Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superfast”

Helpful Report

Posted 3 years ago

“Excellent service. I ordered the nest swing in the afternoon and it was delivered to the school the following morning. Couldn't believe how quick it came. Thank you”

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Posted 3 years ago

“Very happy with the service, my order came the next day”

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Posted 3 years ago

“Fantastic service, would order again!”

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Posted 3 years ago

“Really good delivery Ordered on Tuesday and was delivered Thursday! Not opened yet as a Christmas present but it doesn’t have a picture of what is it on the box too which was good as my son was home”

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Posted 3 years ago

“Very good and easy to work around”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Thank you for my order The car arrived in good time and was delivered ok only concern i have got is i have assembled the car and found that the rear axle does not have enough washers to pack out the wheels the rear axle shaft looks slightly longer than front so when assembled the wheels on back are loose even tho the wheel nuts are tightened up this can be sorted by packing thicker washers on back or more spare washers if possible can you send out extra washers for rear axle i can fix this my self but if other cars are like this you need to sort this problem out. thank you hoping my granson will love his new chrismas present”

Helpful Report

Posted 3 years ago

Good Morning Robert, Thank you for your review. We are very glad to hear that you are overall happy with the delivery service. However, we are sorry to hear of the issue you are experiencing. I have sent you an email directly, to discuss this further. In the meantime, I hope you will accept my apologies for the upset this matter has caused. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Having bought a ride in car a few months ago . I had no hesitation in buying two more. My grandchildren love riding them. The delivery is excellent within three days of ordering. Just sad that I can’t fit in them as well!”

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Posted 3 years ago

“Very good customer service and communication. Ordered late Friday arrived Tuesday. Got a text with a 2 hour window for delivery. Excellent price. Looking forward to my grandsons face Christmas Day. Warranty starts Christmas Day too so perfect. Would happily buy from again and probably will.”

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Posted 3 years ago

“Easy to order via their web site and order dispatched very quickly. Definitely recommended”

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Posted 3 years ago

“Great product and customer service staff were really helpful, I needed a fast delivery on an item due back in stock soon for my sons birthday, received the goods the day after it arrived back in stock, very happy little boy here 👍”

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Posted 3 years ago

“I bought the double swing set with a climbing wall and it is perfect!!!! Fairly quick delivery, and easily to assemble, the kids love it!!!.”

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Posted 3 years ago

“Good and helpful service”

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Posted 3 years ago

“Excellent very informative website. Climbing frame delivered, within the period given, by very helpful driver who got it up our sloping driveway and into the shelter of the garage. Purchased for our two grandchildren who will hopefully be moving house in the next six weeks, so it will not be put together for a while yet.”

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Posted 3 years ago

“Very pleased with my order also del. Was very good.”

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Posted 3 years ago

“After me making a mistake with my order on line the refund has been dealt with in a very good manner which shows good customer service thank you 😊”

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Posted 3 years ago

“Website easy to navigate. Good communication once order was submitted. Timely delivery even in these difficult and busy times. Service spot on.”

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Posted 3 years ago

“Very pleased with the swing. And fast delivery too!”

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Posted 3 years ago

“Fantastic toy great service and after care. Would really recommend outdoor toys”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews