Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We made a mistake on our order but your team helped us to get it sorted out. Our Granddaughters swing set arrived earlier than promised. All around excellent service Thank you”

Helpful Report

Posted 4 years ago

“A++++”

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Posted 4 years ago

“Whist I encountered some problems around delivery and collection at the start, this has now been resolved and Rhian has been excellent in terms of reaching a resolution that we are happy with. Thank you Rhian for your approach and help over that past few days. I am very grateful for your assistance and style of communication.”

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Posted 4 years ago

“Purchased the Mercedes in pink for my daughter and can honestly say it’s amazing. Highly recommend, there’s so many features and it has a Couple of soundtracks already built in! My daughter loves it! Thank you”

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Posted 4 years ago

“Awesome bit of kit, it didn't take long to assemble at all and the kids absolutely love it. It would have been 5 stars but the instructions didn't match up to exactly what we'd ordered so the hubby assembled it wrong initially, once I pulled a photo off the website and he was able to correct it easily.”

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Posted 4 years ago

“Quick delivery and great quality toy. My daughter loves it”

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Posted 4 years ago

“Great quality product for a good price. Delivery was fast and I was informed of the delivery date in advance and given a time slot on the day. Would definitely look at purchasing other items from this site.”

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Posted 4 years ago

“Took a bit longer to arrive due to Corona virus but happy with goods”

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Posted 4 years ago

“Great service from start to finish even in this trying time! Very happy with our swing great quality”

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Posted 4 years ago

“Very pleased with our swing set. Great quality, husband found it fairly easy to put together. Girls love it”

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Posted 4 years ago

“The double swing looks good and seems sturdy. I would recommend, however there were no instructions on how to assemble with anchors and it did not take 1hour to build as suggested, it took much longer as the instructions are not very clear. Also there is no advice about which type of anchors to buy, we went for heavy duty anchors but did not need them and had to return them and purchase standard ones instead.”

Helpful Report

Posted 4 years ago

“The quality of the swing set is outstanding. It was easy to erect and it just blends in perfectly with the garden. I’ve bought it for my grandchildren and I’m sure they will have years of fun on it. Would highly recommend it.”

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Posted 4 years ago

“Very sturdy & easy to erect”

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Posted 4 years ago

“Excellent service Excellent product”

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Posted 4 years ago

“Put it up today - wasn’t too difficult. Little boy loves it!”

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Posted 4 years ago

“Bought for grand daughters birthday, both girls are delighted with the swings, easy to assemble. Looks really good in the garden, they had the pink one.”

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Posted 4 years ago

“Arrived just a day late but great quality swing.”

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Posted 4 years ago

“Ordered the Rebo Muddy Mischief mud kitchen with the bench. Great product and very good value for money. Kids love it. Took 3 hours to build mind (estinated time is 1 hour) but instructions were clear and mostly this was time consumed by changing drill bit to screwdriver and me making sure I didn't mess it up. I'm no handyman so anyone with a drill can do this. Varnished it after and looks great. You could also paint it if preferred. Definitely recommend the product and service from Outdoor Toys was great!”

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Posted 4 years ago

“All built up nicely no probs at all grandchildren love it”

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Posted 4 years ago

“Really good quality product and great customer service thanks”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews