Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Good quality items.”

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Posted 3 years ago

“Excellent service, very quick delivery and great product. My daughter loves her swing.”

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Posted 3 years ago

“Mo our delivery driver was very friendly and helpful.”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Great delivery from Seth, thanks for your help.”

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Posted 3 years ago

“Swing set arrived as expected and appears to be all here but communication with delivery was poor. Received an email that it was dispatched, the tracking link went through to a blank page with no details. By chance we were at home a few days later to take collection. No text, no email regarding a delivery day. The product itself does look excellent though.”

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Posted 3 years ago

“Super quick helpful service”

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Posted 3 years ago

“Not opened or assembled yet but great delivery from Seth Thanks”

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Posted 3 years ago

“Cheers Seth, I have not started building it yet. Delivery went smooth and Seth seems like a top bloke.”

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Posted 3 years ago

“Not put together yet but Mo the delivery driver did a cracking job.”

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Posted 3 years ago

“The delivery guy Seth was great I wasn’t in at the time I spoke to him through ring doorbell and he wait for me to finish the school run and helped me take all the delivery in to the side entry really friendly.”

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Posted 3 years ago

“Great service online. Delivery well before date given and updated on a time of arrival”

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Posted 3 years ago

“Not opened or assembled yet but Seth was a good delivery guy and helpful. Thanks”

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Posted 3 years ago

“Haven't put it up yet, but just wanted to but up Seth, the delivery guy. He carried all of it by himself up thr long path to the house. With, a smile!”

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Posted 3 years ago

“Very good product. Easy to install and very robust. Great value for money, highly recommend for any garden for kids if any age”

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Posted 3 years ago

“There is no guide to put it together”

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Posted 3 years ago

“Excellent item. Fantastic quality and delivered earlier that expected.”

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Posted 3 years ago

“Product is great but the delivery was frustrating. I got no emails to say when it might be delivered, I wasn't able to track it myself and when it did arrive the box and wood was sodden, not just wet from a bit of rain, literally soaked as if it had been stored outside in the rain. Very disappointed in this part of the service. It would be better to get more detailed delivery info to ensure people are in. Luckily I have good neighbours who were in to receive the parcel for me. The product itself is great though.”

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Posted 3 years ago

“Following communication with customer service my request has been reconsidered and they have sent me replacement parts to fix the problems. Parts were delivered by special delivery 🚚 and I am truly grateful for the gesture. The car is fixed.”

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Posted 3 years ago

“Ordered a swing with the pink accessories, ordered on a Friday and it arrived on the following Wednesday. Tracking was available. The quality of the wood is brilliant, no big slits or cracks and smooth. It went together super easy took about an hour on my own. You will need to drill some pilot holes for the cross bars and the swing brackets. Just so that you can screw in the bolts easier. It’s very sturdy and I also got the anchor bars to put in the grass. It’s an absolute great quality item and I’d highly recommend it to anyone. My 5 year old loved it.”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews