Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

Write Your review

Tell us how Outdoor Toys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every thing was great no problems at all all as I thought it should be”

Helpful Report

Posted 2 years ago

“Very satisfied with ordering and delivery.”

Helpful Report

Posted 2 years ago

“Amazing 👏. Looked like a lot to build, but actually easy enough with the instructions and looks amazing and is of sturdy good quality. Thankyou.”

Helpful Report

Posted 2 years ago

“Excellent customer service. Erecting the climbing frame was more tricky however! V happy with end product. Rgds”

Helpful Report

Posted 2 years ago

“A neat design and sturdy. We are very happy with the swing from this company”

Helpful Report

Posted 2 years ago

“Really pleased with the slide I ordered.”

Helpful Report

Posted 2 years ago

“Fabulous swing, well made. My granddaughter loved it”

Helpful Report

Posted 2 years ago

“Extremely pleased with the swing that we bought and the quality. Delivery came sooner than anticipated and the whole experience was excellent.”

Helpful Report

Posted 2 years ago

“Good quality, good delivery and the kids love it”

Helpful Report

Posted 2 years ago

“Martyn our delivery drive was very efficient double checking we had everything. Very easy to build the swing. Sturdy design. Excellent option for our additional needs child.”

Helpful Report

Posted 2 years ago

“The fun I am having is great”

Helpful Report

Posted 2 years ago

“arrived quickly and the truck is brilliant..my 4 year old grandson can drive it easily and my 2 year okd thinks hes deiving when we control it wirh the remote reccimed product and outdoorntoys would deffinatley use again thanks”

Helpful Report

Posted 2 years ago

“Product and delivery excellent. Swing with toddler seat and plain seat ordered and delivered in same week. Although product was a little expensive it was well built and looks good in the garden environment. It is a great success with a one year old.”

Helpful Report

Posted 2 years ago

“Delivery as advised however packaging was damaged. The bag containing screws burst, screws all over box, luckily none were missing. Looking at the very detailed instructions, I feel it would be more beneficial if the pieces were pre-drilled and marked in some way, making assembly a bit easier”

Helpful Report

Posted 2 years ago

“Exellent kids love it”

Helpful Report

Posted 2 years ago

“We ordered the swing and climbing frame combination and it was delivered in 5 packages. Unfortunately problems do happen and actually one of the packages was wrong and was in fact a sandpit lid. The way in which the company dealt with the issue and replaced with the correct parts as a priority was first class and even though the wrong parts were delivered initially I would not hesitate in using this company again or recommending them. 5 star for quality and 10 star for customer service. Thank you.”

Helpful Report

Posted 2 years ago

“Great service v friendly”

Helpful Report

Posted 2 years ago

“I've had 2 delivery's and both came very quick very pleased with items”

Helpful Report

Posted 2 years ago

“Extremely happy with the quality. They sent us one wrong swing but when I contacted them, then the next day, I received another swing. And asked me to keep the extra one as well.”

Helpful Report

Posted 2 years ago

“Excellent, but I wish I had bought the sunken version. Maybe next time!”

Helpful Report

Posted 2 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews