Oxygen Clothing Reviews

Name: Oxygen Clothing
Address: 11 Middlegate, 11 Middlegate, Nottinghamshire
Rating: 4.83

4.8 Rating 2,721 Reviews

97 %

of reviewers recommend Oxygen Clothing

4.8

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent wrong item, told me I was lying about it despite photo evidence and refused a refund. Don’t recommend AT ALL!!!!”

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Posted 2 years ago

Unfortunately, we are unable to accept goods back that are counterfeit and not the item that was sent.

Posted 2 years ago

“Still have not received goods.”

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Posted 2 years ago

“Expensive jacket purchased, awful presentation of item upon delivery. Very dissapointed as it was a special gift.”

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Posted 2 years ago

“Even after 9 days I haven't received it yet How do I review?”

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Posted 2 years ago

“Stock doesn’t match what they can actually send you”

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Posted 2 years ago

“Totally disappointed with this company, I bought a Belstaff brand sweater and I had to pay almost €30 for customs expenses, when at the time of payment I was never warned of possible additional expenses like these, that way I don't I would have bought it, a nasty surprise.”

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Posted 2 years ago

“Absolute joke of a company £4 delivery and then £4 to refund. Sizing of the item was not clear looked like it was XL when it was 6XL - so it appears as Lacoste size 6 XL.. Will never use again”

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Posted 2 years ago

“The shoes were in a box labled size 7 which I ordered the shoes In the box are a size 6.”

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Posted 2 years ago

“Excellent shoes with excellent service bought some mercer wooster trainers worn them once and the mesh tore both mercer and oxygen done nothing about it. For a 160 quid show really poor quality”

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Posted 2 years ago

“Completely lacking empathy - missed 14 day returns window by a day due to Covid but the anonymous customer repellers would not budge despite requesting escalation. Clearly a shop struggling to understand how to win and keep ecommerce customers....”

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Posted 2 years ago

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Posted 2 years ago

“Cap arrived broken. Stitching at the bag for adjusting the size came undone.”

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Posted 3 years ago

“I still didn't receive Your Item! Vincenzo Puccia”

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Posted 3 years ago

“Still have not received refund after several weeks would appreciate your help thank u”

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Posted 3 years ago

“very bad and horrible experience, I don’t recommend your website and customer services are bad and rude , they didn’t fix the problem , doesn’t taking it seriously (sticks with one method) Why don’t you fix your mistake to earn your customers loyalty and to make them feel you take care of them ! Thank you for this experience..”

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Posted 3 years ago

“Order in process of being returned. Stitching on button & logo(Ralph Lauren) had been pulled and looked untidy which isn't great for an £80 polo shirt. Only issue with the return is I will lose the postage amount again sending it back.”

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Posted 3 years ago

“The item I received had no tags, looked worn. I emailed a complaint immediately, got no response. Returned item immediately. Only positive is I got an immediate refund. Still waiting for an apology though.”

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Posted 3 years ago

“Paid for 2 items took 3 days to tell me 1 item was out of stock offered alternative then told it was out of stock took over a week for my purchase to come and still haven't received a refund for the out of stock item”

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Posted 3 years ago

“Ordered something, the money was taken from my account then got an email saying it was out of stock and that no payment was taken. Money still not in my account and no goods either. Very disappointed.”

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Posted 3 years ago

“Not what I’ve expected”

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Posted 4 years ago

Oxygen Clothing is rated 4.8 based on 2,721 reviews