Oxford Royale Reviews

Name: Oxford Royale
Address: St Catherine's College, Manor Road, Oxford, St Catherine's College, Manor Road, Oxford, Oxfordshire
Rating: 4.80

4.8 Rating 867 Reviews

98 %

of reviewers recommend Oxford Royale

Company Reviews

Metrics

Info

4.8

Based on 867 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About Oxford Royale:

Oxford Royale is Oxford's leading summer school and has welcomed more than 30,000 students from over 170 nations. We are a three-time winner of the Queen’s Award for Enterprise,
and a five-time winner of the BETA Award for best educational product. Our students live and study in ten different Oxford and Cambridge colleges, as well as Imperial College London and Yale.

Visit Website

Phone:

1865 954 800

Email:

marketing@oxford-royale.co.uk

Location:

St Catherine's College, Manor Road, Oxford,
St Catherine's College, Manor Road, Oxford
Oxfordshire
OX1 3UJ

Oxford Royale 5 star review on 23rd August 2024

212

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The organisation has nothing to do with Oxford Uni, but pretends to provide the "experiance" in heavy marketing abusing the university prestiege. The teaching standard is low if you send year 12 student and too high for younger students and the mixed ages classes provide poor experiance to all. The only "positive" is the social aspect. There are many better things the kids can do then Oxford Royale.”

Helpful Report

Posted 7 months ago

Dear Eran, Thank you for taking the time to share your thoughts. We understand your concerns and appreciate the feedback. While we are not affiliated with Oxford University, we do pride ourselves on delivering high-quality educational programs within the prestigious setting of Oxford. Our marketing is intended to reflect the unique experience of studying in such an inspiring location, and we regret if this was not clear. Regarding the teaching standards, we aim to offer courses that cater to a wide range of students with different academic levels, and we strive to create a balance that supports both younger and older students. We will certainly take your feedback into account as we continually assess our courses to ensure an optimal learning experience for all age groups. We are glad to hear that the social aspect was a positive part of your child's time with us, and we take your comments about the course content and structure seriously. If you have any specific suggestions or further concerns, we would welcome the chance to discuss them directly with you. Thank you again for your feedback, and we hope to have the opportunity to improve in the areas you mentioned.

Posted 5 months ago

“Very poor accommodation and meals. Administrative team unfair treatment with the students. My son was just witness of a bad behaviour and was punished and was not able to attend the graduation ceremony making the experience the worst.”

Helpful Report

Posted 7 months ago

Dear Heni, Thank you for sharing your feedback. We are truly sorry to hear about your son’s experience with us, and we take your concerns very seriously. Our goal is to provide a positive and enriching environment for all students, and it’s disappointing to hear that this was not the case for your family. We are committed to ensuring that all students are treated fairly, and we regret if there was any misunderstanding or miscommunication in handling the situation involving your son. We would appreciate the opportunity to discuss this matter further with you to better understand what happened and how we can improve our processes. Regarding the accommodation and meals, we are always striving to enhance our offerings, and your comments will help us review our services to ensure they meet the high standards we aim for.

Posted 5 months ago

“I definitely do not want to send my daughter to a summer camp organized by Oxford royale nor will I recommend you to anyone every time anyone ask me. The attention from an official on the first day was unpleasant in every way. She smelled very bad. He spoke to my daughter in a tone that I, as a father, don't even do with my daughters. This person did not allow my daughter's suitcases to be brought into the room, She fell on the stairs because they were heavy with the risk of refracturing her foot, which had just been operated on. In general, the attention provided by the counselors is indifferent to any requests that my daughter had during the summer camp. Oxford Royale should choose their staff better because for my part and surely that of many parents we will not consider Oxford royale for the next occasion either. What an unpleasant experience.”

Helpful Report

Posted 7 months ago

Dear Fredy, We are truly sorry to hear about your daughter's experience, and regret that you feel we fell short of providing the care and attention that you expected and deserved. We aim to provide a safe and enjoyable summer for all students. This situation is very concerning to us and we would greatly appreciate the opportunity to discuss it further with you, to understand more and address this matter properly. If you are happy to, please get in touch with us directly at your earliest convenience via this email: admin@oxford-royale.co.uk. Your daughter's well-being is our top priority, and we are committed to making things right. Thank you again for bringing this to our attention.

Posted 7 months ago

Oxford Royale is rated 4.8 based on 867 reviews