Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality company to deal with”

Helpful Report

Posted 3 years ago

“Lovely quality toys”

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Posted 3 years ago

“We are over the moon. The swing and slide set is amazing. Our kids love it. I would highly recommend.”

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Posted 3 years ago

“My grandson is thrilled with his electric quad bike, it’s a big chunky machine! He absolutely loves it! Easy to assemble also, when it came in box it looked like it was going to be small, but once put together it’s a beast, my grandson is 3 and I can’t get him off it now!”

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Posted 3 years ago

“A very good quality swing, will last for years. Good communication and fast delivery. Would happily use this company again”

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Posted 3 years ago

“Good and efficient service. I liked the idea that the REBO wooden block tumble tower made use of offcuts and the proceeds went to charity.”

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Posted 3 years ago

“Excellent and efficient service. I telephoned just to check a few details and very helpful I then had to telephone re the delivery date as we weren’t going to be in - once again excellent service very courteous . It’s my grand daughter Christmas present so cant comment on the actual product yet”

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Posted 3 years ago

“Must say delivered within days I changed delivery date the day before the driver phoned just to make sure and delivered it to new address fantastic service fantastic product 👌”

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Posted 3 years ago

“Very pleased with item, good value for money, delivery fine but box not secured and was partly open, fortunately all intact.”

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Posted 3 years ago

“Christmas present haven't tied it yet.will comment later”

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Posted 3 years ago

“Child's trampoline is a Christmas gift for our Grandson. So not assembled yet but looks well made. Good photo and description on website and easy ordering process. Item arrived earlier than expected in company's own van raather than courier. Very friendly and polite driver (Matt).”

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Posted 3 years ago

“I didn't like the fact that it was advertised that it was free delivery, there was no small print advising certain exclusions. So I had to pay an extra £40 to get the lorry. I also found that the emails after quite abrupt about not contacting you regarding any concerns about the delivery. I know people have to be more patient but if I have any concerns when I have spent over £400 I expect to be able to contact the company that happily took money.”

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Posted 3 years ago

“We were vert impressed by the quick and efficient ordering and delivery system. We were kept informed all the way through the process so that we did not have to hang about waiting for delivery. Excellent service and excellent products....”

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Posted 3 years ago

“Very good when I had a problem with the product, quick reply and solved my problem”

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Posted 3 years ago

“Was extremely happy with how quickly I received the item, haven’t put it together yet as it’s a Christmas present for my granddaughters. It looks easy enough it also looks chunky and sturdy . Would definitely order off this company again . Love the fact you can buy the swing frame separately as didn’t need the accessories. So was a big help financially in these hard times .”

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Posted 3 years ago

“Just what we wanted for our grandson he will enjoy it Thankyou”

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Posted 3 years ago

“The car came in good time but in the wrong colour with a few small scratches, when operating the car with the remote the car keeps pulling to the right even if there isn't any child sitting in the car itself which is liveable but can be annoying as you have to keep jolting it left every second. When my 5 year old drove the car itself it looked like the car drove well with no issues. We drove the car on the road, path, gravel, garden and in the woods with a man made dirt path and had no issues. The most annoying thing is the pulling to the right using the RC feature as this was for my 2 year old we have to use it as he doesn't know how to drive it yet, without this issue and the colour mistake would have been 4/5 stars.”

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Posted 3 years ago

“The mud bench strong when put together, but needs patience when first fixing.”

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Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

“We ordered a personalised number plate with our order and it never arrived”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews