Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grand children love it. We bought two seats, one for very young children and another for juniors. It’s so easy to change them.”

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Posted 4 years ago

“Kids love their new swing and slide set. Would definitely recommend to others as the quality is great and the price was very reasonable”

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Posted 4 years ago

“Strong and well designed, this swing, slide and tower set is really popular with our grandson.”

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Posted 4 years ago

“Lovely when put together but definitely not the easiest to construct had to buy different screws as the ones supplied weren’t long enough to get the washers on, saying that the children love it”

Outdoor Toys 4 star review on 22nd August 2020

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Posted 4 years ago

“Granddaughter loves it and very good quality”

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Posted 4 years ago

“Good quality. Good price. Arrived quickly. Only reason gave 4 star is we had to hammer the legs in as they wouldn't push in. Very tight fit but luckily the wood didn't split.Grandchildren love them.”

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Posted 4 years ago

“Excellent swing. Delivery service did not notify me when the swing was being delivered, left on the front lawn!!!”

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Posted 4 years ago

“Brilliant swing- our 1 year old loves it. Easy to put together and delivered promptly.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Really happy with our recent Rebo climbing frame/swing set purchase. Great quality, easy to assemble and arrive in just a few days! Brilliant!”

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Posted 4 years ago

“Quick delivery and daughter loves it. Took around 1.5-2 hours to put together instructions quite basic but was able to watch a YouTube video which helped alot. Perfect for smaller gardens as doesn’t take up to much room. Will be ordering again from outdoor toys. Thank you.”

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Posted 4 years ago

“Nikki help me through whole process emailed and kept in touch until I was more than happy with her customer service she gave very polite and had empathy for my situation which is why I have gave you 5 star rating. I would recommend this company and if your lucky entropy get Nikki I’m sure you will be impressed as well”

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Posted 4 years ago

“Amazing Delivey and service 5***”

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Posted 4 years ago

“Absolutely top service fixed my issue I had 100% no quibble”

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Posted 4 years ago

“Brilliant service and the swing set arrived within days... happy kids 👌”

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Posted 4 years ago

“Brilliant service and the swing set arrived within days...quality product would recommend to anyone 👌”

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Posted 4 years ago

“Great value, good quality, brilliant service. Highly recommended seller. Very professional. Thank you”

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Posted 4 years ago

“Very good service and swing and climbing wall very good. quality”

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Posted 4 years ago

“Excellent product, excellent service from start to finish. Thank you so much”

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Posted 4 years ago

“The ordering process was smooth, the goods were dispatched the day after ordering, and were delivered within 5 working days, as promised. However, we were not given any advice as to which day to expect the delivery, which is poor. The goods were appropriately packaged and in good condition, though two pieces of timber were damp and apparently swollen, needing sanding down to fit. There were separate assembly instructions for each part (swing frame, platform & slide attachment, glider, etc.), but no overarching advice on the order in which to do things, nor little details like 'if you have the steering wheel add-on, affix this before fitting the bar for attaching the platform to the swing frame', which would have been useful! The instructions were not always easy to follow - there's room for improvement - but nothing that really threw us. £200 charge for professional assembly seemed a lot, but I wouldn't recommend self-assembly unless you have a good selection of tools available (power sander, drill, screwdriver, socket set, etc), and the strength and experience to use them. Not a job for a beginner! That said, the end result is brilliant - sturdy, smart and great fun for the grandkids. We didn't need to contact the company for any post-sales help, so I can't comment on their customer service.”

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Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews