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Osmio Reviews

4.7 Rating 2,973 Reviews
94 %
of reviewers recommend Osmio
4.7
Based on 2,973 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Osmio Reviews

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Osmio 5 star review on 16th December 2024
Balint Kulacs
Osmio 5 star review on 7th June 2024
Steve Trebilcook
Osmio 5 star review on 3rd June 2024
Cathy Jones
Osmio 5 star review on 6th May 2024
Letizia Bartoloni
Osmio 5 star review on 18th March 2024
Andrea Malcolm
Osmio 5 star review on 9th February 2024
Izabela Buroszek
Osmio 5 star review on 5th February 2024
Shani Stevens
50
Anonymous
Anonymous  // 01/01/2019
Got the replacement filter and sanitation kits haven’t used them yet, we’ve had the unit for nearly 2 years now I have changed filters once haven’t had any problems
Helpful Report
Posted 2 years ago
Fast delivery, wonderful products and easy to follow instructions.
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Posted 2 years ago
Quick to respond and very helpful. Enjoying my reversed osmosis filter and vit C shower. It’s been 3months. So far so good.
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Posted 2 years ago
Really easy to order and fast delivery
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Posted 2 years ago
The water filter we wanted was well priced on Osmio Water and they dispatched it very promptly. Unfortunately, one of the filters was damaged when it arrived. When we contacted Osmio about this they couldn't have been more helpful and had a replacement with us in two days. With this kind of customer service I will definitely be using them again!
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Posted 2 years ago
I have been using Osmio for many years now as it's the most efficient company I've ever dealt with. Not only great water, but great staff. Replacement filters always arrive within 2 days. I don't have to worry about which filters need changing as Osmio staff will always tell me.
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Posted 2 years ago
Osmio have made it very easy to order one (or more) filters and delivery is excellent. A good firm to deal with.
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Posted 2 years ago
Great service and support.
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Posted 2 years ago
Aware of the extreme pollution of the UK's waterways, it's logical to avoid buying bottled water which only adds to plastic pollution. Pure Pro filters are a perfect solution and convenient. If I could install the reverse osmosis system I would have. I took a liter back six years ago to the Hygiene Institute of Geneva where I used to live. They concluded that the water provided by Wessex Water was, and still is, improper for human consumption. The standard in Switzerland is very high. To be repeated with filtered water.
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Posted 2 years ago
1st class service and very very fast .
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Posted 2 years ago
I like the tap. Good sales support, fast service.
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Posted 2 years ago
Absolutely a must have for clean water. Amazing product.
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Posted 2 years ago
bought a replacement filter set for my Osmio Zero - easy to order, and dispatched quickly. Wasnt that well packed, and it is a shame the company dont offer a recycling scheme for their filter pack.
Helpful Report
Posted 2 years ago
There is no way to know how much of the product is left so can't be sure when to replace the filters. A transparent container would help
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Posted 2 years ago
I put the new filters in the machine worked for a very short time then the machine blow up so now I have new filters and ones i just put in but no machine that works a waste of over £400 as the machine now doesn’t work and I have a spare set of filters that I now don’t need so do I send the machine back and say I only had it 4 months before it blows itself up on the inside so seems cheaply made machine too me and so probably not worth replacing
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Posted 2 years ago
I have used Osmio for a number of years now and have always found the technical advice and support to be first class.
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Posted 2 years ago
Had an Osmio PRO-III-XL Ultimate Whole House Water Filter System fitted 2 years ago with an Osmio MaxiSoft Non-Salt Softener 1" BSPP Female - 90 LPM. It has performed very well for us and has been installed really well by our local plumber at the mains source in our garage (by the laundry). It works well and they have been quick to provide support when needed - like how do you know with is a GAC/KDF filter and which is the Active Ceramics as they are both in similar canisters. It would be good if they did it a different colour or has an imprint on it which it was. Putting that aside no issue. The 3 Year Active Ceramics cartridge replacement is the steepest cost you have. Would be great of they got that to a sub GBP200 level. Other than that good support and help and so far product has stood up to 2 years of use. in a 4 Bed / 4 Bath townhome.
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Posted 2 years ago
I ordered 2 water filter cartridges and they arrived promptly the next day. Very pleased with the service.
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Posted 2 years ago
Every time I call Osmio for help I receive all the assistance I need and without long waits. Everyone I have spoken to is knowledgeable and fully acquainted with the products I’ve bought from Osmio. I wish every company was like Osmio.
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Posted 2 years ago
Good company. The Sanitiser I bought is great. An absolute must for anyone with eczema or contact dermatitis issues. Fast delivery and on time. Can't complain and would recommend.
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Posted 2 years ago
Osmio is rated 4.7 based on 2,973 reviews