Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,702 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Came on time well happy”

Helpful Report

Posted 4 years ago

“Had problem with wrong postcode and they sorted it out for me immediately. Item arrived with no problems. Speedy customer services”

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Posted 4 years ago

“Great product And good instructions, missing some bolts and when I spoke to the team they got a whole new set sent out. Some of the timbers have split, but all in all a good sturdy product”

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Posted 4 years ago

“Bought for sons 3rd birthday, arrived quickly and easy to assemble. So far very good”

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Posted 4 years ago

“Cant be faulted...Good quality...good -price....delivered on time”

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Posted 4 years ago

“Brilliant product, simple to build, kids love it!!”

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Posted 4 years ago

“No problem getting the part, very efficient, highly recommend your company 👍”

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Posted 4 years ago

“Had a problem with missing legs , but was sorted right away . Very professional would buy from again no problem .”

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Posted 4 years ago

“Great stuff, fair prices, I’ll definitely come back.”

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Posted 4 years ago

“The wooden poles didn’t fit, two of the metal holders were dinted making them not circular. We Didn’t noticed this until we started to build it at the weekend. We couldn’t get hold of anyone as your only open Monday- Friday . The children were so excited that we had to make it work by hammering the posts into the post holders. The boat swing tips up. If the parts all work ( fit together easily) it’s great the kids love it but itv was not a pleasure or easy to build.”

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Posted 4 years ago

“My great granddaughter loves the swing and slide set I bought her, and it fits in the garden beautifully.”

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Posted 4 years ago

“Bought a rebo goalpost for my grandson’a birthday. Excellent service delivered well on time despite the restrictions. Easy to assemble and was thoroughly enjoyed by everyone. So much I’ve now bought another 2 for my garden for when the grandchildren are here!”

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Posted 4 years ago

“Excellent product, kids love it. I do not think it would be suitable for a DIY novice, having to drill your own holes but can understand the cost driven reason they are not. Slightly let down by the delivery guys who had smashed the pallet it had come on, who then reassured me it was just the pallet. Subsequently on building up there is a clear impact mark on one of the uprights from the where the tip of the fork has been rammed into it, slightly splitting the wood.”

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Posted 4 years ago

“Ordered this toy on Thursday morning, with personalisation, turned up Friday morning!! Unbelievable service. Thankyou very much!! Great stuff!”

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Posted 4 years ago

“good quality product and arrived promptly”

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Posted 4 years ago

“Great service and very fast delivery”

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Posted 4 years ago

“Worth the wait for delivery. Sound piece of kit but instructions require you to think "outside the box". Took about an easy 1 1/2 hrs to put together. Great granddaughtet will be over the moon with it. A good company to deal with. Recommend them. Will use them again for future purchases. K. J. Parker”

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Posted 4 years ago

“Delivered in under 24 hrs great service and great product”

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Posted 4 years ago

“A bit more guidance as to where to place the screws would be helpful. Also the screws used to put on the step stones are not easy. And it would be a good idea to screw the top tread pieces in place before putting the Top side panel in to allow access with screw driver. I’m not sure the 2 screw & bolts holding the slide chute on will be robust enough, fingers crossed they are. Quite complicated to assemble.”

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Posted 4 years ago

“Delivery earlier than expected and excellent quality, value for money.”

Helpful Report

Posted 4 years ago

Outdoor Toys is rated 4.7 based on 4,702 reviews