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OutdoorGB Reviews

4.9 Rating 4,489 Reviews
98 %
of reviewers recommend OutdoorGB
Read OutdoorGB Reviews

About OutdoorGB:

OutdoorGB are a family business based in Daventry, Northamptonshire. With a range of Outdoor clothing and equipment products from top brands, we have everything you could need for your next adventure - whether thats a walk in the wilderness, a weekend camping trip, or your next travels overseas.

We do everything we can to ensure a positive experience, with a UK-based customer service team, same-day dispatch before 6pm, and daily price comparisons.

We pride ourselves on our high proportion of returning customers and strong review scores on all major review platforms.

Try us out - you won't regret it!

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OutdoorGB 5 star review on 3rd November 2024
Anonymous
OutdoorGB 5 star review on 21st October 2024
Miss Jessie A
OutdoorGB 5 star review on 17th October 2024
Mrs Barbara M
OutdoorGB 5 star review on 16th October 2024
Mr CY C
OutdoorGB 5 star review on 14th October 2024
Ms C
OutdoorGB 5 star review on 7th October 2024
Lydia S
OutdoorGB 5 star review on 18th September 2024
Colin G
7
Anonymous
Anonymous  // 01/01/2019
I placed an order on 5th September and paid additional costs for expedited delivery to have the item delivered on 7th September. Nothing has been received despite repeated emails. OutdoorGB stated they would contact the Royal Mail; I already contacted the Royal Mail and received a response which I forwarded to OutdoorGB – this was their job not mine. As a customer (being a new one especially), they should have sent a replacement immediately irrespective of their liaison with the Royal Mail. Have requested a refund and still waiting for a response. Unacceptable service and poor communications from a company that should be putting customers first rather than fobbing them off and using delay tactics. OutdoorGB to prevent you from attempting any further delays here is my order number: OGB12508225. Feel free to share this review with your CEO - Edward Giles!
Helpful Report
Posted 3 months ago
Dear Mrs Thapar, Thank you for taking the time to provide us with your feedback regarding your recent experience with OutdoorGB. We sincerely appreciate your input and apologise for any inconvenience caused. We understand that you placed an order on 5th September and expected expedited delivery by 7th September, for which you paid additional costs. We apologise for the delay in delivery and the lack of communication throughout the process. We acknowledge that our responsibility was to contact the Royal Mail regarding your missing package, and we apologise that you had to take on that task yourself. As a new customer, you deserved better service, and we should have promptly offered a replacement, regardless of our liaison with the Royal Mail. We understand your frustration in requesting a refund and not receiving a response yet. Rest assured, we are actively looking into the issue and will respond to your request as soon as possible. We sincerely apologise once again for failing to meet your expectations and for any inconvenience caused by this situation. Your feedback is crucial for us to improve our services, and we assure you that we take your concerns seriously. I can see that the issue is now sorted for you Thank you once again for bringing this matter to our attention. We value your business and hope to have the opportunity to serve you better in the future. Sincerely, Customer Service Team OutdoorGB
Posted 3 months ago
Very efficient service and prompt dispatch and notifications … whats not to like
Helpful Report
Posted 3 months ago
Good morning ,Thank you so much for giving OutdoorGB a glowing 5-star rating! We greatly appreciate your support and are thrilled to hear that you found our service efficient and our dispatch and notifications prompt. Your kind words have truly made our day! At OutdoorGB, we constantly strive to provide the best possible experience for our customers, so your feedback fuels our motivation to keep doing what we love. We're glad that you found everything to your liking, and we hope to continue exceeding your expectations in the future. Once again, thank you for your outstanding review. We look forward to serving you again soon! Warm regards,
Posted 3 months ago
Most items didn’t come but hat was nice
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for taking the time to rate OutdoorGB and for your 4-star review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are sorry to hear that some items didn't arrive as expected, but we are glad to know that you were pleased with the hat you received. We strive to provide excellent service to our customers, and we apologize for any inconvenience caused. Thank you once again for your kind words and for choosing OutdoorGB. If you have any further suggestions or inquiries, please don't hesitate to reach out to us. We look forward to serving you again in the future. Best regards,
Posted 3 months ago
Great product, good price, prompt service and delivery.
Helpful Report
Posted 3 months ago
Dear Fabio,Thank you so much for your fantastic 5-star rating of OutdoorGB! We sincerely appreciate your kind words and are thrilled that you had such a positive experience with us. We pride ourselves in delivering great products, offering competitive prices, and providing prompt service and delivery. Your satisfaction is our top priority, and it's reviews like yours that motivate us to keep working hard. If you have any further questions or need assistance, please don't hesitate to reach out to us. Once again, thank you for choosing OutdoorGB and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards,
Posted 3 months ago
Very good website with a great selection of outdoor gear. Grabbed a real bargain in the sale with an additional 10% off. My order arrived bang on time, so great service. I would definately OutdoorGB again.
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for your 5-star rating and taking the time to share your experience with OutdoorGB. We are thrilled to hear that you find our website to be very good with a great selection of outdoor gear. We are also glad to know that you managed to grab a real bargain in our sale with an additional 10% off. It is fantastic to hear that your order arrived right on time, reflecting our commitment to providing outstanding service. We are delighted that you had a great experience shopping with us, and we truly appreciate your kind words. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future. Best regards, OutdoorGB Team
Posted 3 months ago
Great ! Choice have been looking for one of these changing waterproof coats love it more in the sale well worth it so we have had 5 of these now ! I want more in all the colours !!! Easy to order and delivery no issues came in good time :)
Helpful Report
Posted 3 months ago
Dear Karen, Thank you so much for the fantastic 5-star rating of OutdoorGB! We truly appreciate your support and are thrilled to hear that you love our changing waterproof coats. It's amazing to know that you've already purchased five of them. We're glad to hear that you found our sale to be worthwhile and that the ordering process was easy for you. Our team always strives to provide hassle-free delivery, and we're glad it arrived in good time for you. If you ever need assistance or have any more color preferences, please don't hesitate to reach out. We would be more than happy to help. Thanks again for your support, and we look forward to serving you again in the future! Best regards,
Posted 3 months ago
Not been delivered.
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for taking the time to share your experience with us at OutdoorGB. We truly appreciate your feedback and apologize for the inconvenience you faced regarding the non-delivery of your order. We understand how frustrating it can be to not receive your order as expected, and we would like to ensure that this is not a recurring issue. To better understand the situation and improve our services, we would be grateful if you could provide us with further details about what occurred. Could you please let us know which order this issue relates to and any specific challenges you encountered during the delivery process? Your insight will be invaluable in helping us identify the areas where we may need to make improvements. Once again, thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. We value your patronage and will do everything we can to rectify this situation and enhance your future experiences with OutdoorGB. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to let us know. We are here to serve you. Kind regards, Customer Support Team
Posted 3 months ago
Shopping with you was brilliant product it’s fantastic but delivery is rubbish it’s sed 2/3 days I waited 8 day for it arrive
Helpful Report
Posted 3 months ago
Dear Chantelle,Thank you so much for your amazing 5-star rating of OutdoorGB! We truly appreciate your support and are thrilled to hear that your overall shopping experience with us was brilliant. Regarding your feedback about the delivery, we apologize for the inconvenience caused. We understand how frustrating it can be to expect a prompt delivery and have to wait longer than anticipated. We value your patience and will make sure to address this issue to ensure smoother and more efficient deliveries in the future. Once again, thank you for your kind words and for choosing OutdoorGB. We hope to serve you again soon! Best regards, The OutdoorGB Team
Posted 3 months ago
Good service and pleased with my item. Would purchase again.
Helpful Report
Posted 3 months ago
Dear valued customer,Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with OutdoorGB. We're delighted to know that our service met your expectations and that you are pleased with your purchase. It means a lot to us to know that you would consider purchasing from us again in the future. Once again, thank you for choosing OutdoorGB. We look forward to serving you again soon! Best regards, The OutdoorGB Team
Posted 3 months ago
Very efficient service, arrived on time
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for your fantastic 5-star rating of OutdoorGB! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words are greatly appreciated. We as a team strive to provide a very efficient service, ensuring that your orders are delivered on time. Knowing that we have succeeded in doing so brings us immense satisfaction. Once again, thank you for placing your trust in OutdoorGB. We look forward to serving you again in the future. Warm regards,
Posted 3 months ago
Fast efficient service
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for your fantastic 5-star rating of OutdoorGB! We truly appreciate your support and taking the time to share your positive experience with us. We're thrilled to hear that you found our service fast and efficient. We strive to provide exceptional customer service and ensure that our customers receive their orders promptly. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. Once again, thank you for choosing OutdoorGB and for your kind words. We look forward to serving you in the future, and if there's anything else we can assist you with, please don't hesitate to reach out. Best regards, OutdoorGB Team
Posted 3 months ago
Product was shipped and received quickly, excellent quality, very pleased
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for your fantastic 5-star rating of OutdoorGB! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Your satisfaction means everything to us! We're delighted to know that the product was shipped and received quickly, and that you found the quality to be excellent. It's always rewarding to hear that our customers are pleased with their purchases. Once again, thank you for your kind words and for choosing OutdoorGB. We look forward to serving you again in the future! Best regards,
Posted 3 months ago
Great quality, excellent service. The jacket that I bought was too big and OUTDOOR GB enabled the return process excellently. Thank you.
Helpful Report
Posted 3 months ago
Good Morning ,Thank you so much for giving OutdoorGB a 5-star rating! We truly appreciate your support and are delighted to hear that you had a positive experience with us. We are thrilled that you found our products to be of great quality and that our service exceeded your expectations. Providing excellent customer service is at the core of what we do, and we are glad that we were able to assist you with the return process for the jacket you purchased. Your satisfaction is our utmost priority, and we are always here to help. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future. Best regards,
Posted 3 months ago
Great service
Helpful Report
Posted 3 months ago
Good morning ,Thank you so much for leaving a marvelous 5-star rating for OutdoorGB! We really appreciate your kind words and are thrilled to hear that you had a great experience with us. Great service is our top priority, and we are delighted to know that we were able to meet your expectations. Our dedicated team works tirelessly to ensure that our customers receive the best possible service, and we're glad that it made a positive impact on your shopping experience. Once again, thank you for choosing OutdoorGB and for taking the time to share your satisfaction with us. We look forward to serving you again in the future! Best regards,
Posted 3 months ago
Hassle free, prompt tracked delivery, all good.
Helpful Report
Posted 3 months ago
Good morning ,Thank you so much for giving OutdoorGB a 5-star rating! We greatly appreciate your feedback and are delighted to hear that you had a hassle-free experience with us. Our team takes great pride in ensuring prompt and tracked delivery for our customers, and we're thrilled to know that everything went smoothly for you. Once again, thank you for choosing OutdoorGB. We look forward to serving you again in the future! Best regards,
Posted 3 months ago
Still not received my order
Helpful Report
Posted 3 months ago
Dear Paul,Thank you so much for taking the time to share your feedback about your experience with OutdoorGB. We truly appreciate your valuable input and apologize for any inconvenience caused by the delay in receiving your order. Your feedback is incredibly important to us, and we would like to make things right for you. Could you please provide us with some details regarding the issues you encountered? We want to understand the situation completely and find a satisfactory solution for you. Once again, thank you for bringing this matter to our attention. Your feedback helps us identify areas where we can improve and provide a better experience for our customers. We look forward to hearing from you and resolving the issues promptly. Best regards,
Posted 3 months ago
I have not received my order. It has gone missing 😢 Maybe its not the fault of the company, and royal mail have lost it?
Helpful Report
Posted 3 months ago
Good morning ,Thank you so much for taking the time to share your feedback regarding your recent experience with OutdoorGB. We truly appreciate customers like you who let us know about their experiences, as it helps us improve our services. We apologize for any inconvenience caused by the fact that you have not received your order and that it may have gone missing. While it may not necessarily be the fault of our company, we understand how frustrating it must be for you. We also recognize the possibility that Royal Mail may have lost the shipment. To rectify this situation and make things better for you, we would appreciate it if you could provide us with more details about your order. This will enable us to investigate the matter further and explore possible solutions. Additionally, if you have any suggestions or preferences on how we can improve our handling of such situations in the future, we would be grateful to hear them. Once again, we thank you for bringing this matter to our attention, and we assure you that we are determined to resolve it promptly and to your satisfaction. Your satisfaction and trust are of the utmost importance to us. Please feel free to contact our customer support team at [customer support email/phone number] so that we can assist you directly. Best regards,
Posted 3 months ago
The product was delivered as ordered and on time as promised. Very positive experience.
Helpful Report
Posted 4 months ago
Good morning ,Thank you for taking the time to give OutdoorGB a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a very positive experience with us. We are delighted to know that the product was delivered exactly as ordered and that it arrived on time as promised. At OutdoorGB, we strive to provide exceptional service and meet our customers' expectations, so your kind words mean a lot to us. Once again, thank you for your support and for choosing OutdoorGB. We look forward to serving you again in the future! Best regards,
Posted 3 months ago
Outdoor GB stepped in when I needed an MTB bike rack at very short notice for a camping trip. Dispatched almost instantly with no fuss, and arrived in ample time and well-packaged. Excellent service.
Helpful Report
Posted 4 months ago
Good morning Thank you for taking the time to give OutdoorGB a glowing 5-star rating! We truly appreciate your kind words and are delighted to hear that we could assist you in your time of need. We understand the importance of quick and efficient service, especially when it comes to last-minute outdoor adventures. It brings us great joy to know that we were able to dispatch your MTB bike rack almost instantly, without any hassle. We also take immense pride in our packaging efforts, as we know how crucial it is to ensure your items arrive in perfect condition. We're thrilled to hear that your order arrived well-packaged and in ample time for your camping trip. Once again, we truly value your feedback and recommendation. Please do not hesitate to reach out to us if you ever require our services in the future. We'll be more than happy to assist you with all your outdoor needs. Best regards, The OutdoorGB Team
Posted 3 months ago
Website easy to navigate and smooth check out. Swimsuit is exactly as per the picture and what I wanted. Good quality, will be back to order more!
Helpful Report
Posted 4 months ago
Good morning ,Thank you so much for taking the time to rate OutdoorGB with 4 stars! We greatly appreciate your support and are thrilled to hear that you had a positive shopping experience with us. We are glad to know that you found our website easy to navigate and that the check-out process was smooth for you. We always strive to provide our customers with a hassle-free and enjoyable shopping experience. Furthermore, we are delighted to hear that the swimsuit you ordered matched the picture and fulfilled your expectations. We take great pride in offering high-quality products that meet our customers' needs. Thank you for your kind words and for acknowledging our commitment to delivering excellent service and products. We look forward to serving you again in the future, and we are excited to have you as a satisfied customer. Best regards, OutdoorGB Team
Posted 3 months ago
OutdoorGB is rated 4.9 based on 4,489 reviews