I can’t say for other suppliers I’ve used.”

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Posted 1 year ago

“To be honest, after 20 years in the business of digital I can honestly say PAC is the kind of web host that offers what you really need in a small business: common-sense offerings and consistent reliability, along with prompt and helpful support. Whenever I've had an issue or challenge the PAC team respond quickly, explain the problem in simple terms and apply the right solution - no excuses or fuss. Most importantly, the service is so reliable I can forget about it and focus on my business. That's a huge benefit. After seven years as a customer I'm as loyal to PAC as I can be.”

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Posted 1 year ago

“I've dealt with PAC web hosting for several years now and found their service and help to be very good.”

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Posted 1 year ago

“Nice, everything ok, a little bit confusing about the payment, but solved”

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Posted 1 year ago

“Excellent services, excellent prices and support second to none.”

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Posted 1 year ago

“Good prices and excellent support throughout my time with pac web hosting.”

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Posted 1 year ago

“No fuss basic shared hosting. I’ve used them for years.”

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Posted 2 years ago

PAC Web Hosting is rated 4.9 based on 288 reviews