Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product, clear instructions and easy for two people to put together. Girls are all very happy with it!”

Helpful Report

Posted 3 years ago

“Ordered our goods and delivered promptly. Brilliant quality for our grandson.”

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Posted 3 years ago

“Our grandchildren love the swing.However the wood had some cracks which are probably insignificant ( but we took a photo just in case). The delivery however was a shambles.The swing went astray then arrived with no warning at all at 7 in the morning. You did contact us to apologise for the delay but we were led to expect originally that warnibv7ng of its arrival would be given.”

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Posted 3 years ago

“Wonderful service great product Amazing couldn’t be more pleased.”

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Posted 3 years ago

“Required parts for trampoline not listed on the website. Enquired via email and was asked for photos to ensure correct parts were sourced. Very reasonable quote given for the parts I needed and delivered promptly. Great customer service, greatly appreciated.”

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Posted 3 years ago

“Lovely Reno swing set, robust, easy to put together and looks great”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Very pleased with my purchase. did find the poles were very tight to go into the brackets although I know they need to be tight. It also takes longer than 3 hours to put up. it is perfect for the children and they love it. will purchase add ons when required.”

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Posted 3 years ago

“Missing 15 screws. Thankfully we had some lying around that we could use. Delivery took a lot longer than anticipated. Seems very sturdy and my little boy is happy with it.”

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Posted 3 years ago

“Quality product Competitive price Speedy delivery”

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Posted 3 years ago

“Brilliant service. Very helpful customer service”

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Posted 3 years ago

“Great product once built, but we had difficulties putting it together without using brute force. Wooden legs were very tight fitting into the joints. We ended up damaging the mounts which then had to be put back into shape. Very hard to contact customer support to seek any guidance. Kids love it now it's in place.”

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Posted 3 years ago

“Great delivery and fast turn around. Easy to build but needs a few people”

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Posted 3 years ago

“The swing seat we got is excellent quality!”

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Posted 3 years ago

“We love this climbing frame for our 3 yr old. He loves to climb and drive etc. We are yet to build the swings but everything arrived Perfectly packaged and all parts there. The instructions are a little vague but we did manage”

Outdoor Toys 5 star review on 22nd April 2021

Helpful Report

Posted 3 years ago

“We bought a great climbing frame for my little girl and so happy with it. Service was excellent and the product itself is great, she loves it. Would definitely recommend and we’ll be buying more in the future”

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Posted 3 years ago

“Looks to be a fantastic product, and the customer service has been great”

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Posted 3 years ago

“The Rebo swing is well designed, easy to assemble and sturdy. An excellent product.”

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Posted 3 years ago

“Great service, fast delivery and brilliant product. No complaints and happy to recommend”

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Posted 3 years ago

“Excellent service when I had to change my order. Cancelled incorrect order and the refund was immediate. Order placed for correct item and it was delivered very quickly”

Helpful Report

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews