Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, knowledgable customer service team, vey easy to use and navigate website. Will definitely be back”

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Posted 2 years ago

“Bought as Christmas gift for grandson so hopefully all will be ok when the time comes. Good service and communication.”

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Posted 3 years ago

“Good communication and great delivery time. We have not opened the toy or put together as a Christmas present for our grandchild.”

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Posted 3 years ago

“Easy to order, great product and customer and delivery service second to none. Very friendly and helpful staff. I'll definitely recommend.”

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Posted 3 years ago

“Very easy site to use and great description in items they have for sale”

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Posted 3 years ago

“Good communication”

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Posted 3 years ago

“Excellent product and delivery.”

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Posted 3 years ago

“This was my second purchase from Outdoor Toys and the experience was excellent. Choice of outdoor toys is brilliant. Website is easy to navigate as is the order system. Communication on delivery of items was good and the items purchased arrived sooner than expected. Most importantly the children are happy.”

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Posted 3 years ago

“Good product easy to put together”

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Posted 3 years ago

“Quick delivery very satisfied, highly recommended thank 😀”

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Posted 3 years ago

“Beautiful piece of equipment that I purchased for my granddaughter for her first birthday, slight mark on the swing seat material but otherwise excellent quality. Communication was good throughout the order process. Thanks”

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Posted 3 years ago

“The toy I ordered is for Christmas, I will review it then. However the delivery was excellent beating the expected date by a full week. thank you”

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Posted 3 years ago

“Really happy with the toy jeep and extremely happy with the customer service, we had issues with the colour that was delivered, it was so easily resolved with the friendly customer service rep. And the delivery man was really kind and courteous despite the hard delivery in to the property”

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Posted 3 years ago

“My only reason for knocking a star down was the delivery. No option to change delivery slot, my slot was 4:30pm-6:30pm, so I had to leave work early at short notice to get home otherwise it states if no one is there to take delivery it could take another 7 days, then delivery time was updated to 5:01pm, at 4:51pm I received a message that the driver was just around the corner….the driver arrived at 6:35pm. If that was the case to start with I wouldn’t have needed to leave work early.”

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Posted 3 years ago

“Very quick delivery 3 days from ordering to delivery!! Havnt put it together as yet, hopefully in next couple of weeks that will happen”

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Posted 3 years ago

“Really happy with our swing / slide. Looks great , very sturdy . We paid the extra to have it put up, was definitely worth paying the extra . Our daughter loves it .”

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Posted 3 years ago

“Great service , pink Range Rover far exceeded expectations Just number plate could be improved Overall huge success happy girls”

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Posted 3 years ago

“Great service, very helpful”

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Posted 3 years ago

“Fast delivery and great quality”

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Posted 3 years ago

“Excellent customer service. Damaged air track was replaced promptly. Would highly recommend .”

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Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews