Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sturdy product, only issue was difficulty putting it together. Definitely needs 2 people and a mallet!”

Helpful Report

Posted 3 years ago

“Super helpful and fast replacement of some enclosure poles that got damaged when trampoline blew over in winter. No spares were listed on their website but they responded quickly to email communication and all dealt with speedily! Poles arrived on time well packaged. Thank you, 2 happy bouncing kids 😊”

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Posted 3 years ago

“Arrived super quickly”

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Posted 3 years ago

“My grandson loves the quad we purchased from you for his birthday.thank you.”

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Posted 3 years ago

“Brilliant customer service and excellent climbing frame!”

Outdoor Toys 5 star review on 22nd April 2021

Helpful Report

Posted 3 years ago

“Ordered a wooden double swing and site set, arrived when they said it would, easy enough to put together, great quality, kids love it :)”

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Posted 3 years ago

“Quality product”

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Posted 3 years ago

“Love our climbing frame. There were a few pieces of wood which were split however we decided to go ahead rather than contact the company and send back. We were able to construct ourselves. We got the anchors but with the size of climbing frame they weren't needed as too heavy to move.”

Helpful Report

Posted 3 years ago

“We bought a swing set last year and it's been the best purchase we have ever made for our kids they love it. I have since bought some extras and it's so easy to change the swings over to something else. Really sturdy and will last year's to come.”

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Posted 3 years ago

“We bought a baby swing for our new climbing frame. It was super easy to fit and our toddler and 7 month old baby both love it! Delivery was so prompt too, thanks!”

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Posted 3 years ago

“Great swing frame easy to assemble and great quality. My daughter loves it.”

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Posted 3 years ago

“Top quality service and product delivered early and was top quality thanks”

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Posted 3 years ago

“Ordering was easy, delivery took longer than other places when we bought the same item for the same price. Customer service seems polite but not interested in helping with parts for items not bought from them. Over all, a good experience so far.”

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Posted 3 years ago

“Great delivery service. Product is of excellent quality. I think my husband was overwhelmed when he saw how much work there was but once he broke it down to sections he got through it ! Looks great and know it will last for years and years!”

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Posted 3 years ago

“easy to assemble, good quality metal work goes well in the garden.”

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Posted 3 years ago

“Fantastic service and kids love it!”

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Posted 3 years ago

“Good quality, nice”

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Posted 3 years ago

“Mistake on original delivery quickly rectified grand daughters love it.”

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Posted 3 years ago

“Really nice set, easy to purchase. There was a missing piece at 1st but that was resolved within 24hrs with excellent customer service.”

Helpful Report

Posted 3 years ago

“Our order was delayed due to a mix up with the courier but once that delay was identified it was rectified very quickly. We found the swing a trickier build than we expected but got there in the end. Very good quality product.”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews