Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, great product shame about the stickers not being placed on correctly displaying bubbles.”

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Posted 4 years ago

“Love this company very fast delivery and good price would definitely recommend to anyone”

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Posted 4 years ago

“Excellent service, purchased a ride on tractor on Tuesday received it next day. Very happy”

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Posted 4 years ago

“Amazing service. Goods ordered on Monday evening and delivery to North East Scotland on Wednesday.”

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Posted 4 years ago

“Amazing couldn’t recommend enough car is more than perfect love it so much thanks guys will be shopping again soon.😃”

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Posted 4 years ago

“I replied to their confirmation of my order, but informed them that the Invoice Address was wrong. Unfortunately, the delivery address was changed, which I was not happy about.”

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Posted 4 years ago

Good Morning Kevin, Thank you for your review. I am very sorry to hear that you have had an issue, amending your address details. I have sent you an email directly to discuss this matter further. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Order process seamless and very prompt delivery. Haven’t opened the package as it is a Christmas gift”

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Posted 4 years ago

Good Morning Carol, Thank you for your wonderful review. We really hope you are happy with your purchase. To avoid disappointment on the big day, we would recommend opening the package to check the contents of your order. We would also recommend charging the battery atleast once a month, to preserve the battery life. Please do not hesitate to contact us for any assistance. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Great little car! Easy to build, took around and 1hr and 30 mins from start to finish... the 24v battery lasts well over an hour and my children love it. Pleased that both my 3yr son and 6 year daughter are getting equal enjoyment from it as the seats have two fitting positions. Second gear is a blast and I have a brisk walk indeed to keep up behind it lol... good for kids and good exercise for me. Recommend this product, worth every penny! Thank you Outdoor Toys for a rapid free delivery. came on pallet, shrink-wrapped with zero damage to box. 5 star!”

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Posted 4 years ago

“Assembled the Range Rover. What a wonderfully well made toy. Bought for my Granddaughter for Christmas. There is going to be very one happy little girl on Christmas Day. Delivery excellent, Communication with outdoor toys excellent, in fact FIVE STARS all around. Thank you. TonyH SWANSEA”

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Posted 4 years ago

“Great delivery , came day after ordering! Excellent online customer service nothing too much trouble for them . Will definitely purchase again from this company !!”

Outdoor Toys 5 star review on 2nd November 2020

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Posted 4 years ago

“no problems ordering from Outdoor Toys. quick delivery. and easy to assemble. looks good quality and kids love it. thankyou”

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Posted 4 years ago

“Can't complain about the product but I was very disappointed to find the same products much much cheaper elsewhere. £100 difference. My own fault but its still not right.”

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Posted 4 years ago

“Haven’t received my order yet but have ordered before and had no problem at all.”

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Posted 4 years ago

“Great service using a great delivery firm who had contacted me to arrive delivery next day of purchase defiantly take a lead out of there book being in retail myself”

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Posted 4 years ago

“Perfect”

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Posted 4 years ago

“Customer service was great and delivery was very quick. My granddaughters will absolutely love their cars. Can’t wait until Christmas morning to see their faces”

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Posted 4 years ago

“Really happy with order, arrived within 2 working days, the colour is so much nicer in person, the picture shows baby pink but car is more hot pink. I haven't Built it yet as its for Xmas but I know we will have 1 happy little girl on Xmas morning”

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Posted 4 years ago

“Great service so far. Its all been fixed together and working well. The detail is amazing and looks so good, roll on Christmas day one very happy child i think. Love that the warranty doesn't kick in till Christmas either.”

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Posted 4 years ago

“The 5 stars I allocated are with my experience of your website, products on offer, delivery and level of communication. I cannot comment as yet on the item I purchased for my 2 Great Nephews as it remains packed up until Christmas. If its anything like the picture they will be thrilled.”

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Posted 4 years ago

Good Morning, Thank you for your lovely review. I am very glad to hear that you are happy with the service that you have received. In terms of your item, we would recommend just checking your order over and letting us know if there are any problems. Best Wishes, OutdoorToys Team

Posted 4 years ago

“Amazing service delivery within one day”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews