Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service, the information about delivery and actual delivery was very good and my niece and nephew love their new swing.”

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Posted 3 years ago

“Great customer service, very polite and helpful 👍”

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Posted 3 years ago

“Fantastic after sales service. Needed a small part and staff were excellent in dealing with delivery issues on this part. T/Y”

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Posted 3 years ago

“My son absolutely loves this, really nice easy to drive. Comfortable seating. I love it”

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Posted 3 years ago

“Arrived quickly. Took 2 days for me to build alone. Drilling took time. Kids love it.”

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Posted 3 years ago

“I am 84 yrs young, easy to assemble the slide and swing. Have decided to share this with my great grandson who is a tall 2 yr old. He loves it. Makes me wish I was young again. I think the grand children would like to turn the age clock back as well. It is great and well made.”

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Posted 3 years ago

“Excellent product well made and sturdy fairly easy to put together even without instructions. BUT Custom service is far from adequate and not in the least very helpful I won’t say anymore because the product was excellent just hope management are reading this NO GROUND ANCHORS SUPPLIED FOR SAFETY YOU NEED TO PURCHASE EXTRA !!”

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Posted 3 years ago

“Good quality, very sturdy when assembled.”

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Posted 3 years ago

“Great website, easy to use. Arrived promptly, delivered and stored in place of choice. Easy to put together! Feels really sturdy. Great size for three little girls!”

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Posted 3 years ago

“Very quick delivery.”

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Posted 3 years ago

“Great service, although the main cross section of our climbing frame was missing from the order.”

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Posted 3 years ago

“Great company, helpful staff”

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Posted 3 years ago

“Bought an electric car for my great nephew, he loves it! His Parents love it as it has parental control. Great Service from Outdoor Toys and I would recommend them to anyone wanting to buy gifts for that special little person in their life. Delivery driver really helpful and friendly as were the staff when I rang them for advice. Many thanks”

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Posted 3 years ago

“Had a few hiccups with the order but customer service team went above and beyond to help resolve them! Extremely happy with everything”

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Posted 3 years ago

“Great swing. Kids love it. Only reason I didn’t say excellent is the wood was all cracked. I know they said it’s normal but just looks bad.”

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Posted 3 years ago

“All good. Thank you. Tx”

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Posted 3 years ago

“Took a couple of hours to build, would have been much faster if pre-drilled, very solid and wood seems to be good quality.”

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Posted 3 years ago

“This is perfect fpr our garden. very impressed with the service”

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Posted 3 years ago

“Great double swing easy to assemble & price competitive highly recommend it”

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Posted 3 years ago

“Fantastic Service and will definitely use Outdoor Toys again! Thx Team”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews