Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.72

4.7 Rating 4,696 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,696 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car arrived today for my Son, and the bonnet has a chip on it. Quite noticeable too, haven't even unpackaged it and I saw it straight away. Delivery however was amazingly quick! So very impressed on that behalf, just wish they check the item for faults before sending.”

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Posted 3 years ago

“Great communication from seller, goods arrived quickly.”

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Posted 3 years ago

“I brought this swing for my kids it is really good Quality and very strong .it was Easy To build. The delivery Was very good and Quick. A very happy client”

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Posted 3 years ago

“I would highly recommend outdoor toys.”

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Posted 3 years ago

“Pretty sturdy design however my only issue which is quite a big one is how tight the legs were in getting in to the upper supports. So tight in fact that we had to use a sledge hammer against a block of wood against the legs and even then not all of the legs made it all the way in. Also as there are pre-drilled holes for the platform trying to keep them aligned was impossible so I had to drill new holes for the platform. With regards to value for money definitely worth it as kids love it but could be easier to put together.”

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Posted 3 years ago

“Really great products and excellent and helpful customer service. Due to unforeseen ground conditions I had a problem with my original order and Outdoor Toys were extremely helpful in resolving the issue. Would absolutely recommend them to anyone.”

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Posted 3 years ago

“Ordering was easy once we had picked the right swing for us, delivery was very good even in these times. Has not been set up yet but am very happy with the service.”

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Posted 3 years ago

“Excellent products with quick and efficient service and delivery.”

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Posted 3 years ago

“Very little was pre drilled but if you can use a tape a drill the swing set was easy to put up and looks good! Good delivery times and as described!”

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Posted 3 years ago

“Fast delivery and very helpful and friendly delivery driver. I havent opened my goods as yet as it is for my grandsons birthday which is May but I am hoping that it will make him happy.”

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Posted 3 years ago

Good Morning Donna, Thank you for your lovely review. We are delighted to hear that you are happy with the delivery service that you have received. We hope that your grandson will love his new gift on the big day! Best Wishes, OutdoorToys Team

Posted 3 years ago

“Great quality worth every penny 👍”

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Posted 3 years ago

“Easy to assemble and our nearly 3 year old twin grandsons love it”

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Posted 3 years ago

“Great strong swing, my twins absolutely love it, hours of fun”

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Posted 3 years ago

“Great product, ordered easily arrived quickly and looks great. Installation simple and the finished product is high quality. Noticed an issue with the blue hand holds being significantly weaker on the screw hole than the other colours so much so the screw heads went straight through when tightened, all others were perfect and clamped well so much have just been a defective part. Sturdy product daughter loves it”

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Posted 3 years ago

Good Morning Mark, Thank you for your wonderful review. We have contacted your directly to discuss the blue climbing holds. Best Wishes, OutdoorToys Team

Posted 3 years ago

“My order was dispatched the day after I made the order and was with me after afew days. Excellent service.”

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Posted 3 years ago

“Great service with quick delivery”

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Posted 3 years ago

“Great quality toys, great prices and super quick delivery. I’ll definitely be ordering again”

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Posted 3 years ago

“Would highly recommend, ordered a quad, communications great and quick delivery considering all the current Covid issues. Thank you outdoor toys, 2 boys very happy in such difficult times.”

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Posted 3 years ago

Good Morning Donna, Thank you for your lovely review. We are delighted to hear that your 2 boys are very happy with their new quad. Best Wishes, OutdoorToys Team

Posted 3 years ago

“Swing ordered was delivered very quick and is a very solid design and easy to build. The Anchors provided are suggested to be cemented in however we ended up buying Trampoline Anchors which then just needed to be screwed into the ground. two very happy children, gave them back a bit of normality amongst the lockdown.”

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Posted 3 years ago

“I must say they are one of the most helpful companies I've ever used. Well done, absolutely great!”

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Posted 3 years ago

Good Morning, Thank you so much for your wonderful review and kind comments. Best Wishes, OutdoorToys Team

Posted 3 years ago

Outdoor Toys is rated 4.7 based on 4,696 reviews