Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

Write Your review

Tell us how Outdoor Toys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery all in good tack when arrived on delivery I build this on my own took 4hr legs are very hard to attached in the supports this took 3hr alone rest was a breeze I've concreat the ancors into the grass I also added a hole in the steak and a bolt and nut to them all to give extra grip in the postcreat lad over the moon with it had screws missing out of ground ancors but customer service send in post within 2 days so fantastic customer service from me nothing to much to ask .”

Outdoor Toys 5 star review on 4th May 2021

Helpful Report

Posted 3 years ago

“Order got mislaid in transit, I was unaware of this until outdoors toys phoned to apologise for delay in delivery, I assumed the bank holiday contributed to delay, item arrived a few days later than expected but as promised by outdoor toys, couldn’t ask for better service. Swing itself strong and sturdy,good value for money.”

Helpful Report

Posted 3 years ago

“Delivered on time Amazing quality Easy to purchase Easy to assemble”

Helpful Report

Posted 3 years ago

“Easy to navigate the website and complete the order”

Helpful Report

Posted 3 years ago

“Great sturdy swing and slide”

Helpful Report

Posted 3 years ago

“The wooden pieces of the table look like good quality, but for the price, the holes could have been predrilled. Collapsible inserts for sand and water are great.”

Helpful Report

Posted 3 years ago

“We ordered the Renegade BB12 electric bike for our boy on Sunday evening, plenty of correspondence and confirmation. Bike arrived Tuesday morning. Great condition great product, all together a great service.”

Helpful Report

Posted 3 years ago

“Very good and efficient”

Helpful Report

Posted 3 years ago

“Very pleased with the product, great quality, solid and robust. Had a few small issues, one faulty part which was quickly replaced and I’d advise having a sander ready for the posts (impossible to fit without taking a mm or so off) hence 4 stars.”

Helpful Report

Posted 3 years ago

“Amazing my little girl loves it - does not take an hour to put up though and no screw holes! Was worth it though, definitely recommended.”

Helpful Report

Posted 3 years ago

“Was very easy to order and pay not received item yet and its s gift for grandchildren once its setup and in use i will send pictures”

Helpful Report

Posted 3 years ago

“Fantastic double swing set, my daughter hasn’t been off it since it arrived. Would defiantly recommend. I also purchased swing anchors and I would say these are a must to keep frame from lifting.”

Helpful Report

Posted 3 years ago

“We bought our Grandson the mud kitchen for his second birthday. What a fabulous product! It's incredibly sturdy and he's had hours of fun playing in it. Quite an expensive purchase, but it will last for some time to come. I would highly recommend this product and the company”

Helpful Report

Posted 3 years ago

“Ordered the slide with 2 swings for our 2yr old grandson & his little brother due to be born soon. He loves it . The delivery service was very quick too,great value for money definitely recommend .”

Helpful Report

Posted 3 years ago

“Takes a bit of time and thought to put it together. Wood was also nicely cut but you need to measure and label the pieces, then mark and drill the holes as you assemble. Second pair of hands useful, particularly at first to ensure you get it square. Instructions are pretty good though. Allow 1-2 hours. Solid and looks great once it's done!”

Helpful Report

Posted 3 years ago

“Incredibly fast delivery - very impressive”

Helpful Report

Posted 3 years ago

“I ordered a swing for our toddler granddaughter and it arrived really quickly. She absolutely loves it, will definitely use you again.”

Helpful Report

Posted 3 years ago

“Rebo swing. Great product, good communication, and speedy delivery.”

Helpful Report

Posted 3 years ago

“Great toddler swing seat,strong plastic,granddaughter loves it,highly recommende”

Helpful Report

Posted 3 years ago

“We are very pleased with our purchase. However, as the slide is being used by a toddler, we are putting extra bars across the gap above the platform to stop her falling through.”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews