Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great size and very sturdy , really pleased with it”

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Posted 3 years ago

“Bought for my Grandchildren they absolutely love it, good value”

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Posted 3 years ago

“Excellent choice and prices. Delivered much quicker than estimated too.”

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Posted 3 years ago

“Haven’t assembled it yet but great service so far”

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Posted 3 years ago

“The climbing frame very well made and it looks wonderful. Grandson loves it .”

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Posted 3 years ago

“Absolutely fantastic service, super fast delivery. Can’t comment on my purchase as it’s been put away ready for my sons birthday. Thank you”

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Posted 3 years ago

“Delivery was on time and overall quality was very good. Some of the dimensions of the wooden supports were different to those in the instructions so that caused a bit of confusion until we figured a way round it, not a big problem. 4 year old loves the climbing frame and uses the area underneath it as a den.”

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Posted 3 years ago

“Dan the delivery driver was most helpful getting swing into my house. Haven't erected swing as yet. Taking this to my daughter next week.”

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Posted 3 years ago

“Very fast delivery and helpful driver. The swing looks good quality. Have put it together just waiting for our Granddaughter to use it”

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Posted 3 years ago

“Good website. Delivery came sooner than expected. Quality of product is excellent. Purchased double wooden swing as a first birthday present for grandson.”

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Posted 3 years ago

“Great product with excellent quick delivery”

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Posted 3 years ago

“Happy with products and super fast delivery.”

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Posted 3 years ago

“Loved the product. Loved the delivery - which was quick, easy and completely hassle free. The assembly instructions were good - but can be much better. The screws and nuts were all in one bag making it a job by itself to sort out before starting the project. The two screws that are supplied with the slide is too long and because it comes with a closed nut, there is a 1 cm gap between the bolt and the wood, therefore the slide is loose. I had other screws so had to change it. There is no mention of how high the platform is to be, so the user must figure out that the height of the slide is to your liking - I guessed the height, now the slide is a little too steep. Wish I had kept it lower so my kid could have a more gentle slide rather than a fast one! The swing seat is nice, but better locking mechanism is needed to keep the chair from sliding back or forward - there is a plastic cap on the underside of the seat - but it keep slipping on the rope. The ladder to the platform of the slide needs to be inclined and not vertical as small kids are certainly not able to climb it. The inclination should be adjustable so we can change the difficulty for the child to climb up. I have not fixed the steps because I now need to buy some timber and make the steps inclined or make actual steps. All this being said, I would certainly buy from them again purely cause of the easy of purchase, delivery and over all quality. Well done on your wonderful product. I will certainly look to buy more toys in the new future.”

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Posted 3 years ago

“Super quick delivery, really friendly and helpful delivery driver Matt! Not built up our climbing frame yet but love the design, the fact you can add to it and all the different parts to it - so we look forward to having it sorted.”

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Posted 3 years ago

“Swift delivery. Good communication on timings from driver”

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Posted 3 years ago

“Very happy with my purchase of sit on child's car.No problem whatsoever with the orderering completely straight forward well done Outdoor Toys”

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Posted 3 years ago

“this is great, you can change the fittings for other things, not too tricky to build and our grandkids absolutely love it.”

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Posted 3 years ago

“Faultless service on every level - quality of product, communication, delivery. Highly recommended.”

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Posted 3 years ago

“Great communication from moment of purchase to delivery. 3rd purchase and consistent every time. Delivery when stated. Not opening yet but know support will be there if required when we do”

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Posted 3 years ago

“Great service. Prompt delivery.”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews