Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with this purchase, very sturdy product and easy to put up”

Helpful Report

Posted 3 years ago

“The best service ever from customer service. Thank you.”

Helpful Report

Posted 3 years ago

Good Morning, Thank you so much for your kind review. I have passed your feedback to our Customer Services department. Stay safe. Best Wishes, OutdoorToys Team

Posted 3 years ago

“We purchased a climbing frame with swing and slides as a Christmas present for our grandchildren. We were very pleased with our purchase, excellent quality and excellent service, very prompt delivery! Last week we had to contact Outdoor Toys because one of the ropes in the swing had broken, the reply was instant and within days they had replaced the whole swing!! Can’t thank them enough! Brilliant company brilliant customer service!! Thank you!”

Helpful Report

Posted 3 years ago

Good Morning Elaine, Thank you for your wonderful review. We are absolutely delighted to hear that you are happy with the service and product received. We hope that your grandchildren enjoy their swing and slide set. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Great quality replacement swings for our frame. The order arrived really quickly too ,so the kids were able to make the most of getting outside.”

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Posted 3 years ago

“Excellent car, our son loves it! Really good value compared to other cars out there (a friend bought their son a defender for twice the price and he prefers this one!) Can drive around, stack things in the back and have hours of fun.”

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Posted 3 years ago

“Insanely efficient service, was delivered less than 24 hours after order. Saved alot of arguments!!”

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Posted 3 years ago

“Delivery was very prompt, the kit was very easy to assemble, and we are really happy with the final product. We were a little worried about it being free standing, as we wanted to put it on our fake grass, with out having to cut holes to anchor it to the ground, but the the swing set and slide model is very sturdy and feels very secure without any anchorings”

Outdoor Toys 5 star review on 27th February 2021

Helpful Report

Posted 3 years ago

“Very happy with swing slide set well made and easy to assemble most important kids love it”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“We had a wonderful experience dealing with outdoor toys. The parts to our double swing frame were carefully delivered and we were extremely impressed by the quality and sturdyness of the swing. Unfortunately one set of swing cuffs were missing but the customer service department was wonderful and they sent them out immediately arriving within two days. We only just got it up yesterday due to flooding in our garden over the past month but it is wonderful! Lovely to deal with and hopefully look forward to purchasing more equipment from them in the future thankyou!”

Helpful Report

Posted 3 years ago

“Ordering was simple with the option to deliver to another address. communication and delivery tracking was good”

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Posted 3 years ago

“A very quick and straightforward service. Our product arrived very quickly.”

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Posted 3 years ago

“Bought a extra swing for our swing slide set. Arrived quickly and our daughters can't wait to give it a try. So good you can buy extra accessories and at a very reasonable price. Thanks”

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Posted 3 years ago

“Very fast delivery..excellent thank you.”

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Posted 3 years ago

“Love it”

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Posted 3 years ago

“Very easy to use website, kept up to date at each stage of ordering to delivery. Delivered in 2 days even thought it said 5 great service, will definitely be ordering again”

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Posted 3 years ago

“Outdoor Toys were great, the product was delivered quickly, and one issue we had resolved promptly and satisfactorily. Keep an eye out for sales, as we just missed out on one unfortunately, but the product was great quality and the kids love it”

Helpful Report

Posted 3 years ago

“5 excellent. Service have not put them up yet but I think grandchildren are going to have lots of fun Liz windsor”

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Posted 3 years ago

“Have used outdoor toys previously and they were excellent, this recent time exactly the same. Thank you”

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Posted 3 years ago

Good Afternoon, Thank you for your kind review. We are very pleased that you have enjoyed shopping with us again! We hope your little one(s) enjoy their new item. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Excellent company and sent helpful advice as requested. Everything well packaged. I shall use them again.”

Helpful Report

Posted 3 years ago

Good Morning June, Thank you for your lovely feedback. We are delighted to hear that you are happy with your experience with us. Stay safe. Best Wishes, OutdoorToys Team

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews