Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

Write Your review

Tell us how Outdoor Toys made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from office to delivery”

Helpful Report

Posted 4 years ago

“Absolute belter a thing”

Helpful Report

Posted 4 years ago

“Outdoor toys provided excellent service and delivery. The products were great quality. Arrived on time, and i was kept informed all the way. Great service and i will use them again.”

Helpful Report

Posted 4 years ago

“Good quality product and easy to put together. Our son loves it, just waiting for stock of the anchors so he can be pushed higher.”

Helpful Report

Posted 4 years ago

“I am very pleased with this product our grandchildren love it”

Helpful Report

Posted 4 years ago

“This is a very sturdy piece of equipment. My grandsons love it. I was impressed to find drill bit and screw driver bit for the electric screwdriver. Only drawback is instructions could be clearer and the wooden pieces could be numbered, but that’s because I’m not good at this sort of thing.”

Helpful Report

Posted 4 years ago

“Our 4 year-old granddaughter absolutely loves her Rebo Solar Swing. Initially, I thought that it was touch and go if it would be delivered in time for her birthday but, in fact, it was received in ample time. Rebo's ''Build time'' of 1 hour is, shall I say, a bit on the optimistic side but my wife and I allowed and needed one full day but we did take our time. Can recommend the swing for very active 4 year olds !!!”

Helpful Report

Posted 4 years ago

“Always good and courteous service love the products love had”

Helpful Report

Posted 4 years ago

“Brilliant quality and excellent customer service!”

Helpful Report

Posted 4 years ago

“Service was prompt and I was kept informed of delivery, which was ahead of the advised day. The good quality swing and slide definitely have the approval of our granddaughter. Thank you for such a painless and happy experience”

Helpful Report

Posted 4 years ago

“My swing set arrived fairly quickly given the Covid 19 situation. The set itself is a good solid set easy to put together and I am very happy with my purchase. Lauren Lamb”

Helpful Report

Posted 4 years ago

“Good quality children loved the swings”

Helpful Report

Posted 4 years ago

“When my purchase was delivered it was short of a crossbeam ( due primarily to courier issues ). I contacted Outdoor Toys who responded immediately and the missing crossbeam was delivered within a few days. Very happy withe the service......and the swing. Andy”

Helpful Report

Posted 4 years ago

“Good quality and value for money.”

Helpful Report

Posted 4 years ago

“Simple to fit.”

Helpful Report

Posted 4 years ago

“We bought this climbing frame for our children back in February and it was delivered end of May just in time for thier birthdays. They absolutely love it, very easy to assemble and put together and very sturdy too which is a good peace of mind. Thank you very much.”

Helpful Report

Posted 4 years ago

“The product is very good and looks great. Very pleased with the final result and the kids love it. The delivery arrived much sooner than expected given the current circumstances. All the parts were present. However, the instructions for building were extremely poor and difficult to follow, had to figure things out along the way - this can be improved.”

Helpful Report

Posted 4 years ago

“Quick delivery and excellent extensions (climb wall, telescope, driving wheel) to existing frame”

Helpful Report

Posted 4 years ago

“Ordered a new swing and seat for my autistic grandson. Delivery was very quick, even in these uncertain times. We had a query regarding price after delivery but a compromise was offered with no problems from a helpful lady on the phone. You don’t always get good after sales service from some companies but TP were excellent.”

Helpful Report

Posted 4 years ago

“The goods were received well packaged.The item was very easy to install.Very happy with the products that we have received from Outdoor Toys.”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews