Outdoor Building Group Reviews

Name: Outdoor Building Group
Address: Showsite272 Langmuir RdGlasgow, Glasgow
Rating: 4.74

4.7 Rating 372 Reviews

95 %

of reviewers recommend Outdoor Building Group

Company Reviews

Metrics

Info

4.7

Based on 372 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0141 896 0272

Email:

info@outdoorbuildinggroup.co.uk

Location:

Showsite272 Langmuir RdGlasgow
Glasgow
G69 7RR

Write Your review

Tell us how Outdoor Building Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Outdoor Building Group 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm extremely dissatisfied with the poor customer service. I placed an order in October, paid the deposit and was told someone would be in touch to survey the work within 5 weeks. I fully understood at the time the impact of Covid19 so was patient, but it's ow nearly 3months and I've had no correspondence or contact from anyone to let me know when this survey is to be carried out, let alone when the work will finally start? I've had to chase either by email or phone and keep getting told someone will be in touch but still nothing. I'm now feeling very disheartened and beginning to believe the work I ordered will never be done and my deposit ultimately lost. Really poor customer service?”

Helpful Report

Posted 3 years ago

Hi Janice, Sorry to hear of your poor feedback however due to the what can feel like daily changes from Scottish government guidelines, where slowly working through our work load. I ask for you to be patient within this strange times as the sooner you do your job the sooner your happy and we make money :) All companies in the country will be similar Be in touch soon

Posted 3 years ago

“From initial contact to completion of our build, we were impressed with OBG. We dealt with Stuart initially and then Stephen. Very high quality of materials used and the boys were very hard working. All in all a pleasant experience. Definitely would recommend. We will be back to get our garden finished off, garage works and our driveway improved. Thanks again.”

Helpful Report

Posted 3 years ago

“Extremely happy with the finished product. The whole team were very professional and the quality of the finish is top-notch. I now have a fully equipped gym and relaxation area/office, when required, and a large patio area for my boys basketball practice - lockdown ready! Any snagging has been addressed quickly and without a fuss. Highly recommend Stuart and his team at the Outdoor Building Group.”

Helpful Report

Posted 3 years ago

“We are so pleased with out room and decking area. Outdoor building group all worked very professionally, all friendly and polite and always left everything so tidy. The whole job has been finished to a very high standard. I would highly recommend The Outdoor Building Group. Thank you to you all”

Outdoor Building Group 5 star review on 22nd December 2020

Helpful Report

Posted 3 years ago

“Very very happy with our new garden office. Outdoor Building Group did a superb job - the specification to our exact needs, the work was carried out very professionally and with minimum disruption to us. All of our queries/minor snagging were dealt with promptly and effectively. Very happy to recommend”

Helpful Report

Posted 3 years ago

“Love our new room! Couple of snags but all dealt with. Have christened it The Bar-L! Thanks again.”

Outdoor Building Group 4 star review on 11th December 2020

Helpful Report

Posted 4 years ago

“On meeting the team it was immediately apparent to me that they take meticulous pride in every detail of their work. In an industry full of unscrupulous characters, the Outdoor building group filled me with confidence from day one. I can hand them the keys to a property and trust them to get on with the job and look after it as if it was their own. I highly recommend anyone to view their showroom which shows the quality of their work and you will leave with lots of ideas. I look forward to working with them on projects in the future and know they have the ability to deliver any project I can imagine.”

Helpful Report

Posted 4 years ago

“rang a few times for a quote got nothing back from the office team. wanted to leave a no star neutral review. (”

Helpful Report

Posted 4 years ago

“Absolutely love our new room. Can't fault the company at all. We were slow to start off our project because we are in the middle of a pandemic and they have a lot of work on. But when the build gets going its amazing to see the transformation. Everyone who has been at our home has been polite and I had complete faith in them all they knew exactly what they were doing. I cant believe how hassle free the build was. Thanks again OBG”

Helpful Report

Posted 4 years ago

“From start to the finish of this project Outdoor building group were excellent in all departments. Extremely transparent and superb communication with great attention to detail and keeping me informed of schedule thanks teresa. Building works were completed within quoted time frame and to a very high standard. Employed workers were very professional and polite. Thoroughly recommend”

Helpful Report

Posted 4 years ago

“We used this company to build an extension. During the build we were living abroad, so we were initially concerned about how to manage a big project like this from a distance. Outdoor building group team of experts took all that headache away. Every member of the company has been polite, professional and very easy to talk to from start to finish . And more importantly , they know what they’re doing! We are delighted with our new home (which has turned out so much better than the original design) and are now enjoying the next stage of dressing it beautifully using the help of their wonderful interior designer claire.. Would use them again without a second thought!”

