Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and helpful in the phone. Can't wait tovrecieve our order”

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Posted 3 years ago

“I was very impressed by the response when I thought I had a payment problem. The person who answered the phone ( I apologise I cannot remember her name) was extremely polite and apologised for not answering immediately. Great customer service. My daughter said the parcel arrived promptly and although slightly damaged on the outside was packed well and fin on the inside. The only thing they haven' been able to check until putting the swing together was all the components.”

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Posted 3 years ago

Good Morning Rosalind, Thank you for your review. We are delighted to hear that you are happy with the service received. We hope you will be very happy with your item, once this has been assembled. Best Wishes, OutdoorToys Team

Posted 3 years ago

“5 star service many thanks great birthday gift highly recommended”

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Posted 3 years ago

“Easy to use website, great range, competitive pricing, prompt delivery. What's not to like”

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Posted 3 years ago

“Helpful on the phone, fast delivery and great product!”

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Posted 3 years ago

“Great customer service - very nice people”

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Posted 3 years ago

“We ordered a large climbing frame with swing and slide, which arrived within a week of ordering (fast for us as we live on a small island!). Great customer service, too. When I phoned with a question about my order they answered the phone straight away. Great quality play equipment, we were very impressed with quality of the materials and accessories. It took my fiancé who is a joiner about half a day to assemble, and you do need a drill and some other tools for it. We are super happy with the result and will use the climbing frame for many years to come.”

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Posted 3 years ago

Good Morning Iris, Thank you for your lovely review. I am delighted to hear that you are happy with the Customer Services and item received. I have passed your kind words over to our team and we hope that your little one(s) enjoy their new item! Best Wishes, OutdoorToys Team

Posted 3 years ago

“Prompt delivery, and the trampoline looks great!”

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Posted 3 years ago

“Easy purchase, quick delivery. We bought a Rebo mini trampoline. It is excellent quality and our 2 year old adores it. It looks great and functions well. No issues so far. Relatively quick and easy to assemble. Very pleased. It is a great purchase and will be well used.”

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Posted 3 years ago

“Efficient and helpful service. Communicated via phone and email, but survey won't allow both”

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Posted 3 years ago

“just finnish building the the beat the wall climbing frame,5 star product and 5 star service”

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Posted 3 years ago

“Fantastic from start to finish 😀”

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Posted 3 years ago

“No idea how good the swings are yet, as it has rained all week, but delighted with the swift delivery to our very happy grandchildren.”

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Posted 3 years ago

“Made up with the items and delivery”

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Posted 3 years ago

“Great product and very prompt delivery.”

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Posted 3 years ago

“Very pleased with this goal, very easy to assemble, and very durable, I would highly recommend this product. Ans super quick dispatch and delivery. A excellent company to deal with. J. Osborne.”

Helpful Report

Posted 3 years ago

Good Morning James, We are delighted to hear that you are happy with the item and service received. We hope you and the family enjoy using this goal! Best Wishes, OutdoorToys Team

Posted 3 years ago

“Great speedy service”

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Posted 3 years ago

“Your service Dept were very, very helpful when I experienced a problem and looking for additional information”

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Posted 3 years ago

“Greatest service”

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Posted 3 years ago

“Looks very good”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews