Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was late but this wasn’t Outdoor Toys fault just down to current COVID situation. Contacted them and they dealt with the issue brilliantly. Good company.”

Helpful Report

Posted 3 years ago

“It came in sections and the wood was really rough. We had to stain and varnish it but it’s up and looks great.”

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Posted 3 years ago

“Brilliant my son loves it easy to build the perfect present”

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Posted 3 years ago

“Excellent service and product”

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Posted 3 years ago

“I bought the trampoline as a present for my granddaughter. I have not seen it in person, but I have been sent film of her using it. She obviously loves it. My son tells me it arrived very promptly and he was able to assemble it himself, so we are very pleased with the service and the product.”

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Posted 3 years ago

“Bought for my young grandson who loves going to the park. Easy to put up, no problems encountered. I'm sure he will have years of fun.”

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Posted 3 years ago

“Was great experience the slide is good quality and the costumer service is great!!!”

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Posted 3 years ago

“Absolutely excellent service! Customer service is perfect! Product is perfect! I would definitely purchase items from you again. I highly recommend outdoor toys.”

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Posted 3 years ago

“Ordered the lookout tower with slide, den kit and sand pit add on. Delivery was within the estimated timescales and items well packaged, no damage to the boxes etc. The build time suggested 3 hours, although it took us quite a long time just to get to grips with the instructions and labelling all the wood as some were very similar sizes. It actually took 2 of us the equivalent of 2 full days in total to build (we had to keep stopping to wrangle the toddler over what was actually 2 weeks!) and we decided not to add the den pack after putting the sand pit part in as we thought it would be a bit claustrophobic for the little one. It's a shame the wood doesn't come labelled and predrilled as that took a significant amount of time. We also must have gone a bit wonky somewhere as when we put the sandpit part in we had to sand down the lid as it wouldn't fit. It would also be good if the sandpit lid had some sort of handle to the side to make getting the lid on and off a bit easier. The wood was great quality, some stuck together a little due to sap but nothing too knotted which was great considering the amount holed and screws it needed. Our little one loves his tower and slide though and now watches birds through his binocular accessory and pretends he is driving with the steering wheel.”

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Posted 3 years ago

“Excellent prompt service.”

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Posted 3 years ago

“It's really hard to assemble, takes about 4 5 hours with all this drilling and screwing. But one its done its looks fabulous.”

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Posted 3 years ago

“Arrived in time. Assembly was easy with two people took Me all day but very pleased. Instructions are easy to follow. Very pleased overall.”

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Posted 3 years ago

“Very easy transaction”

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Posted 3 years ago

“Bought this for our daughter for her 5th birthday. The quality of all of it is fantastic for the price paid. Plenty of notification on when the product would be delivered and given a time slot. We would definitely buy from this company again ☺️ Our daughter loves it!!”

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Posted 3 years ago

“Fantastic swing . Sturdy and good quality. A hit with our grandchildren. Fits perfect even in our small garden. Great communication and quick delivery. Easy to construct took less then 40 mins . Would recommend highly.”

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Posted 3 years ago

“Very happy with the service, the information about delivery and actual delivery was very good and my niece and nephew love their new swing.”

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Posted 3 years ago

“Great customer service, very polite and helpful 👍”

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Posted 3 years ago

“Fantastic after sales service. Needed a small part and staff were excellent in dealing with delivery issues on this part. T/Y”

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Posted 3 years ago

“My son absolutely loves this, really nice easy to drive. Comfortable seating. I love it”

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Posted 3 years ago

“Arrived quickly. Took 2 days for me to build alone. Drilling took time. Kids love it.”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews