Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

Write Your review

Tell us how Outdoor Toys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I replied to their confirmation of my order, but informed them that the Invoice Address was wrong. Unfortunately, the delivery address was changed, which I was not happy about.”

Helpful Report

Posted 4 years ago

Good Morning Kevin, Thank you for your review. I am very sorry to hear that you have had an issue, amending your address details. I have sent you an email directly to discuss this matter further. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Order process seamless and very prompt delivery. Haven’t opened the package as it is a Christmas gift”

Helpful Report

Posted 4 years ago

Good Morning Carol, Thank you for your wonderful review. We really hope you are happy with your purchase. To avoid disappointment on the big day, we would recommend opening the package to check the contents of your order. We would also recommend charging the battery atleast once a month, to preserve the battery life. Please do not hesitate to contact us for any assistance. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Great little car! Easy to build, took around and 1hr and 30 mins from start to finish... the 24v battery lasts well over an hour and my children love it. Pleased that both my 3yr son and 6 year daughter are getting equal enjoyment from it as the seats have two fitting positions. Second gear is a blast and I have a brisk walk indeed to keep up behind it lol... good for kids and good exercise for me. Recommend this product, worth every penny! Thank you Outdoor Toys for a rapid free delivery. came on pallet, shrink-wrapped with zero damage to box. 5 star!”

Helpful Report

Posted 4 years ago

“Assembled the Range Rover. What a wonderfully well made toy. Bought for my Granddaughter for Christmas. There is going to be very one happy little girl on Christmas Day. Delivery excellent, Communication with outdoor toys excellent, in fact FIVE STARS all around. Thank you. TonyH SWANSEA”

Helpful Report

Posted 4 years ago

“Great delivery , came day after ordering! Excellent online customer service nothing too much trouble for them . Will definitely purchase again from this company !!”

Outdoor Toys 5 star review on 2nd November 2020

Helpful Report

Posted 4 years ago

“no problems ordering from Outdoor Toys. quick delivery. and easy to assemble. looks good quality and kids love it. thankyou”

Helpful Report

Posted 4 years ago

“Can't complain about the product but I was very disappointed to find the same products much much cheaper elsewhere. £100 difference. My own fault but its still not right.”

Helpful Report

Posted 4 years ago

“Haven’t received my order yet but have ordered before and had no problem at all.”

Helpful Report

Posted 4 years ago

“Great service using a great delivery firm who had contacted me to arrive delivery next day of purchase defiantly take a lead out of there book being in retail myself”

Helpful Report

Posted 4 years ago

“Perfect”

Helpful Report

Posted 4 years ago

“Customer service was great and delivery was very quick. My granddaughters will absolutely love their cars. Can’t wait until Christmas morning to see their faces”

Helpful Report

Posted 4 years ago

“Really happy with order, arrived within 2 working days, the colour is so much nicer in person, the picture shows baby pink but car is more hot pink. I haven't Built it yet as its for Xmas but I know we will have 1 happy little girl on Xmas morning”

Helpful Report

Posted 4 years ago

“Great service so far. Its all been fixed together and working well. The detail is amazing and looks so good, roll on Christmas day one very happy child i think. Love that the warranty doesn't kick in till Christmas either.”

Helpful Report

Posted 4 years ago

“The 5 stars I allocated are with my experience of your website, products on offer, delivery and level of communication. I cannot comment as yet on the item I purchased for my 2 Great Nephews as it remains packed up until Christmas. If its anything like the picture they will be thrilled.”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for your lovely review. I am very glad to hear that you are happy with the service that you have received. In terms of your item, we would recommend just checking your order over and letting us know if there are any problems. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Amazing service delivery within one day”

Helpful Report

Posted 4 years ago

“The customer service received was excellent. I ordered two identical slides and I was contacted to check that my order was correct, and not a mistake on my part-I was offered a refund if it had been, which I thought was impressive. And the good value slides were delivered sooner than expected...all in all a good experience!”

Helpful Report

Posted 4 years ago

“Excellent service. Received in 24hrs of order.”

Helpful Report

Posted 4 years ago

“Ordered for my little girls birthday In November ordered it on the Wednesday and arrived the next day Such fast service Put it together to make sure It was all working and it is absolutely brilliant much more than I expected Brilliant quality and private number plate Looks great too Would definitely buy form these again”

Helpful Report

Posted 4 years ago

“Absolutely brilliant. After 3 years our electric car stopped working. From the initial phone call to get the suggested part to our door took less than 48 hours and its fixed! 2 very happy kids - we thought it was broken!”

Helpful Report

Posted 4 years ago

“Very fast delivery”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews