Osmio Reviews

Name: Osmio
Address: Eternal Lake Nature Reserve, Salt Lane, Cliffe, Kent
Rating: 4.73

4.7 Rating 2,925 Reviews

94 %

of reviewers recommend Osmio

4.7

Based on 2,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Osmio:

Revitalised Mind, Body and Spirit with Osmio Water. Osmio Water is very much a family business, who thrive on our love for customer satisfaction and a deep knowledge and passion for what we do. We thrive on repeat customer business and subsequent recommendations. Since 2009, we have gradually become one of the UK's leading water quality specialists, driven by a strong passion for promoting health and wellbeing through water. Water is the very essence of life and is a vital ingredient in your health. Our products enable you to remove impurities from your water, whilst saving you the expense and environmental impact of bottled water and helping with your green/cost saving initiatives. We like to go the extra-mile for our customers and aim to provide the highest quality customer experience in the industry.

Visit Website

Phone:

0330 113 7181

Email:

info@osmiowater.co.uk

Location:

Eternal Lake Nature Reserve,
Salt Lane,
Cliffe
Kent
ME3 7RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivered quickly”

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Posted 6 months ago

“great service great product”

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Posted 6 months ago

“Excellent post sales support.”

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Posted 6 months ago

“Very good product quality”

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Posted 7 months ago

“Good product, good service. My Osmio water filter heating element had become defective and needed replacing. The old element had ‘arc’d’ at one of its terminals which was a bit worrying as it was obvious a large flame had momentarily occurred. Replacement element purchased and fitted which was a bit fiddly but thanks to good old YouTube I got it done…”

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Posted 7 months ago

“Good products, but it's tough getting them delivered because they refuse to deliver to parts of the Mainland in Scotland.”

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Posted 7 months ago

“Very helpful staff when it came to picking the correct products. They check your water hardness and advise a suitable maintenance procedure.”

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Posted 7 months ago

“Not recommend this company . Cancelled my order as a I queried the £6 p&p for putting two tap covers in and envelope.”

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Posted 7 months ago

“Great efficient service!”

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Posted 7 months ago

“It came well presented and packaged. I also purchased a hydrogen tester. During testing g of 3 different types of water, the best it would come up with after the 6.30 cycle was 480. A little disappointing as the online manual says it produces over 1100 ppm . Can you advise ? Kind regards Julian”

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Posted 7 months ago

“This is my first distiller I've already used it five times, anc it is a fantastic piece of equipment. Takes all the nasties out of yhe water.”

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Posted 7 months ago

“Very disappointing that the "requires maintenance" button is still flashing after replacing the filters. Cartridges are expensive. Lots of water gets wasted on every fill up.”

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Posted 7 months ago

“Worked fine for 3 days and has started to leak from the bottom...I made maybe 6 fills a day...pretty disappointing for £180 product”

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Posted 7 months ago

“Fab service and we absolutely love the OSMIO Zero 2. It’s not even been a week and I already feel the benefits of switching from tap water to filtered.”

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Posted 7 months ago

“Tested the hydrogen content of the water straight out of the box. Super soft tap water in North Scotland. Got 13 drops in before solid blue. Waiting to test with distilled. Very happy so far.”

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Posted 7 months ago

“I was not informed there would be a delay on dispatch and delivery when ordering replacement filters. Furthermore, on attempting to change the filters, and sanitize the system, the instructions I had, from the download of the manual, on originally purchasing the Fusion, was, by far, inadequate, and inaccurate. I only discovered an updated version existed when I called the technical line regarding the inadequacies and inaccuracies. In future, if or when you update your product manuals, it would be considerate of you to inform your customers of this occurrence. Thank you.”

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Posted 7 months ago

“A great efficient service. I received my product the next day. Thank you”

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Posted 7 months ago

“Excellent filter and service”

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Posted 7 months ago

“Quick delivery. Very happy with purchase.”

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Posted 7 months ago

“Arrived well packed, and on time. The difference is phenomenal. I wanted something to clean up my tap water, get rid of the plethora of chemicals added by the government legislation. It does that perfectly, no chlorine, no fluoride, just pure sweet tasting water. I shall use this till the government make them illegal, as they don't like us to have a choice or think freely. I was impressed with the customer service, they initially were using DPD to deliver it, but they are terrible, so I asked them to change courier, they did and used APC.Delivery was perfect 👌 Highly recommend the Osmio Zero.”

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Posted 7 months ago

Osmio is rated 4.7 based on 2,925 reviews