Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a swing for my grand-daughter just before Christmas and have to say that I was over the moon with the service I received. The delivery chap could not have been more helpful. Just one question, do you ever represent your company at Garden centres? That's where I went first but had no luck. I just ondered whether it might be a good tie up. Thanks”

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Posted 2 years ago

“Lovely product. My daughter is going to love using them.”

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Posted 2 years ago

“Brilliant!!”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

“Brilliant climbing frame, great customer service and excellent installation”

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Posted 2 years ago

“My 2 year old boy loves the slide and swing that the family bought for his birthday his eyes lit up when he saw the very helpful and courteous driver my husband and father in law soon had it assembled the next day .It appears well made and durable and hope he has many happy years playing on it”

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Posted 2 years ago

“Prompt delivery, kept up to date with delivery times and info. Good quality play equipment!”

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Posted 2 years ago

“Excellent service of an excellent product. My granddaughter will have endless fun on her swing and slide”

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Posted 2 years ago

“Our outdoor punching bag was a hit (no pun intended) with the kids and great quality and value. Delivery was made by an Outdoor Toys company van and item was in clear bag, so had to be whisked away out out sight before the kids saw it! (As it was a Xmas pressie).”

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Posted 2 years ago

“Great single swing unit ordered, very good quality and easily put together. Delivered swiftly with a very friendly driver, Martyn.”

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Posted 2 years ago

“Great service from start to finish. The text message updates on the delivery were really helpful The message suggesting to keep children inside to not spoil the surprise before Christmas was lovely.”

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Posted 2 years ago

“Great, swift service…..”

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Posted 2 years ago

“The biggest smile at Christmas was my young Nephew's when he received his new Merc!”

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Posted 2 years ago

“The service was excellent- we booked Christmas jnstallation and Gavin duly arrived on 20 December to put everything up. He was happy to work with us on construction and positioning (not to mention hiding it from the children until the big day!). The set looks and feels great and the children are getting a lot of use from it already, despite the cold weather. Many thanks to all at Outdoor Toys, who kept us updated all the way through and were without exception friendly and approachable.”

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Posted 2 years ago

“Great”

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Posted 2 years ago

“Excellent service, prompt deliver, beautiful quality.”

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Posted 2 years ago

“I did like my order and the fact that it arrived on time even though I order it late. I would definitely recommend outdoor toys”

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Posted 2 years ago

“I ordered a royal swan 12” bike for my daughter for Christmas & thought it wasn’t going to arrive on time, it did though and to say I’m in love with it is an understatement! It’s absolutely beautiful & was so easy to build, thanks again outdoor toys, I’m looking forward to ordering from you in the future x”

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Posted 2 years ago

“Very helpful service”

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Posted 2 years ago

“Ordered two cars for my twin grandchildren boy and girl. I was told early on that there was a problem and delivery was expected to Outdoor Toys Wednesday 22nd December, a bit close for my liking, however, I was given regular updates throughout and received both cars on Thursday 23rd December. The updates I received gave me confidence that I was going to receive them in time.”

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Posted 2 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews