Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and knowledgeable regarding my email request. Package arrived on time.”

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Posted 3 years ago

“Good Quality. Prompt delivery. What's not to like?”

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Posted 3 years ago

“Absolutely brilliant”

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Posted 3 years ago

“Understandably our order took longer to deliver than usual due to covid. However disappointed that we weren't actually advised by anyone the day to expect the delivery and it was good fortune I was home, disappointingly still only part of the frane was delivered, again no contact about when to expect the rest of it, just a guess from the delivery man. So can't even comment on the quality either.”

Helpful Report

Posted 3 years ago

Good Morning Joanne, Thank you for your review. We have sent you a direct email, with some further information. I hope this helps. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Delivered earlier than expected, item is all good so thanks”

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Posted 3 years ago

“Previously Purchased a garden swing and have just updated the swing seat , each time I was kept informed of delivery , products are very good quality with a competitive price , highly recommend this company .”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very helpful friendly service”

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Posted 3 years ago

“Their customer service and care is 1st class. They gave gone above and beyond to help me fix my daughters 4x4 even when the warranty had past. Very professional company”

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Posted 3 years ago

“Absolutely outstanding delivery service took just two days just in time for my daughters birthday. And the actual go kart its self is spot on. Thank you!”

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Posted 3 years ago

“Outdoor toys is an absolutely fantastic setup. Not only do they have a superb selection of products they also have plenty of spares and if they don't have what you need, they endeavor to source them for you. Their customer service is fantastic and a special thanks must be given to Nikki.”

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Posted 3 years ago

“The quality of the swing is excellent. Really strong and sturdy, but also pleasing to look at. Materials are all top quality. Made my little granddaughter very very happy”

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Posted 3 years ago

“Good instructions and the mud kitchen went together well. A drill bit and screw driver bit was included which was very helpful. However the wood was damp and we had to keep the finished kitchen in the house to dry it out and we had one screw short. Otherwise a good product which I would recommend to others.”

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Posted 3 years ago

“Very happy with my purchase & swift delivery, excellent, considering we’re still under covid conditions”

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Posted 3 years ago

“Great fast service and a great product thank you”

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Posted 3 years ago

“Very quick delivery and great product!”

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Posted 3 years ago

“Brilliant product, delivered lightning fast.”

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Posted 3 years ago

“Excellent service, thank you. Answered all enquiry's via Facebook, really appreciate Will use again!”

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Posted 3 years ago

“My little girls ride on Range Rover never come with a remote, so I contacted OUTDIORTOYS they confirmed replacement in stock via email within an hour and then dispatched the next day. It arrived Tuesday and is even the original remote not a universal one. SUPER IMPRESSED AND GRATEFUL!! Thank you so much for your prompt and great customer service, I will certainly be recommending you to everyone”