OutdoorGB Reviews

Name: OutdoorGB
Address: 2-10 Bentley Way, Royal Oak Industrial Estate, Daventry, Northamptonshire
Rating: 4.87

4.9 Rating 4,502 Reviews

98 %

of reviewers recommend OutdoorGB

About OutdoorGB:

OutdoorGB are a family business based in Daventry, Northamptonshire. With a range of Outdoor clothing and equipment products from top brands, we have everything you could need for your next adventure - whether thats a walk in the wilderness, a weekend camping trip, or your next travels overseas.

We do everything we can to ensure a positive experience, with a UK-based customer service team, same-day dispatch before 6pm, and daily price comparisons.

We pride ourselves on our high proportion of returning customers and strong review scores on all major review platforms.

Try us out - you won't regret it!

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OutdoorGB 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

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“no issues dealing with customer service to arrange a return. although it does seem convoluted that for an exchange of items, you have to place the new order for the item being requested to then request a refund on item being exchanged.”

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Posted 1 year ago

“Excellent product at a good price and quickly delivered.”

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Posted 1 year ago

“5th or 6th time I've bought from OutdoorGB..decent prices, delivered without hassles & as I've just found out, good aftercare. Got a jacket that when I tried on was too big so I emailed the for an exchange. They sent me everything I needed & got a replacement within a week. Proper good.”

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Posted 1 year ago

“Item as described, good price & delivered promptly.”

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Posted 1 year ago

“Fast delivery. Everything as described.”

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Posted 1 year ago

“Sandals arrived promptly and as described. Very pleased with the experience.”

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Posted 1 year ago

“I had to leave this long review to say how impressed I was with Outdoor GB. I shopped through some Berghaus products carefully to get best weatherproof jackets and found a beautiful Mehan vented one but on receiving it in the post I tried on and realised it wasn't functional & heavy enough for gardening. I must admit because I wasn't sure if it was going to be exactly what I needed, I looked at their refund policy before I ordered to make sure there was no little surprise clauses. I also checked out the reviews on trust pilot and didn't see many positive ones so I kind of braced myself knowing I needed to speak to someone about returning and exchanging for another item on their catalogue. And after my call was answered reasonably quickly (I thought it was gonna be forever) I was very pleasantly directed to Karen,who was really friendly (I could almost 'see' her smiling). She clearly gave me instructions on how to return my item, advised me patiently, took my email to send me the info for printing out my return label etc so all I needed to do is just pop over to the local library to print out for my package - I made sure to open the original packaging neatly in case I had to return it so it would be in good condition. When I called again just to be sure of the refund process as I forgot, and even checked the true size of that brand, again she was every bit as pleasant, friendly and helpful on the phone when I called OutdoorGB. This was completely different to what I expected from the reviews, so I felt I needed to leave this review. I felt they really did do their bit to make my experience as great as they could. They were so good, that after returning my original jacket I ordered, the very next day (surprisingly!) I got my exchange item in the post!! ? What a star team, spoke to Debby and she was just as pleasant as Karen. I also got a loyalty voucher emailed to me to spend with discount on any other item!!! ? So excited!! I've already got my eye on some winter boots. Thank you OutdoorGB for my experience, the timing, your communication, great doing business wth you, I'll be adding you to my favourite website bookmarkers! Very happy first customer!????”

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Posted 1 year ago

“Order turned up on time, box had been through the wars and shoes had been tried on before as not clean. However, Outdoor GB give a good service, not always the cheapest but I find them very good to deal and helpful when there is a problem, which in these days can not be said of everyone. I would recommend them.”

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Posted 1 year ago

“Great company, I ordered some fab walking shoes that I loved, but sadly they didn’t fit, so had to be returned. They have no quibble returns and full refunds, all the staff I had the pleasure of dealing with were extremely polite and very helpful. Wouldn’t hesitate to order from Outdoor GB again.”

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Posted 1 year ago

“Great . I had to return an item and they refund the item the same day they received it back from me .”

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Posted 1 year ago

“Great price Keen boots Next day delivery which was free.BRILLIANT What's not to like”

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Posted 1 year ago

“Great price and great service. Thank you for my walking boots”

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Posted 1 year ago

“Prompt delivery to Ireland, Product matching descriptions and expectations. Price wasn't too bad even with customs processing fee added.”

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Posted 1 year ago

“Great price good service”

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Posted 1 year ago

“Good price, prompt delivery, happy customer”

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Posted 1 year ago

“Very good price, quick delivery and well packaged”

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Posted 1 year ago

“Purchased Gore- Tex Torridon jacket for my son, perfect fit and excellent quality. I have worn a similar jacket for 15 years and it’s still keeping me dry.”

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Posted 1 year ago

“Product as described.”

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Posted 1 year ago

“The equipment I ordered turned up promptly and undamaged. Their website offers a wide range of outdoor products and I would certainly consider using them again when I need something.”

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Posted 1 year ago

“a good experience with everything connected to this product also the walking pants fit well are easily washed look good and dry quickly”

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Posted 1 year ago

OutdoorGB is rated 4.9 based on 4,502 reviews