Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great trampoline, easy for 2 people to assemble. Grandchildren are loving having this in their garden. Good customer service and delivery service was excellent.”

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Posted 3 years ago

“Really good”

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Posted 3 years ago

“Purchased a trampoline and very satisfied. The delivery took a little longer than I expected but as I live in Scotland the courier used waited for a full load and Outdoor Toys were very helpful when I phoned to ask if there was a problem. Will definitely buy from them again”

Helpful Report

Posted 3 years ago

“Excellent robust slide. Recommended. Construction took longer than expected as drill holes were not marked hence 4 not 5 stars. Also whilst 'in stock' the delivery process took a month so order well in advance of required date. Being aware of these I will undoubtedly be ordering further from Outdoor Toys”

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Posted 3 years ago

“The trampoline so far has been great the kids love it. The design of the net enclosure being wider than thre actual trampoline is why I bought it so it didn't get ripped and so far so good. The rigs that go through the middle of the net can disconnect if pressure is put on them meaning the net direct tip if a little pressure is put on the net. The only reason I've not given 5 stars is the delivery. It was delivered about a week late (which was annoying because I'd ordered it to come for the beginning of the Easter holidays) and it was delivered about 4 hours later than the time given in the text on the day by the delivery driver. No compensation offered for this.”

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Posted 3 years ago

“Easy to order and arrived promptly. Well packaged goods. The product is good quality wood. You do need to measure to drill your holes ( I didn't read the small print!), But apart from that it was, as my husband described, a pleasure to out together! All in all very very happy.”

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Posted 3 years ago

“We were not happy with the delivery as I had to contact outdoor toys to track down my delivery. However when product came we were happy. with the standard of the product.”

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Posted 3 years ago

“Fantastic quality and a very good price too!!.. Easy to follow build instructions Would definitely recommend 👌”

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Posted 3 years ago

“I bought the rebo nest swing set and have it now set up in my garden and the kids love it.it is very sturdy,it looks amazing .would definitely recommend this company and I would buy from them again if I needed to.”

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Posted 3 years ago

“Really helpful email chats about trampoline spare parts which were identified and sent quickly! Great service, thanks!”

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Posted 3 years ago

“Our 10 month old loves this swing. We haven’t yet had any older visitors to try the swing in different modes.”

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Posted 3 years ago

“Good communications with zoe easy to order kept up to date with delivery details delivered on time easy to assemble would definitely use this company again.”

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Posted 3 years ago

“Great product kids love it and great customer service. Delivered within time frame stated. Would definitely purchase from this company again.”

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Posted 3 years ago

“Great product. (Slide) and delivery which would have been ‘rated excellent’ if it had been a bit quicker.”

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Posted 3 years ago

“Really pleased with my purchase. It’s well made and very stable. Good communication.”

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Posted 3 years ago

“Great quality. Hours of fun ahead.”

Outdoor Toys 5 star review on 22nd April 2021

Helpful Report

Posted 3 years ago

“Great climbing frame and swings. It arrived very quickly but without prior warning. Managed to construct without problems. Product looks very robust and well made. Waiting to see our Grandson's reaction when he sees it next week. Mant thanks xx”

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Posted 3 years ago

“Customer service is great I’ve used before but this time the product quality is really poor.”

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Posted 3 years ago

“Grandkids are delighted. Easy, although time consuming to erect, good instruction book. robust product, fast delivery, what's not to like.”

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Posted 3 years ago

“Great service, prompt delivery, came in just a few days, simple to construct, good quality and most important my grandchildren love it!”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews