Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve only just received it, so a review will come later. Very pleased with the delivery this morning, brilliant”

Helpful Report

Posted 3 years ago

“Delivered quicker than planned and professional delivery by Mo. Not opened yet but packaging looks in perfect condition.”

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Posted 3 years ago

“Fantastic Customer Service! Assisted with a difficult matter, with good communication and understanding manner. The product itself is brilliant and will last for many years.”

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Posted 3 years ago

“Simple and a great price”

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Posted 3 years ago

“We haven't yet opened it as it is an Easter gift for our grandchildren but we were really impressed by the speed of delivery. It arrived over two weeks earlier than expected. All very efficient.”

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Posted 3 years ago

“This is now my second purchase from Outdoor Toys as the quality of the goods were 5*. During my second order, I had a problem with my order - my fault, and after emailing, this was amended immediately. Customer service was excellent, fast delivery which you were informed with at all stages and quality of goods are long lasting, well worth the price. Would definitely recommend.”

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Posted 3 years ago

“Perfect service. Right product, right price and delivered quickly and efficiently”

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Posted 3 years ago

“The swing was easy to assemble and looks great, do recommend ground anchors too”

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Posted 3 years ago

“Faster than scheduled delivery. Seth was really nice and helpful. I haven't built the purchased swing yet, but the parcel and parts are in perfect condition.”

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Posted 3 years ago

“Friendly and efficient superb and fast delivery by Mo”

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Posted 3 years ago

“First class after sales service, excellent helpful staff, quick email reply”

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Posted 3 years ago

“Fast delivery, easy to put together, great quality, kids absolutely love it. Thank you so much outdoor toys! Will be shopping with you again in the future for sure.”

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Posted 3 years ago

“Arrived quickly and nice delivery man too. Not erected yet but all looks good quality ,my grandkids will love it.”

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Posted 3 years ago

“Not assembled the climbing frame yet but delivered 5 days earlier than quoted which was good. Kept up to date with date and time and very helpful delivery driver- Seth.”

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Posted 3 years ago

“Kids just love the button swings.”

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Posted 3 years ago

“Seth- friendly and helpful”

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Posted 3 years ago

“Excellent git product out straight away”

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Posted 3 years ago

“Great service, friendly delivery (Seth) and arrived at the exact time quoted!”

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Posted 3 years ago

“Good quality product. Easy assembly. Easy ordering and fast delivery by Seth who was quite helpful.”

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Posted 3 years ago

“Easy ordering, delivery with in expected time frame. Good quality product. The grandchildren will have a lot of fun when we erect it. Only one thing I’d change is, it would be good if a text message on the day of delivery was sent. The tracking number didn’t work, I know it’s difficult times but information on the delivery day would be good. I would use again and recommend this company to anyone.”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews