Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 3 years ago

“Got a.climbing frame for.my son delivery took about 4/5 weeks from ordering. Once deliverd it took me about 5 hours across 2 days to build it myself the parts were bundled I to sections with screws and instructions already sorted out for.me also I love that the srill bits and screwdriver head was also included in the packs Instructions were so easy to follow was just like building a big flatpack I would recommend these sets to anyone with kids brilliant quality”

Outdoor Toys 5 star review on 19th June 2021

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Posted 3 years ago

“We bought the double swing - with a normal swing and a baby seat - we also bought another spare swing seat, a toddler bucket seat and the trapeze bar to add variety and to cater for the different ages of our grandchildren. The main swing items came in separate deliveries but the delivery chaps were fantastic and it all came before the advised date. We (granny and grandpa) put the swing together - the instructions were clear enough, just remember to pre-drill holes. It was simple to do and took less than 2 hours and we were not in a hurry. The grandchildren have not seen it yet - but we are happy with it!”

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Posted 3 years ago

“Just a quick review of the delivery, not had chance to check the order in the rain, but delivery driver Alex brought all of the parcels/packages into my back garden and was very polite. The tracking info was brilliant too. Will leave a review of climbing frame once we have it put together :)”

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Posted 3 years ago

“Product looks great and easy to buy online”

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Posted 3 years ago

“Just had the slide delivered. Excellent service with Ian the delivery driver arriving as planned and was very helpful.Thank you”

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Posted 3 years ago

“We have just received our slide and swing, we are delighted with the quality. Iain cox our delivery driver was great, I received 10 minutes before he arrived. He was friendly and helpful. Nice chap Debbie”

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Posted 3 years ago

“Fantastic service! Ordered a mud kitchen which arrived the next day; the sink was cracked but a phone call ensured a swift replacement. Would definitely use again.”

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Posted 3 years ago

“Where do I start, the ordering was painless (once we had decided what we wanted), our enquiry with regards to shipping to Shetland Isles was dealt with efficiently, within two days of ordering we were advised that our order had been dispatched - we received the large beam within 5 days after ordering and the rest came 4 days later-remember this was being shipped to Shetland. We had ordered the Saint Elias climbing/swing adventure equipment (we were fortunate to get it in the sale saving approx £150), all parts were received and all were undamaged, it took my son and his Dad the best part of a day to set up but it is well worth it, we have 3 little grandaughters who so love having their own playpark. Well worth the money, thank you for such a prompt and efficient service and excellent equipment.”

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Posted 3 years ago

“It takes a little longer to put up than the 4 hours suggested in the instructions, and it's definitely a 2 man job, but the result is very solid & the twins absolutely love it.”

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Posted 3 years ago

“Ordered a ride on Range Rover at around mid day standard delivery could not believe it the car arrived 10am next day great service put the car together all working and my grandson loves it. Would buy from outdoor toys again thank you Ray”

Outdoor Toys 5 star review on 30th May 2021

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Posted 3 years ago

“Wonderful children's slide and climbing frame. Perfect for children 4+ to enjoy the garden.”

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Posted 3 years ago

“Jamie called me to let me know my delivery arrived as I wasn't in at the time. He very kindly left my delivery in a secure place at the back of my house, this was not too much trouble for him. I found him to be very friendly and efficient.”

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Posted 3 years ago

“Slight problem with a damaged part which was rectified so quickly. Now that my little girls swing/slide set is up it’s the best birthday present ever! Would definitely recommend!”

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Posted 3 years ago

“We are very happy with the purchase, it’s great for our little garden and we couldn’t choose a better design! Easy to assemble.”

Outdoor Toys 5 star review on 21st May 2021

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Posted 3 years ago

“Glad to have online support .it really helped me Thank you j”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very happy with my mud kitchen. Good quality i added a few personal touches and im so pleased how it turned out.”

Outdoor Toys 5 star review on 17th May 2021

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Posted 3 years ago

Good Morning Jessica, Thank you so much for the lovely review. We absolutely love the touches you have added to the Kitchen and we hope your little one will have hours of fun playing with this! Best Wishes, OutdoorToys Team

Posted 3 years ago

“Easy website good clear product description”

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Posted 3 years ago

“Excellent service, arrived on time”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews