Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very sturdy swing & climbing frame, bit of a pain to put together as no holes are pre-drilled so that’s 60 holes just for the climbing frame alone you have to drill & countersink! You’ve been warned! Having said that I’d still buy it as it’s a solid kit - although you’ll have to get your own ground anchors as none were in the box”

Outdoor Toys 5 star review on 8th September 2021

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Posted 3 years ago

“Nice quality ,sturdy, with the option to add extras on later. Very happy and my granddaughter loves it”

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Posted 3 years ago

“I ordered a 2 swing play area which my girls love! The delivery was quick and I was provided with a time slot which is a huge help. On building the play area I noticed we was missing a swing. I contacted outdoor toys and one was with us a few days later. Customer service was great! The only downfall I have is the wait times when trying to contact outdoor toys. I rang a few days before delivery, to see when my item would be coming. I was in a queue for 30 minutes, got to number 2 and was cut off. The wait times on the phones is on the only reason I haven’t provided 5 stars. Thankyou”

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Posted 3 years ago

“Very sturdy and not too difficult to put together. Looks great in the garden. Swing seat is also a good size and monkey balls a good height off the ground.”

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Posted 3 years ago

“Fantastic quality easy assembly speedy delivery driver was very helpful with delivery would recommend to everyone ps my two granddaughters are delighted and are never off it thank you so much”

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Posted 3 years ago

“Absolutely fantastic! Order placed, quick delivery!”

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Posted 3 years ago

“Very good detailed instructions, Granddaughter absolutely loves it, highly recommended. Good delivery service.”

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Posted 3 years ago

“good service NO complaints”

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Posted 3 years ago

“Delivered on time very sturdy chute my grandson loves it”

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Posted 3 years ago

“Excellent product. Good strong nest swing. Arrived earlier than expected was easy to erect took approx 30 mins. We have four grandchildren ages 3 to 7 and they all love it. Especially our 7 year old grandson who is autistic. Will definitely recommend this company and product . First class service and good communication. Thank you”

Outdoor Toys 5 star review on 7th September 2021

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Posted 3 years ago

“Excellent product delayed with correct sub part arriving”

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Posted 3 years ago

“Excellent company to do business with. From ordering to delivery they are faultless. Great communication regarding my purchase and on delivery schedule. Delivery driver excellent too!”

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Posted 3 years ago

“Fantastic from start to finish. Delivery was excellent and the driver went above and beyond to get the pallet into the back garden. The frame is very sturdy and well made, instructions easy to follow, but loads of bolts and screws so if you are not confident with DIY get someone to help. Subsequently ordered a couple of different swings (that fit the same fixings) as my kids are 6 & 11yrs so have different games they want to play. All in all I am really happy I chose Outdoor toys, trust me I looked for months before buying one.”

Outdoor Toys 5 star review on 6th September 2021

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Posted 3 years ago

“My product arrived a lot sooner than was expected giving a little boy plenty of enjoyment at the end of his summer holidays. First Class Service!”

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Posted 3 years ago

“Good quality products at a good price with fast delivery.”

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Posted 3 years ago

“Quick despatch, item as described.”

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Posted 3 years ago

“My son is 4 and he loves it, easy to put together easy to charge and drives very well.”

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Posted 3 years ago

“Well made, easy to erect, posted promptly and arrived on time and my granddaughter loves it”

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Posted 3 years ago

“Pleased with the quality, but took alot longer to build than stated.”

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Posted 3 years ago

“Bought a swing about a month ago. Faster than expected delivery and really easy to assemble!”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews