Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seth the delivery driver was very friendly and helpful.”

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Posted 3 years ago

“Mo was very helpful.”

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Posted 3 years ago

“Thanks Seth driver :-) very helpful with the outdoors swing. Can’t wait to assemble & put to use! Perfect birthday present for the little one 🤩👍”

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Posted 3 years ago

“Mo . Fab service. Really helpful”

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Posted 3 years ago

“Mo. The delivery driver was very friendly and helpful. Didn’t receive any delivery update though so did not know it was being delivered.”

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Posted 3 years ago

“Prompt delivery. Seth was very helpful.”

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Posted 3 years ago

“What a lovely bloke Seth was. Very helpful and knowledgeable. Will use company again for sure. Thanks Seth”

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Posted 3 years ago

“Excellent 10 out of 10!!! Great Customer Service, Excellent Quality Product, So easy to put together did it by myself. Super Fast Delivery, Very good courier they used too he even called me as I was not in. Extremely pleased with Outdoor Toys would definitely recommend them and will not hesitate to buy from them again in fact already purchased the basketball net attachment as shown in the pictures. So happy I ordered from Outdoor Toys an exceptional company that was excellent from start to finish. Thank you so much the kids really love it!!! Keep up the good work.”

Outdoor Toys 5 star review on 15th March 2021

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Posted 3 years ago

Good Afternoon, Thank you for your wonderful feedback and photos. We are delighted to hear that you are happy with your swing set and the service received. I have fed your kind words back to our Customer Services department. We hope your little one(s) will enjoy their new swing set and basketball net. Best Wishes, OutdoorToys

Posted 3 years ago

“Lovely driver Seth very friendly and helpful. Thank you”

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Posted 3 years ago

“Delivered on time and product as described”

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Posted 3 years ago

“Seth the delivery driver was a lovely chap, very helpful and cheerful!”

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Posted 3 years ago

“Nice and easy to order, had an issue where I ordered 2 swings when I only meant to order 1. Contacted Outdoor toys next day and they rectified the issue and sorted a refund straight away, got the money back within 2 days and had my delivery of the single swing that same week. Delivery came and driver called Mo I think helped move it and was very helpful too.”

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Posted 3 years ago

“Mo Was fantastic - great service thank you!”

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Posted 3 years ago

“The quality’s is perfect. Easy to put together and kids love the swings. Delivery was standard 7 days roughly. Defo recommend”

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Posted 3 years ago

Good Afternoon, Thank you for your lovely review. We are delighted to hear that your kids love their new swing set. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Mo was great”

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Posted 3 years ago

“Swing set arrived a few days earlier than expected / did get an email saying it was dispatched, but no tracking number. However, it bring lockdown I was in to receive it! Mo, the delivery driver was very polite, happy and social distancing was great. 🤩 Haven’t put swing up yet, but everything looks sturdy.”

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Posted 3 years ago

Good Afternoon, Thank you for your wonderful feedback. We are very pleased to hear that you are happy with your shopping experience with us. We hope you will be delighted with your new swing set. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Seth, was on time and helpful”

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Posted 3 years ago

“Mo was lovely, polite and helpful”

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Posted 3 years ago

“Delighted that Seth was on time and very helpful”

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Posted 3 years ago

“Very helpful customer service”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews