Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

Write Your review

Tell us how Osmio made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service, very helpful. Great find!”

Helpful Report

Posted 2 years ago

“All the equipment arrived in good order, and I'm now waiting for a plumber to come and install it.”

Helpful Report

Posted 2 years ago

“Osmio customer service is excellent, you can always get through to someone right away and they are really helpful with any sort of query. We’ve had an Osmio Zero stand-alone system for several years now and can thoroughly recommend it.”

Helpful Report

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

“Brilliant customer service.very quick response and acting.”

Helpful Report

Posted 2 years ago

“Rubbish! Manufacturers can stick up there's. I spent so much money. After few months doesn't work anymore. I've tried everything, water is leaking. Damn you all. I curse that money you took from me!”

Helpful Report

Posted 2 years ago

“Rang for advice and got great information... ordered online and received good two day later...excellent service..”

Helpful Report

Posted 2 years ago

“Excellent company. I love the tap filter system as the water tastes great when it contains no chlorine. The customer service has always been really helpful, quick and detailed, and I think the prices are reasonable too. I would highly recommend this company and it’s products.”

Helpful Report

Posted 2 years ago

“As usual, a smooth and successful service. These water filters are literally life savers. Wouldn't want to be without them.”

Helpful Report

Posted 2 years ago

“Always very pleased with the service from Osmio!”

Helpful Report

Posted 2 years ago

“Osmio benchtop reverse-osmosis filter is a game changer, we recently had an issue due to the London water clogging it up, we were lost without it, ordering bottled water which by the way never tastes as good. After 18 months of heavy use we were asked to return if for inspection and the Osmio team descaled it, replaced a major part and returned it FREE OF CHARGE !! Best water, best service thanks !!!”

Helpful Report

Posted 2 years ago

“Very easy to use”

Helpful Report

Posted 2 years ago

“The gravity filter itself is not as sturdy as it looks. The worst part are the filters. They turn green in matter of weeks. Literally we have them growing algi. Which doesn’t make it last long. Would not recommend it.”

Helpful Report

Posted 2 years ago

“The despatch of our order was very prompt. Thank you.”

Helpful Report

Posted 2 years ago

“Very helpful on the phone”

Helpful Report

Posted 2 years ago

“Always there amazing help.”

Helpful Report

Posted 2 years ago

“I was not sure what filter I needed so I contacted Osmio by e mail and they were very helpful in assessing my requirements. The order was easy to place on line and the items were received within a few days. Would have been sooner but the courier made an error but it arrived the following day ok.”

Helpful Report

Posted 2 years ago

“Good product easy to install and change filters. Does what is says in the tin. Satisfyed whith the filters exelent product. I am using Osmio niw 4 years.”

Helpful Report

Posted 2 years ago

“I ordered water filters on 9th May and paid as they were showing as in stock. However, they weren't in stock and I waited almost 3 months for delivery. The staff did keep me informed, but the website does need to be checked for correct info,as it was really frustrating waiting that long when my filters had run out.”

Helpful Report

Posted 2 years ago

“Easy to use platform, good product description, helpful videos/manuals and a simple checkout process. An online business with the customer ‘in mind’.”

Helpful Report

Posted 2 years ago

Osmio is rated 4.7 based on 2,925 reviews