Helpful Report

Posted 4 years ago

“Great work and very reasonable prices. Scott from the design team was able to help me design the build and the build team cleaned up meticulously every night.Would definitely use them again!”

Helpful Report

Posted 4 years ago

“Amazing job! I called to get slabbing & decking work and I got an excellent outcome. I highly recommend hiring Outdoor building group”

Helpful Report

Posted 4 years ago

“Campbell and all of the guys at the outdoor building group are fantastic.... completed my garden annexe for my mother and was better than ever imagined. Project managed perfectly from start to finish. Barry works closely with his clients and makes the whole experience very easy. Completed within a time frame and very reasonably priced. i would recommend it to all. Guys were very clean and very professional. Very little mess and the place was spotless when guys finished up for the day. I cannot praise these guys enough as I am over the moon with how my build has turned out!!”

Helpful Report

Posted 4 years ago

“Outdoor building group were recommended to us by some good friends who develop properties regularly. After just one visit to their showsite and hearing our ideas for our garden project, Alfred was able to provide us with a good price and best/worst case timeline for the work.We were already feeling positive at this point but when he and his team started work soon after was the point we became very pleased with our choice, and on completion: completely delighted!The team wasted absolutely no time in prepping our home for the project,Fast forward 5 weeks and our project was complete and our living space completely transformed! Susan in the office communicated clearly and regularly what was happening, what we would need to order and for when. He and his team delivered the project faster than the timeframe originally estimated and to a high standard. They weren't just easy to deal with, but a real pleasure.We love our new garden room , landscaping & porch would say I will use them for any further renovations without looking elsewhere again. I wouldn't hesitate to recommend this team to anyone that asked, and already have!Thanks again to all the team who worked on our project!”

Helpful Report

Posted 4 years ago

“These guys are great! They really listened to me and understood my vision! They are fast and don't waste my time. Their work is amazing and I’m definitely going to use them more in the future!”

Helpful Report

Posted 4 years ago

“It took just 3 weeks for them to complete our new garden office. We were amazed by their work and most importantly they maintained all covid protocols too. So a very big thumbs up to them. Oh! You are most welcome to see our new office in Hamilton. Take care and god bless.”

Helpful Report

Posted 4 years ago

“We were very very pleased with the whole service we received from beginning to end. The surveyor arrived as planned to measure the job and we were given a provisional date for installation at the time. However, due to the unusual circumstances of Covid 19 the date was cancelled and were eventually given the first possible date Wales could be entered. The installers were very polite, hard working, arrived on time and didn't stop for long until the job was finished. They caused a minimum of mess and took all rubbish away with them. They showed pride in their work and every time they were given refreshment they explained each stage of the job to us. We would recommend it to any family or friends who would wish to have the same job done. Well done Outdoor Building Group!!”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish! I had my garage refurbished, and received clear information about the products, process and timeline. On the day the fitters arrived on time, got straight on with it and did a really good job.Everyone from Teresa in sales, the surveyor to the fitters were friendly and helpful. I’m very happy with the end result and I would totally recommend Outdoor Building Group.”

Helpful Report

Posted 4 years ago

“I was in need of an Asbestos garage roof replacement immediately in Piasley. So I contacted Outdoor Building Group and I can’t say fully how effective it was. They gave the quote within 6 hours and I was ready for the quote instantly. They started the work and it went so smooth. I will contact them again in near future.”

Helpful Report

Posted 4 years ago

Outdoor Building Group is rated 4.7 based on 372 reviews