Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.71

4.7 Rating 4,712 Reviews

95 %

of reviewers recommend Outdoor Toys

4.7

Based on 4,712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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Outdoor Toys 5 star review on 11th February 2022

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a delivery today, very helpful and nice delivery man, helped put 2 very large heavy boxes in 2 different places for me, excellent service, thank you”

Helpful Report

Posted 2 years ago

“Really easy to buy and good stock range”

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Posted 2 years ago

“I placed the order for a lt50a quad and within 7 working days (northern ireland) the quad had arrived fully built and good to go would highly recommend and will be ordering from here in the future its a pity there isn't more stars to be given.”

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Posted 2 years ago

“Martyn the delivery driver was lovely.... super helpful and polite.... Thank You 😊”

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Posted 2 years ago

“Martin was very helpful and friendly and even carried the large box inside for me”

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Posted 2 years ago

“Very good delivery amazing guy”

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Posted 2 years ago

“absolutely first class customer service emailed yesterday with a query for labels received today thank you would definetely use again robert stevens”

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Posted 2 years ago

“Excellent company to deal with. Amy has been so helpful. Thank you.”

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Posted 2 years ago

“Delivery 🚚 great thanks”

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Posted 2 years ago

“Very happy with my purchase. Went for a 10ft slide and double swing frame. Took 2 of us to put it together and took us around 4 to 5 hours. Had afew hiccups on way as none of the materials were numbered which would have helped as other companies do that with flat pack furniture so helps alot. That aside.. couldn't fault the frame. My kids love it. Unfortunately one of the netted Swings came damaged and a free replacement seat was sent out to me within 3 days!! Fantastic customer service from outdoor toys. Would highly recommend and will definately come back if needed anything more. Have also recommended to friends and family”

Helpful Report

Posted 2 years ago

“The product looks natural and sturdy. This review is written before delivery of the swing set - we just made the order today, but if it is as good as it looks, and as good as the customer service running up to the order, it will be excellent and we shall be delighted! We have had prompt, friendly advice from a real person. Great.”

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Posted 2 years ago

“Good Discount web site explained what you need and what you get. and it's a British Company and Product”

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Posted 2 years ago

“Purchased a Rebo 8ft trampoline about 2 years ago. Still going strong, really pleased with the quality. My son did break a part and I managed to speak with customer services to get a replacement. Great service and they were happy to help.”

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Posted 2 years ago

“Brilliant service. Emailed company on Saturday and they were very quick to assist me with my enquiry.”

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Posted 2 years ago

“Great delivery by Martin today”

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Posted 2 years ago

“Ordered a nest swing for my grandchildren, was delighted when it arrived the next day. Fantastic support from customer services. Would highly recommend.”

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Posted 2 years ago

“Great efficient service. Delivery Driver (Jordan) was polite and helpful.”

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Posted 2 years ago

“My partner left it very last minute to order our slide and swing for my daughter’s birthday thinking he’d be able to use the express delivery option. When it wasn’t available I spoke to a lady called Emma on live chat and she said to let her know the order number and she would mark it as priority. I ordered it on a Friday and it arrived first thing the following Thursday, we were really impressed. The quality of the slide and woodwork is great, it seems really sturdy and seems like it will last a good while! The only downside was that there were no pre-drilled holes but luckily my father in law is a pro at woodwork. It took him and his friend roughly a day to put it up.”

Helpful Report

Posted 2 years ago

“We purchased a climbing tower for our 3 year old grandson and are delighted with it. Hours of fun and easy to assemble. A really solid piece of kit and lots of options to be creative inside the playhouse . Delivery was quick and they arrived on time.”

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Posted 2 years ago

“Bought the wooden swing with rebo boat seat for my autistic child as she loves to swing, very happy with the swing & my daughter loves it”

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Posted 2 years ago

Outdoor Toys is rated 4.7 based on 4,712 reviews