Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.71

4.7 Rating 4,712 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the double swing and rocker set for my grandchildren and I am delighted with the product, the quaity, the online service advice, the delivering driver and the overall look of the project. Made of wood it sits very well in my lovely garden. The swing replaced a similar swing but made of metal and was beginning to rust and had come to the end of it's life. The new swing is there for as long as it is needed by the children because parts can be so easily replaced. Also additional play items can be used as the swings are easily detachable and new items added. About time I have bought a product online I can be delighted with and it was made in Wales - not China.”

Helpful Report

Posted 3 years ago

“Order completed very quickly.”

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Posted 3 years ago

“With the exception of a couple of the poles not fitting the brackets which required some alteration the climbing frame is of good quality and complete with all components . I was particularly impressed with the fact it came complete with drill bits, screw driver attachment and a small spanner. Would definitely recommend to others.”

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Posted 3 years ago

“Great giant Jenga blocks”

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Posted 3 years ago

“Very happy with the simple order and quick delivery of our trampoline”

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Posted 3 years ago

“Great climbing frame, delivered on time with excellent service from the pallet company that delivered”

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Posted 3 years ago

“Great service, good quality items, well pleased with purchase!.”

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Posted 3 years ago

“Excellent product and excellent service.”

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Posted 3 years ago

“Excellent climbing frame. Very solid & my grandkids love it! The only downside is that it comes in approx 40 pieces that you have to pre-drill & screw together + the climbing cleats. This isn’t made clear when selecting the item. It took my husband about 4 hours to build. Otherwise it’s fab. Delivery & service was brilliant.”

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Posted 3 years ago

“Quick delivery and great quality swing”

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Posted 3 years ago

“Delivery very good and quick. Product good and simple to construct.”

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Posted 3 years ago

“So impressed with the excellent quality of the garden swing I purchased can't fault this company great from start to finish would definitely recommend to anyone who is thinking of buying outside toys”

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Posted 3 years ago

“First-class seller A* quick delivery fantastic product thanks 😊 👍”

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Posted 3 years ago

“Timely delivery - nice ride on tractor (and in the sale!) recommend paying the extra for assembly as I was tempted to throw it out the window ..”

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Posted 3 years ago

“Really great swing and good value! The order arrived within two days!”

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Posted 3 years ago

“Really pleased with it and so was my grandson thanks delivered before time too”

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Posted 3 years ago

“It was an easy and simple process to use outdoor toys. The person that assembled my order was very professional and had few last minutes accessories that I could purchase. It was a great surprise to the kids!”

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Posted 3 years ago

“Swing for my 1 year old granddaughter arrived in 7 days. There is a lot in the website about delivery time and this may have put me off ordering had I read it all before ordering. The service I received was excellent.”

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Posted 3 years ago

“We purchased a playhouse for a rabbit hutch. Outdoor Toys are a fabulous company. Delivery is always on time and the product is of excellent quality.”

Helpful Report

Posted 3 years ago

“Fantastic product and swift delivery! I raised a query that I had missing parts from my order and the customer service team were quick to say they would immediately send the parts out. I then realised it was my own error and informed them not to send further parts but impressed with their willingness to help! All in all, spot on!”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,712 reviews