Outdoor Building Group Reviews

Name: Outdoor Building Group
Address: Showsite272 Langmuir RdGlasgow, Glasgow
Rating: 4.74

4.7 Rating 372 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

Metrics

Info

4.7

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

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Outdoor Building Group 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a bespoke garden office. From the outset OBG were outstanding, Stuart clearly set out the processes and from the design to installation the entire team were brilliant. I’d like to thank Charlene who kept us fully informed and all the tradesman who were on time and have done an exceptional job. Thanks to all the OBG team”

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Posted 1 year ago

“If Carlsberg did gardens rooms….. this would be it ! Absolutely love my new garden room from OBG ! Simply stunning !!! The service overall from OBG was amazing from start to finish, from the thought provoking design ideas ( and banter ) from Stuart to Charlene keeping us up to date / informed of progress etc ! Was there some snagging, yes and to be expected. Was is sorted, yes extremely quickly and to our satisfaction ! The picture just don’t do it justice, but have a look for yourself ….., Stunning addition to my home, love love love it !!! Would 150% recommend OBG !!!! Thank you for my stunning new room 🙌🏻🙌🏻🙌🏻”

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Posted 1 year ago

“From the first phone call, through to completion and the occasional snagging issue I can honestly say I have been delighted. We created a very large extension for our kitchen at the back of the house and the process was made simple for every part of it. I felt reassured that I wasn't asked to pay everything upfront and I was involved in every part of the process by those on the ground from the groundsmen and bricklayer to the joiners, decorators and roofers! Any time I had a query or a concern Charlene was at the end of the phone or e-mail. She always had an answer or got back to me with one as soon as possible. As for aftercare, there were only a couple of small issues (not bad for the size of the build) and Charlene was all over them right away. If Charlene wasn't available, Amy was there and was great also, but anyone who answered the phone was always helpful. It's the first time I've ever done a project as big as this and I was very nervous as this was years and years of saving and planning, but, as I sit here typing this in my new kitchen, I can honestly say it was worth it and OBG made it simple and reassuring.”

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Posted 1 year ago

“We purchased a full outdoor building which is 10/10 and then asked for our whole garden to be fully landscaped... this is where everything went downhill. The job was a total mess from start to finish with an utter cowboy on the job. 2 years later my garden is an utter state. The slabs are all uneven. The decking is lifting. The artificial grass is all lumpy I cant afford to pay anyone to fix this mess and im left with an awful awful garden. Every single day i go outside it makes me so upset. The garden alone cost 14k and its honestly such a mess.”

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Posted 1 year ago

“OBG have been great - Charlene organised all the different tradesmen very well and the garden room was completed quickly to a high standard. Highly recommend OBG.”

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Posted 1 year ago

“Customer service is shockingly bad!!! I've spent a lot of money with Outdoor Building Group. I had one small problem that should have been easily fixed, over a year later with many phone calls and emails later the problem is still not resolved. N.B. Please keep ALL paperwork and on handover day if something is not quite right, take lots of photos and get them to write down what they are going to do about it. Check all appliances are in full working order before they leave and if not, get them to replace the whole item, NOT say they will get a spare part. 13 months later I'm still waiting for a spare part!”

Outdoor Building Group 1 star review on 26th July 2023

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Posted 1 year ago

Hi Susan & readers of this review We built Susan's garden room & as with all jobs we have a handover process which includes walking around the job which was completed on 26/6 with no note of cracked heater. On 4/7 client contacted our office to ask about blinds for her garden room again no note about a crack leg heater. On 6/7 Susan then emailed about a cracked leg on her heater. We contacted the 3rd party heater manufacturer to request a new leg to which they rejected due to the unknown circumstance of who damaged the leg. After 1 year the client called again but we don’t use this supplier anymore as they have stopped selling electric heaters. This was expressed to the customer and the customer was aware that we were in contact with the manufacturer and the advisories that they would not replace. —- To be honest we understand the need but to be given a 1 star review for a large complex build that takes 3/4 weeks with multi trades over a cracked leg is unfair.

Posted 1 year ago

“Contacted this company twice regards a new garage. Each time they've said they'll contact me regard a site visit. Still waiting..... In my opinion they are definitely not interested in selling garages.”

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Posted 1 year ago

Hello as your post is annoymous we can’t track the enquiring info. We are currently taking new garage orders just now for Aug/Sept installations

Posted 1 year ago

“Very happy with our garden room - gets used all the time as an office during the day and tv/gaming room in the evening. Good after care too”

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Posted 1 year ago

“Had lots of correspondence initially about a large garage replacement and even visited their sales centre in Bargeddie. When we tried to arrange a site survey visit all communication from OBG ceased. They seem not to be interested in garages anymore despite this being part of portfolio. In fairness OBG have good prices so we have started negotiations three times and have now been “ghosted” three times. No replies to our emails or phone calls. Disappointed that our project is so far behind because of time wasted with OBG.”

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Posted 1 year ago

Hi Jenny, Really sorry.... yes even in a cost of living crisis we are quite busy BUT generally have no record off you Web Team OBG

Posted 1 year ago

“We’re very happy with our garden studios. Great service and speedy build.”

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Posted 1 year ago

“Delighted with the build. Great quality and would definitely recommend.”

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Posted 1 year ago

“Great service start to finish. Good communication, reliable, tidy and quality job.”

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Posted 1 year ago

“I've been using my build as a full time office for the last year and been very happy with how quickly it took to build the quality of workmanship and the finish of the building. I chose Outdoor Building Group after much research and I am very happy with my decision and hope to have many years using it.”

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Posted 1 year ago

“Three weeks to remove old garage base and erect new garden room. Happy with quality, tidiness and communication from the company and employees. Response to any query and suggestions was positive. Overall I would recommend”

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Posted 1 year ago

“We were looking for an outdoor building to be used as an office. After researching several companies we used OBG who were very professional from initial consultation through construction and finishing. The company was very easy to deal with and we would recommend them to any of our family and friends. Further to building being completed we used the landscaping department of OBG to complete several projects in our garden which they have with great success.”

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Posted 1 year ago

“The Outdoor Building Group were one of the most professional and reliable companies I’ve ever had the pleasure of dealing with. From the initial planning stages, through to the completion of installation, I found each individual to be attentive and sincerely committed to providing an excellent standard of work. Each of our queries were dealt with sensitively and creatively, and all work was completed promptly. Many thanks OBG - you’ve given our home a new lease of life!”

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Posted 1 year ago

“A very professional service from start to finish. A very pleasant team all round, very courteous and with good communication on-site and from the office. The on-site joiners were fantastic, very hardworking and considerate. We are delighted with our garden room which is exactly as we envisaged it and is a great space in summer but also all year round as so well insulated and easy to heat. We are glad we got a skylight which gives great additional natural light. I would highly recommend OBG as an excellent company with high standards and who build to your own specific needs.”

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Posted 1 year ago

“Fantastic build from start to finish….Tradesmen highly skilled with outstanding attention to detail. Bar, lounge and gym in a spacious area….brilliant value for money. An asset for years to come.”

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Posted 1 year ago

“OBG gave us a space to relax, host friends and family and get more use of our garden. Great service, even after the project finished.”

Outdoor Building Group 5 star review on 17th January 2023

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Posted 1 year ago

“Delighted! Great addition to our garden.”

Outdoor Building Group 5 star review on 18th October 2022

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Posted 2 years ago

Outdoor Building Group is rated 4.7 based on 372 reviews