Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spot on”

Helpful Report

Posted 3 years ago

“Excellent fast service. Bought double frame with large boat swing and baby seat swing for my daughters birthday. Everyone in the family is having fun using it.”

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Posted 3 years ago

“Iv not yet assembled my swing set but just wanted to show appreciation to the delivery guy Dan...carried my swings to my designated area and was such a lovely chap....also communication throughout was fantastic. Thank you guys”

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Posted 3 years ago

“Amazing digger. Easy to put together, good price. Good battery. My little boy loves it!”

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Posted 3 years ago

“Rebo Wooden Climbing Frame with Vertical Rock Wall, Swing Set and Slide - Great quality, clear communication. Quick delivery within 10 days. Quality of the product is excellent and strong enough to take weight of both adult and children. Lack of pre-drilled holes is actually a bonus which means you can change the build to fit you own design. Anchor kit is also a must to secure the frame and raise slightly above ground level to prevent posts becoming rotten from ground moisture and allows space for play bark to be spread around base. Really happy 😁”

Outdoor Toys 5 star review on 10th April 2021

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Posted 3 years ago

“Excellent product, delivered on time and serves the purpose perfectly. Thoroughly recommend this company.”

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Posted 3 years ago

“Excellent value”

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Posted 3 years ago

“Excellent service from start to finish. Made order online and was expecting delivery in 3-4 weeks, but it came in less than a week. As it was a large climbing frame set paid the extra for it to be installed which was also great. Damian the fitter did a great job, was great with the kids and couldn't have asked for a better job.”

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Posted 3 years ago

“Easy to order. Arrived in good time. New legs easy to put on (longer than originals we bought)”

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Posted 3 years ago

“I purchased the set of swing and slide but I didn’t get my any notifications on time like any messages or an email. .”

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Posted 3 years ago

“Purchased the wooden single swing with pink baby seat for my granddaughters birthday in January. Now erected, and she loves it, good quality wood, looks very expensive in the garden. Just purchased the standard seat, ready for when she needs it.”

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Posted 3 years ago

“Excellent equipment - easy to follow instructions - highly recommended”

Outdoor Toys 5 star review on 3rd April 2021

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Posted 3 years ago

“I read some poor reviews last year so didn't order anything BUT revisited the site this year and decided to place an order as outdoor toys were showing the best prices. Within a week of placing my order my nest swing arrived and its perfect. Thank you - I have a very happy 8 year old who won't come off of it”

Outdoor Toys 5 star review on 29th March 2021

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Posted 3 years ago

“Fantastic great quality products and very quick delivery. Highly recommend!”

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Posted 3 years ago

“Delivery was really fast. Ordered it on a Saturday and it came Friday. Got told it was a PM slot so I didn’t need to wait in all day. My husband built it he didn’t say it was easy but he didn’t say it was hard. It was more the weight of it as it’s proper solid logs. It is very sturdy and the overall finish looks great like you can see why you’ve paid the money when you see the finished product. I got the baby seat with the swing just wish for almost £200 it came with a second seat to transition from baby/toddler to slightly older as it says up to 5 years. No 5 year old is fitting in the baby chair. But as a first time customer already passed on the website address to a few people”

Helpful Report

Posted 3 years ago

“Swing slide climbing wall configuration ideal for our two small grandchildren. Good strong construction took two of us 4 hours to build, would highly recommend.”

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Posted 3 years ago

“Great comms when contacted for order update. Was told item still on track to be delivered on 26 March from ordering 8 March. Item unexpectedly arrived on 22 March. Nice surprise but makes me wonder if it was ready to go sooner and my contacting the company prompted an earlier dispatch. But of a coincidence, but I'm not complaining. Excellent CS when contacted. Product looks pretty solid (due for an Easter construction) and all parts seem to be present. Even came with 2 drill bits which was a very welcomed touch. More companies could learn much from Outdoors Toys.”

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Posted 3 years ago

“Great service from ordering to delivery - would recommend 👍”

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Posted 3 years ago

“Rebo Wooden Swing Set plus Deck & Slide - Halley Green Good quality materials, easy to build. We treated the wood ourselves. However, the handrails at the top of the deck / slide need to be higher for safety reasons. Vertical ladder of deck is obstructed by corner pole of swing set and is a challenge to use anyway. A ladder which slopes is necessary. Room for improvement.”

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Posted 3 years ago

“My son is very happy with the 'jump'. I was looking for more substantial padding over the springs and a better fit and perhaps with the safety net being on the jump side of the springs so that they are completely secure and safe, in other words my child's feet could still slip under the pads and get caught in the springs. Instructions are ok but could be clearer. I built it up a little at a time over several days. However I am happy with the purchase, the overall quality, the jump mat is of good quality, net and support structures are all good. I think it will be a win for the summer. Thank you”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews