Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time. Excellent service. As it is a Christmas present the box has not been opened. Very happy with service and on that alone I have given 5 stars as still waiting after 4 months, for another company to get back to me regarding stock of exactly the same car! Thank you.”

Helpful Report

Posted 4 years ago

“fast delivery and excellent quality slide”

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Posted 4 years ago

“Swing delivered within a few days of ordering, relatively easy to assemble and install, robust and looks good. Our grand-daughter loves it!”

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Posted 4 years ago

“Am super happy with the climbing frame and swings for my grand daughters. Quality and service second to none ! Will definitely be buying again !”

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Posted 4 years ago

“The kids love the swing set. They would be out on it come rain or shine if it was down to them. It’s worth every penny and I’m very pleased with it. It comes with some of the holes predrilled but you will need to drill the rest. Overall I’m very pleased with it and would definitely recommend. It’s 👍👍 from my kids too.”

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Posted 4 years ago

“We bought this swing and slide combo for our grandsons first birthday. It speedily arrived well packaged and was very easy to assemble. It is not only a sturdy well built swing ( which was the main thing we considered) but it is also a lovely addition to our daughter and son in-laws garden. Wouldn’t hesitate to recommend buying from this company.”

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Posted 4 years ago

“Very pleased with our swing set. It's better than I thought it would be. Very solid.”

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Posted 4 years ago

“Great quality product! Kids absolutely love it!”

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Posted 4 years ago

“Brilliant! Easy to set up and quick delivery”

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Posted 4 years ago

“I purchased a wooden 3 swing and slide set and could not be happier. The product itself is great and was delivered very quickly. The slide was broken on delivery but the customer service was fantastic and issued me another one quickly (picture is before the new slide was delivered). I put it together with a friend of mine in about 3 hours which i view as pretty good. My little lad loves this (19 months old) and I look forward to many years of play with this.”

Outdoor Toys 5 star review on 22nd August 2020

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Posted 4 years ago

“Staff was really helpful with ensuring I had ordered the right part for my daughters ride on car.”

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Posted 4 years ago

“Excellent quality. Lonely swing set. Delivery was expensive to the Isle of Lewis.”

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Posted 4 years ago

“Purchased basket and single swing set,excellent value and quality. The option to add other pieces to it is great. Very happy kiddies.”

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Posted 4 years ago

“Arrived quickly car is every thing we wanted for our 12 month great grandson***** many thanks”

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Posted 4 years ago

“Excellent service, kept up to date with delivery! Kids absolutely love new climbing frame”

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Posted 4 years ago

“We recently ordered a slide and a picnic table water and sand pit. The delivery arrived promptly. The plastic slide part of the slide was damaged on arrival. After some correspondence with out door toys, they very kindly sent out a replacement slide, no quibbles. Very satisfied with the service received and the quality looks amazing!! Daddy Bears going to have a busy day tomorrow building it all up! Highly recommend 😊”

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Posted 4 years ago

“I had a few problems a part was missing and a week later the material split on the fabric swing but the customer service was great and got the stuff out to me as quick as possible. Thank you.”

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Posted 4 years ago

“Good service Good delivery times Great products at competitive prices Will use again”

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Posted 4 years ago

“We love the products, but was a little disappointed the slide came without predrilled holes but very grateful the swings did. We also found the baby swing very basic and a little in the cheap side could do with upgrading for the money.”

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Posted 4 years ago

“Aaaaaaaaaaaaaaaa”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews