OutdoorGB Reviews

Name: OutdoorGB
Address: 2-10 Bentley Way, Royal Oak Industrial Estate, Daventry, Northamptonshire
Rating: 4.87

4.9 Rating 4,490 Reviews

98 %

of reviewers recommend OutdoorGB

About OutdoorGB:

OutdoorGB are a family business based in Daventry, Northamptonshire. With a range of Outdoor clothing and equipment products from top brands, we have everything you could need for your next adventure - whether thats a walk in the wilderness, a weekend camping trip, or your next travels overseas.

We do everything we can to ensure a positive experience, with a UK-based customer service team, same-day dispatch before 6pm, and daily price comparisons.

We pride ourselves on our high proportion of returning customers and strong review scores on all major review platforms.

Try us out - you won't regret it!

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OutdoorGB 5 star review on 3rd November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a Snugpak Jungle Blanket, which we needed the next day for our dogs on a wild camping trip, so we paid for next-day delivery. We found the website easy to use and received several payment and delivery update notifications. Item arrived on time. Very pleased with the service and blanket.”

Helpful Report

Posted 4 months ago

Dear Mr Stevens,Thank you so much for taking the time to give OutdoorGB a fantastic 5-star rating! We truly appreciate your kind words and support. We are delighted to hear that you were satisfied with our service and that your Snugpak Jungle Blanket arrived on time for your dogs' wild camping trip. We understand the importance of prompt delivery, especially in situations like yours, and we are thrilled that our next-day delivery option met your needs. We take great pride in our user-friendly website, and it brings us joy to know that you found it easy to navigate. Our team works hard to provide regular payment and delivery updates, ensuring that you are always well-informed. Once again, thank you for choosing OutdoorGB. We are thrilled to have met your expectations and look forward to serving you in the future. Best regards, OutdoorGB Team

Posted 4 months ago

“best piece of clothing i ever bought, worth every penny, really good quality, totally waterfporof, fits any size as they are oversized, perfect for dog walking in the rain, ideal for camping trips, cozy, warm and fluffy.”

Helpful Report

Posted 4 months ago

Good Morning Thank you so much for your outstanding 5-star rating of OutdoorGB! We truly appreciate your continued loyalty and support.We are absolutely thrilled to hear that the item you purchased from us is the best piece of clothing you have ever bought. It warms our hearts to know that it is worth every penny, ensuring utmost quality and total waterproof functionality. The fact that it fits any size due to its oversized design and proves perfect for dog walking in the rain or camping trips makes it truly versatile. Moreover, we're delighted to know that it keeps you cozy, warm, and fluffy. Your kind words truly motivate us to continuously provide exceptional products and services. We are grateful for customers like you who inspire us to strive for excellence. Once again, thank you for your immense support and loyalty to OutdoorGB. Warm regards,

Posted 4 months ago

“Fast, efficient and at a good price point”

Helpful Report

Posted 4 months ago

Good Morning,Thank you so much for your outstanding 5-star rating of OutdoorGB! We greatly appreciate your support. We are thrilled to hear that our services met your expectations. Our team always strives to deliver a fast and efficient shopping experience, ensuring you get the best quality products at a good price point. Your satisfaction is our top priority and we look forward to continuing to provide you with exceptional service in the future. Thank you once again for your kind words and for choosing OutdoorGB. Best regards, OutdoorGB Team

Posted 4 months ago

“Excellent service, great products and very fast processing and shipping. Totally recommend it!”

Helpful Report

Posted 4 months ago

Dear Judit,Thank you so much for your 5-star rating of OutdoorGB! We truly appreciate your support and are delighted to hear that you had such a positive experience with our service. Your kind words, "Excellent service, great products and very fast processing and shipping. Totally recommend it!" mean the world to us. We strive to provide excellent service and only offer high-quality products to our customers. Your recommendation is greatly valued, and we look forward to serving you again in the future. Thanks again for choosing OutdoorGB! Warm regards,

Posted 4 months ago

“very happy with product”

Helpful Report

Posted 4 months ago

Dear Peter,Thank you so much for your glowing 5-star rating of OutdoorGB! We greatly appreciate your feedback and support. We are thrilled to hear that you are very happy with the product you purchased. Your satisfaction is our top priority, and we will continue striving to deliver excellent products and services. Once again, thank you for choosing OutdoorGB and for taking the time to share your positive experience with us. Warm regards,

Posted 4 months ago

“Ordered and they delivered quickly.”

Helpful Report

Posted 4 months ago

Thank you, David, for your kind 4-star rating of OutdoorGB! We truly appreciate your support. We are delighted to hear that you had a positive experience with us. Ordered and they delivered quickly. This means a lot to us and encourages us to continue providing excellent service. If you have any further feedback or need assistance in the future, please do not hesitate to reach out. Happy adventures!

Posted 4 months ago

“Brilliant item and very quick delivery”

Helpful Report

Posted 4 months ago

Dear Lana,Thank you so much for taking the time to rate OutdoorGB with a 5-star review! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Also, we would like to express our gratitude for your kind words, "Brilliant item and very quick delivery." It means a lot to us that we were able to provide you with a product you love, delivered promptly to your doorstep. Our team is here to assist you with anything you may need, so please don't hesitate to reach out if you have any further questions or require any assistance in the future. Thanks again, Lana! We look forward to serving you again soon. Best regards, OutdoorGB Customer Support

Posted 4 months ago

“An easy, fast and efficient service. Thank you.”

Helpful Report

Posted 4 months ago

Dear Mr King,Thank you for taking the time to rate OutdoorGB with 5 stars. We truly appreciate your positive feedback. It is such a pleasure to hear that our service was easy, fast, and efficient. We pride ourselves on providing a seamless experience to our valued customers like yourself. An easy, fast and efficient service is what we strive for, and we are delighted to know that we have met your expectations. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future. Warm regards,

Posted 4 months ago

“Good service , prompt delivery.”

Helpful Report

Posted 4 months ago

Dear Mr Newby,Thank you very much for your fantastic 5-star rating of OutdoorGB! We appreciate your positive feedback and are delighted to hear that you found our service to be good with prompt delivery. We strive to provide exceptional customer service and efficient shipping, so it's great to know that we met your expectations. We value your trust in us and look forward to serving you again in the future. Once again, thank you for choosing OutdoorGB and for taking the time to share your experience. Best regards,

Posted 4 months ago

“Prompt delivery. Polite and informative emails”

Helpful Report

Posted 4 months ago

Good Afternoon Thank you so much for taking the time to give us a brilliant 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with OutdoorGB. Prompt delivery is one of our top priorities, so we're glad to know that your order reached you quickly. We also pride ourselves on maintaining excellent communication with our customers, and it's wonderful to hear that our emails were both polite and informative. Your kind words mean a lot to us and serve as great encouragement to continue providing top-notch service. Should you need any assistance or have any further questions, please don't hesitate to reach out. We're here to help! Once again, thank you for choosing OutdoorGB. We look forward to serving you again in the future. Best regards, OutdoorGB Team

Posted 4 months ago

“Exactly item. Good price and speedy delivery”

Helpful Report

Posted 4 months ago

Dear Mark,Thank you so much for your wonderful 5-star rating of OutdoorGB! We are thrilled to hear that you had a great experience with us. Exactly item, good price, and speedy delivery are the pillars of our commitment to our customers. We are delighted that our efforts resonated with you. Your satisfaction is our utmost priority, and we are here to provide excellent service whenever you need us. Once again, thank you for your support and for choosing OutdoorGB. We truly appreciate your kind words and look forward to serving you again in the future. Best regards,

Posted 4 months ago

“Really easy to find what we needed on the website and at a good price! The items were well packaged and delivered very quickly too!”

Helpful Report

Posted 4 months ago

Dear Mrs Gregory,Thank you so much for your 5-star rating of OutdoorGB! We truly appreciate your kind words and are delighted to hear that you found it really easy to find what you needed on our website at a good price. We also take pride in our efficient packaging and speedy delivery, so it's wonderful to know that you were pleased with the items' arrival. Once again, thank you for your positive feedback and for choosing OutdoorGB. We look forward to serving you again in the future! Warmest regards,

Posted 4 months ago

“I was in touch with you immediately to tell you the item was way too large. When I received a reply regarding returning it I again replied to you saying I didn’t have a printer/ you did not get back to me so I continued to drill down into your returns information and I'm still not clear on how or when of even how much my refund will be. I did mention that I would take the smaller size but there was little choice and you didn’t respond to that either so I’m done with you and hope your future customers get better support”

Helpful Report

Posted 4 months ago

Dear Catherine,Thank you for taking the time to provide us with your feedback on your experience with OutdoorGB. We truly appreciate your willingness to share your concerns. We would like to sincerely apologize for the inconvenience you faced when trying to return the item that was too large. It is regrettable that our response was not prompt and that we did not offer alternative solutions such as taking the smaller size. Please accept our apologies for any frustration or confusion caused by our lack of clear communication regarding the return process and refund. We understand your disappointment and assure you that we are taking your feedback seriously. We are constantly striving to improve the support we offer to our customers, and your comments will play a vital role in this process. If you have any suggestions on how we can enhance our returns information or provide better support in the future, we would greatly appreciate hearing them. Our aim is to ensure a seamless and satisfactory shopping experience for all our customers. Once again, we apologize for the inconveniences you encountered, and we thank you for bringing them to our attention. Kind regards, OutdoorGB Customer Support team

Posted 4 months ago

“Great prices and service, clear correspondence, updates and fast delivery. Will use again 👍”

Helpful Report

Posted 4 months ago

Thank you, Andrew, for awarding OutdoorGB a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We take pride in providing great prices and service, clear correspondence, updates, and fast delivery to our valued customers like yourself. Your kind words are truly encouraging and motivate us to continue maintaining our high standard of service. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future! 👍

Posted 4 months ago

“Great service for a great product”

Helpful Report

Posted 4 months ago

Good Afternoon,Thank you so much for taking the time to give OutdoorGB a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. At OutdoorGB, we strive to provide great service for great products, and your feedback reaffirms that we are on the right track. We are committed to delivering excellence in both service and the quality of our products. Once again, we sincerely thank you for your kind words and for choosing OutdoorGB. We look forward to serving you again in the future! Best regards,

Posted 4 months ago

“Excellent price for the shoes I bought, though advice on sizing was pretty unreliable. A good exchange policy, but the exchange procedure is a bit tortuous.”

Helpful Report

Posted 4 months ago

Dear Mr Parkinson,Thank you for taking the time to leave us a 4-star rating for OutdoorGB. We greatly appreciate your feedback and we are delighted to hear that you found excellent prices on the shoes you purchased. However, we apologize for any inconvenience caused by the unreliable sizing advice. We value your input and will make sure to improve our sizing recommendations. Additionally, we are glad that our exchange policy was helpful to you. We take note of your feedback regarding the exchange procedure and will strive to streamline the process for our customers. We hope to have the opportunity to serve you again in the future. Best regards, OutdoorGB Team

Posted 4 months ago

“Great customer service - having ordered the wrong item by mistake a free returns label was arranged and I ordered the correct item. Really fast delivery and very efficient customer service. Thank you.”

Helpful Report

Posted 4 months ago

Dear Sally,Thank you so much for your exceptional 5-star rating of OutdoorGB! We greatly appreciate your positive feedback and are delighted to hear that you were pleased with our service. We take pride in providing great customer service, and it's wonderful to hear that we were able to assist you in fixing your order. Our team works tirelessly to ensure that our customers receive the products they need, and it brings us joy to know that we were able to arrange a free returns label for you and assist in ordering the correct item. We are also thrilled to hear that you experienced a fast delivery and efficient customer service. Your satisfaction is our priority, and we are committed to providing a seamless shopping experience for all our customers. Once again, thank you for your kind words and for choosing OutdoorGB. We look forward to serving you again in the future! Best regards,

Posted 4 months ago

“Fast, easy, straightforward. How I like all relationships.”

Helpful Report

Posted 4 months ago

Good Afternoon,Thank you so much for awarding us with a fantastic 5-star rating for your experience with OutdoorGB! We greatly appreciate your feedback and are delighted to hear that our service hit the mark for you. Fast, easy, and straightforward are definitely the qualities we strive to provide to our valued customers, and we are thrilled to know that this is exactly how you perceived your relationship with us. As our goal is to make your experience as smooth as possible, your kind words truly mean a lot to our team. We look forward to serving you again in the future and ensuring that our high standards are maintained throughout all your interactions with OutdoorGB. Thank you once again for your support! Best regards, The OutdoorGB Team

Posted 4 months ago

“Good price. Good quick delivery”

Helpful Report

Posted 4 months ago

Dear Mrs Fleetwood,Thank you so much for your fantastic 5-star rating of OutdoorGB! We are thrilled to hear that you are satisfied with your experience. Our team at OutdoorGB works hard to ensure that we provide good prices and quick delivery to our valued customers. It is wonderful to know that you have appreciated these aspects of our service. We appreciate your support and hope to serve you again in the future. If you have any further feedback or questions, please do not hesitate to reach out. Thank you once again for choosing OutdoorGB! Best regards,

Posted 4 months ago

“Very easy and quick service highly recommend 👌”

Helpful Report

Posted 4 months ago

Dear Mrs Beach,Thank you so much for your glowing 5-star rating of OutdoorGB! We truly appreciate your kind words and are thrilled to hear that you found our service easy and quick. We're glad to have met your expectations, and your recommendation means the world to us! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're always here to provide you with exceptional service. Once again, thank you for choosing OutdoorGB and for taking the time to share your positive experience. We look forward to serving you in the future! Warmest regards, OutdoorGB Team

Posted 4 months ago

OutdoorGB is rated 4.9 based on 4,490 reviews