OutdoorGB Reviews

Name: OutdoorGB
Address: 2-10 Bentley Way, Royal Oak Industrial Estate, Daventry, Northamptonshire
Rating: 4.86

4.9 Rating 4,586 Reviews

98 %

of reviewers recommend OutdoorGB

About OutdoorGB:

OutdoorGB are a family business based in Daventry, Northamptonshire. With a range of Outdoor clothing and equipment products from top brands, we have everything you could need for your next adventure - whether thats a walk in the wilderness, a weekend camping trip, or your next travels overseas.

We do everything we can to ensure a positive experience, with a UK-based customer service team, same-day dispatch before 6pm, and daily price comparisons.

We pride ourselves on our high proportion of returning customers and strong review scores on all major review platforms.

Try us out - you won't regret it!

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OutdoorGB 5 star review on 4th February 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent range of hiking boots at very competitive prices. I am delighted with my purchase.”

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Posted 4 months ago

“Very competitive price and it arrived earlier than expected. Fits perfectly. Thanks very much.”

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Posted 4 months ago

“Good customer service thanks so much!”

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Posted 4 months ago

“Great service and item a lot cheaper than the identical one I bought from a different store.”

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Posted 4 months ago

Good Morning ,Thank you so much for your 5-star rating of OutdoorGB! We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We're thrilled to know that you found our service to be great and the item you purchased to be of excellent quality. It's always our aim to provide top-notch products at the best possible prices. Your comment about our item being cheaper than the identical one bought from a different store is greatly appreciated. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future. Best regards, OutdoorGB Team

Posted 4 months ago

“Other than Royal Mail messing up, OutdoorGB did a fantastic job of sending the item out to me on time..”

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Posted 4 months ago

Dear John,Thank you so much for your incredible 5-star rating of OutdoorGB! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We apologize for the inconveniences caused by Royal Mail's mistake, but we're delighted to know that despite that, OutdoorGB managed to send out your item on time. Our dedicated team works tirelessly to ensure that our customers are satisfied with their purchases and receive their orders promptly. Once again, we sincerely appreciate your positive review, and we look forward to serving you again in the future. Best regards, The OutdoorGB Team

Posted 4 months ago

“I thought this was a great purchase, high quality item with market leading price”

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Posted 4 months ago

Good Afternoon ,Thank you so much for taking the time to rate OutdoorGB with a perfect 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that you had such a positive experience with us. It's always fantastic to know that our customers find our products to be of high quality and competitively priced. Your kind words reaffirm our commitment to delivering top-notch items at market-leading prices. We strive to provide exceptional customer service and we're thrilled that you had a great purchase with us. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Once again, thank you for choosing OutdoorGB. We look forward to serving you again in the future! Warm regards, OutdoorGB Customer Support

Posted 4 months ago

“I am very please with my new poc cycling helmet. The price was very competitive. The helmet itself is very comfortable, very light & offers great protection Especially around the back of your head. I took it out for a bit of cross country at the weekend & worked very well & looks great. I would recommend greatly It would have been 5 stars if you could speed up delivery But overall I am very happy”

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Posted 4 months ago

Dear Clinton,Thank you so much for your positive review and for giving OutdoorGB a 4-star rating. We greatly appreciate your feedback and are thrilled to hear that you are pleased with your new POC cycling helmet! We are delighted that you found the price competitive and the helmet itself to be comfortable, light, and offering great protection, especially around the back of your head. It's fantastic to know that it worked well during your cross country adventure and that you liked its appearance. We apologize for any inconvenience caused by the delivery speed. We are constantly working on improving our shipping processes, and we appreciate your patience in this regard. Nevertheless, we're glad to hear that you are overall very happy with your purchase. Thank you for recommending us greatly! If there's anything else we can assist you with in the future, please don't hesitate to let us know. We value your satisfaction and look forward to serving you again. Best regards, OutdoorGB

Posted 4 months ago

“Ordered a pair of hunter wellies, they arrived on time and I was kept informed with tracking information for the delivery. The boots are fantastic and are the perfect size. I previously ordered from Outdoor GB and will definitely be using them again.”

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Posted 4 months ago

Dear Lindsay,Thank you so much for your amazing 5-star rating of OutdoorGB! We are thrilled to hear that you had a great experience with us. We're delighted that your pair of Hunter wellies arrived promptly and that you were kept well-informed with the tracking updates for the delivery. It's fantastic to know that the boots are a perfect fit and meet your expectations. We truly appreciate your continued support as a returning customer and are grateful for your kind words. We can't wait to assist you again in the future! Warm regards,

Posted 4 months ago

“This is the first time I have used Outdoor GB but will definately use again. Kept well informed of delivery and product was as described. Recommended.”

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Posted 4 months ago

Good Afternoon ,Thank you so much for your wonderful 5-star rating of OutdoorGB! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're delighted to know that your first experience with OutdoorGB was a positive one. Our team takes pride in ensuring that our customers are well informed about their deliveries and receive products that are as described. Your recommendation means a lot to us! We are grateful for your support and look forward to serving you again in the future. Please do not hesitate to reach out to us if you need any assistance or have any further feedback. Warm regards, OutdoorGB

Posted 4 months ago

“Perfect, excellent”

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Posted 4 months ago

Dear Mrs Nicholas,Thank you so much for taking the time to leave us a wonderful 5-star rating for OutdoorGB. We truly appreciate your support and are thrilled to hear that you had a perfect, excellent experience with us. At OutdoorGB, we strive to provide top-quality products and exceptional customer service, so it's incredibly rewarding to know that we have met your expectations. Your satisfaction is our ultimate goal, and your positive feedback gives us great motivation to keep delivering excellence. Once again, we sincerely thank you for choosing OutdoorGB and for your kind words. We look forward to serving you again in the future and providing you with more outstanding products and service. Best regards,

Posted 4 months ago

“Good prices and quick delivery.”

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Posted 4 months ago

Dear Mr Dunsford,Thank you so much for your fantastic 5-star rating of OutdoorGB! We greatly appreciate your feedback and support. Good prices and quick delivery are two of our top priorities, and we are thrilled to hear that we have met your expectations. Our team works diligently to offer competitive prices and ensure that your order arrives promptly. Once again, we cannot thank you enough for your kind words and positive feedback. We look forward to serving you again in the future. Best regards,

Posted 4 months ago

“Perfect! ...”

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Posted 4 months ago

Good Morning ,Thank you so much for taking the time to rate OutdoorGB and for your 4-star review. We truly appreciate your feedback and satisfaction with our services. Perfect! We are thrilled to know that you had such a positive experience with OutdoorGB. We strive to provide our customers with excellent products and outstanding customer service, so it is incredibly rewarding to hear that we have met your expectations. Once again, thank you for choosing OutdoorGB and for kindly sharing your feedback. We hope to have the pleasure of serving you again in the future. Best regards,

Posted 4 months ago

“Great service & fast delivery. Unfortunately the zip on the coat is faulty but will order another one”

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Posted 4 months ago

Dear Anita,Thank you so much for awarding OutdoorGB with a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear about your positive experience. We are delighted that you found our service to be great and the delivery fast. Your satisfaction is our utmost priority, and we are always striving to provide seamless experiences for our customers. However, we sincerely apologize for the inconvenience caused by the faulty zip on the coat you ordered. Rest assured, we will take immediate action to rectify this issue for you. Please feel free to contact our customer service team, and we will gladly assist you in ordering a replacement coat. Once again, thank you for your kind words and for choosing OutdoorGB. We look forward to serving you again! Best regards,

Posted 4 months ago

“Loved the tops, my husband won’t wear anything else”

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Posted 4 months ago

Dear Mrs Connor, Thank you so much for taking the time to rate OutdoorGB with five stars. We truly appreciate your feedback and are thrilled that you had a great experience shopping with us. We're glad to hear that you loved the tops you purchased. It's always a pleasure to provide products that meet our customers' satisfaction. We take pride in offering a diverse range of high-quality items that are loved by our customers. Additionally, it's fantastic to hear that your husband is a fan of our tops and won't wear anything else. We strive to provide clothing that not only meets comfort and practicality but also exceeds style expectations. Thank you once again for your kind words and high rating. We look forward to serving you in the future and providing you and your husband with more top-quality products. Best regards,

Posted 4 months ago

“Good value for the money”

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Posted 4 months ago

Dear Mr Morgan, Thank you for taking the time to rate OutdoorGB with a 5-star rating. We appreciate your feedback and are delighted to hear that you had a positive experience with us. At OutdoorGB, we strive to provide our customers with the best products and services at good value for the money. We are glad that you found our offerings satisfactory, and we will continue to maintain our commitment to delivering quality products while ensuring affordability. Once again, thank you for your kind rating, and we look forward to serving you again in the future. Best regards,

Posted 4 months ago

“I placed an order on 5th September and paid additional costs for expedited delivery to have the item delivered on 7th September. Nothing has been received despite repeated emails. OutdoorGB stated they would contact the Royal Mail; I already contacted the Royal Mail and received a response which I forwarded to OutdoorGB – this was their job not mine. As a customer (being a new one especially), they should have sent a replacement immediately irrespective of their liaison with the Royal Mail. Have requested a refund and still waiting for a response. Unacceptable service and poor communications from a company that should be putting customers first rather than fobbing them off and using delay tactics. OutdoorGB to prevent you from attempting any further delays here is my order number: OGB12508225. Feel free to share this review with your CEO - Edward Giles!”

Helpful Report

Posted 4 months ago

Dear Mrs Thapar, Thank you for taking the time to provide us with your feedback regarding your recent experience with OutdoorGB. We sincerely appreciate your input and apologise for any inconvenience caused. We understand that you placed an order on 5th September and expected expedited delivery by 7th September, for which you paid additional costs. We apologise for the delay in delivery and the lack of communication throughout the process. We acknowledge that our responsibility was to contact the Royal Mail regarding your missing package, and we apologise that you had to take on that task yourself. As a new customer, you deserved better service, and we should have promptly offered a replacement, regardless of our liaison with the Royal Mail. We understand your frustration in requesting a refund and not receiving a response yet. Rest assured, we are actively looking into the issue and will respond to your request as soon as possible. We sincerely apologise once again for failing to meet your expectations and for any inconvenience caused by this situation. Your feedback is crucial for us to improve our services, and we assure you that we take your concerns seriously. I can see that the issue is now sorted for you Thank you once again for bringing this matter to our attention. We value your business and hope to have the opportunity to serve you better in the future. Sincerely, Customer Service Team OutdoorGB

Posted 4 months ago

“Very efficient service and prompt dispatch and notifications … whats not to like”

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Posted 4 months ago

Good morning ,Thank you so much for giving OutdoorGB a glowing 5-star rating! We greatly appreciate your support and are thrilled to hear that you found our service efficient and our dispatch and notifications prompt. Your kind words have truly made our day! At OutdoorGB, we constantly strive to provide the best possible experience for our customers, so your feedback fuels our motivation to keep doing what we love. We're glad that you found everything to your liking, and we hope to continue exceeding your expectations in the future. Once again, thank you for your outstanding review. We look forward to serving you again soon! Warm regards,

Posted 4 months ago

“Most items didn’t come but hat was nice”

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Posted 5 months ago

Good Morning ,Thank you so much for taking the time to rate OutdoorGB and for your 4-star review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are sorry to hear that some items didn't arrive as expected, but we are glad to know that you were pleased with the hat you received. We strive to provide excellent service to our customers, and we apologize for any inconvenience caused. Thank you once again for your kind words and for choosing OutdoorGB. If you have any further suggestions or inquiries, please don't hesitate to reach out to us. We look forward to serving you again in the future. Best regards,

Posted 4 months ago

“Great product, good price, prompt service and delivery.”

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Posted 5 months ago

Dear Fabio,Thank you so much for your fantastic 5-star rating of OutdoorGB! We sincerely appreciate your kind words and are thrilled that you had such a positive experience with us. We pride ourselves in delivering great products, offering competitive prices, and providing prompt service and delivery. Your satisfaction is our top priority, and it's reviews like yours that motivate us to keep working hard. If you have any further questions or need assistance, please don't hesitate to reach out to us. Once again, thank you for choosing OutdoorGB and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards,

Posted 4 months ago

“Very good website with a great selection of outdoor gear. Grabbed a real bargain in the sale with an additional 10% off. My order arrived bang on time, so great service. I would definately OutdoorGB again.”

Helpful Report

Posted 5 months ago

Good Morning ,Thank you so much for your 5-star rating and taking the time to share your experience with OutdoorGB. We are thrilled to hear that you find our website to be very good with a great selection of outdoor gear. We are also glad to know that you managed to grab a real bargain in our sale with an additional 10% off. It is fantastic to hear that your order arrived right on time, reflecting our commitment to providing outstanding service. We are delighted that you had a great experience shopping with us, and we truly appreciate your kind words. Thank you once again for choosing OutdoorGB, and we look forward to serving you again in the future. Best regards, OutdoorGB Team

Posted 4 months ago

OutdoorGB is rated 4.9 based on 4,586 reviews