Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A brilliant well put together website with some of the most sturdiest children’s toys available in the home! So glad i came across this website, my son has been through 3/4 trampolines but the quality of the ones supplied from a outdoor Toys are amazing and very easy to put together! Money well spent !”

Helpful Report

Posted 3 years ago

“Not yet arrived, so unable to review as yet. Happy to do so when here.”

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Posted 3 years ago

“very pleased with the double swing purchased in Sept 2020.Put it up last weekend very happy . forgot to order the spikes to hold the swing in place ordered Saturday they arrived today . Excellent service.”

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Posted 3 years ago

“Loved the minimal packaging, top quality swing seat - even sturdier than the online photo! Very pleased”

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Posted 3 years ago

“Easy to use website, product arrived quickly & was as expected”

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Posted 3 years ago

“Very polite and knowledgeable regarding my email request. Package arrived on time.”

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Posted 3 years ago

“Good Quality. Prompt delivery. What's not to like?”

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Posted 3 years ago

“Absolutely brilliant”

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Posted 3 years ago

“Understandably our order took longer to deliver than usual due to covid. However disappointed that we weren't actually advised by anyone the day to expect the delivery and it was good fortune I was home, disappointingly still only part of the frane was delivered, again no contact about when to expect the rest of it, just a guess from the delivery man. So can't even comment on the quality either.”

Helpful Report

Posted 3 years ago

Good Morning Joanne, Thank you for your review. We have sent you a direct email, with some further information. I hope this helps. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Delivered earlier than expected, item is all good so thanks”

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Posted 3 years ago

“Previously Purchased a garden swing and have just updated the swing seat , each time I was kept informed of delivery , products are very good quality with a competitive price , highly recommend this company .”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very helpful friendly service”

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Posted 3 years ago

“Their customer service and care is 1st class. They gave gone above and beyond to help me fix my daughters 4x4 even when the warranty had past. Very professional company”

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Posted 3 years ago

“Absolutely outstanding delivery service took just two days just in time for my daughters birthday. And the actual go kart its self is spot on. Thank you!”

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Posted 3 years ago

“Outdoor toys is an absolutely fantastic setup. Not only do they have a superb selection of products they also have plenty of spares and if they don't have what you need, they endeavor to source them for you. Their customer service is fantastic and a special thanks must be given to Nikki.”

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Posted 3 years ago

“The quality of the swing is excellent. Really strong and sturdy, but also pleasing to look at. Materials are all top quality. Made my little granddaughter very very happy”

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Posted 3 years ago

“Good instructions and the mud kitchen went together well. A drill bit and screw driver bit was included which was very helpful. However the wood was damp and we had to keep the finished kitchen in the house to dry it out and we had one screw short. Otherwise a good product which I would recommend to others.”

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Posted 3 years ago

“Very happy with my purchase & swift delivery, excellent, considering we’re still under covid conditions”

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Posted 3 years ago

“Great fast service and a great product thank you”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews