Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly fast delivery - very impressive”

Helpful Report

Posted 3 years ago

“I ordered a swing for our toddler granddaughter and it arrived really quickly. She absolutely loves it, will definitely use you again.”

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Posted 3 years ago

“Rebo swing. Great product, good communication, and speedy delivery.”

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Posted 3 years ago

“Great toddler swing seat,strong plastic,granddaughter loves it,highly recommende”

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Posted 3 years ago

“We are very pleased with our purchase. However, as the slide is being used by a toddler, we are putting extra bars across the gap above the platform to stop her falling through.”

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Posted 3 years ago

“Excellent product but would like to make following observation concerning assembly. Before assembling the product I did varnish all of the wooden items. When I came to install the 4 upright poles into the metal bracket 3 out of the 4 poles were very tight to install and I had to revert to using washing up liquid and a large mallet in order to complete this task.”

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Posted 3 years ago

“Great item my grandson loves the slide.”

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Posted 3 years ago

“We recently purchased a play area from here. Our delivery driver Mo was extremely helpful and checked throughly that everything was there. He also gave us some helpful tips regarding building it. The quality of the play area is very high and looks great in our garden.”

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Posted 3 years ago

“Lovely swing, just what we wanted. Easy to navigate through website and place order, clear expectations on delivery times given at time of order. Great delivery service, given a pm timeframe the day before scheduled delivery and then called 30 minutes before. Polite delivery drivers Simple to build and feels really sturdy and looks great. Excellent value for money and most importantly my daughter absolutely loves her new swing!”

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Posted 3 years ago

“Great delivery, lovely trampoline and easy to put together! 2 very happy children!”

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Posted 3 years ago

“Excellent product. Delivery driver Mo was very helpful and polite and took time to check that the packages were complete. Instructions not always easy to understand, but the structure is very siolid and the grandkids love it.”

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Posted 3 years ago

“Bought a play bench for my grandchildren it arrived on time, was very easy to assemble . They were delighted with it the bench is very sturdy as it needs to be as they love climbing over it. Very reasonably priced would highly recommend this product”

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Posted 3 years ago

“We ordered the Rebo nest swing. The swing itself is great! And not hard to assemble, though the assembly instructions could be bit better.”

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Posted 3 years ago

“Love the slide/swing/monkey bars, grandkids love it more. Took time to put together but no problems encountered. Only reason not 5 stars is advert said all fixtures and fittings included but this does not include ground pins/pegs which are extra. Just not clear enough that these are separate.”

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Posted 3 years ago

“Missing parts but resolved quickly - good customer service”

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Posted 3 years ago

“Quick delivery, easy purchase, instructions were a little confusing but we got there & it was built within 5 hours. Excellent quality would definately recommend.”

Outdoor Toys 5 star review on 23rd April 2021

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Posted 3 years ago

“Fantastic after sales service”

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Posted 3 years ago

“The sand and water table is fantastic. Clear instructions I would say you need 2 people for some parts of the building as it is quite heavy. The kids absolutely love playing at it and having lunch outside is an added bonus. The only slight issue I had was the time it took for delivery and I wasn't updated when it was sent out, luckily I was in when it arrived but I didn't know it was due.”

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Posted 3 years ago

“Our great grandaughter really loves this.”

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Posted 3 years ago

“Great product but not knowing when and which company is delivering the item isn’t great as had to plan to stay home for the 5 day period just incase.”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews